Potato wedges were so hard you could hammer nails Pot pie had no flavor,while in line I saw three customers come in to complain about incorrect orders.i asked for more ranch and was told what they gave me was enough! How would he know,he’s not me. I know old people don’t want flavor but I’m not old Retrain everyone on food preparation
Atmosphere: 3
Food: 1
Service: 2
Isaacrodri1 02
they didnt give my girlfriend tata the food he wanted nd gave him the wrong order..
Atmosphere: 2
Food: 5
Service: 3
GoobyPlsss
Amazing crew! I got my order fast as hell and it was super hot! Everybody there was super respectful. Shout out to Draco for helping me with my order
Atmosphere: 5
Food: 5
Service: 5
JoPhena Ransey
My French fries were fried twice. They were extra crunchy. And, the chicken nuggets were so small...just terrible!
Atmosphere: 3
Food: 1
Service: 3
Anthony Baldwin
Probably stop closing the lobby early.
Temecula6
As always. Freshly made 3 piece. Service was prompt and courteous.
Atmosphere: 5
Food: 5
Service: 5
Stephen Claytor
Really good fried Chicken everyday. I hope they bring back Buffet style.
Carol Patnode
The lady taking our order was very nice. Service was quick 8 piece chicken legs and thighs 10. Bucks. BUT. the chicken 🐔 was not cooked all the way, but it had just come out of the cooker. Hotter then heck, legs pretty much done, thighs not quite. But maybe if it had sat a little bit longer, it might have finished cooking. Chicken tasted very good, though. But we were very hungry 😋. We took the bucket back to the counter, and she replaced it. Yes, this one was done. The place was very small and cramped feeling. Cluttered, they had an order shelf that took up half the counter and an empty buffet counter sitting along the wall. Oh yeah, no diet pepsi. Pepsi zero is not diet pepsi. It's Pepsi with no sugar and still has Pepsi taste 😕.
miguel leon
Order to go employee told me i have to wait for 35 min for extra crispy. Customer service really poor
Yolande Poisson
The chicken pieces where goo d size, but they did'nt taste much, no anough salt, the skin did'nt taste like kfc seasonning. Fries and the biscuit where good and warm. No ice in the soda distributer. In general the place.look dirty. Sorry Colonel Sanders but I had to tell you.
Went in today Saturday August 3rd at 4pm ish. I had a gift card that I wanted to redeem. The cashier who was working there was very rude and denied my order as she continued to say that gift cards could only be redeemed online. I showed her that the card literally said “REDEEMABLE IN STORE AND ONLINE” yet she continued to deny my order. I decided to go ahead and order online. I ordered a family bucket of chicken with three sides. When I went up to pick up my meal I was missing my three sides. I told the cashier and she replied with “ ma’am I’m the only person working today I am not going to the back to make more sides”. By this point I was beyond done with this lady. I asked for a refund for the three sides that I had literally paid for and did not receive and this lady replies with “ I can’t do that. You’ll have to call customer support for a refund”. This is ridiculous! I’m used to the horrible customer service that most establishments provide here in Yuma but this KFC location took the trophy. KFC fix your customer service and do something about this unprofessional employee! I will be contacting the better business bureau as well as my bank to open a claim as I was scammed by this KFC location! It’s not rocket science, I paid for food items, you took my money, either give me the food I paid for or refund me my money. Plain and simple.
David Fornof Jr
If you would like to be treated like a ghost, go to this KFC. Greated and then ghosted like a first date from hell. Had a mobile order, should have been done before I arrived. Nope guess again. The chickens didn't hatch in time. Watch them prepare a few orders from drive thru and someone else stood in the lobby, for 10 minutes before they were acknowledged, ordered and filled. They put my order in a bag and I began to have some hope...guess again. Pulled my order back out. Apparently the chickens were not fat enough to be fried. Ended up canceling my order and left the store. Complete waste of a store. Horrible customer service. Will not go back, ever. Stay away. Go another 2 miles to the other store.
Atmosphere: 1
Food: 1
Service: 1
MinerDude369
Gave the cashier a coupon for 4-Piece box for $8.99, but instead of using my coupon, they just gave me a 10% discount which lowered the price less than the coupon would have. Very disappointed in the service.
Potato wedges were so hard you could hammer nails
Pot pie had no flavor,while in line I saw three customers come in to complain about incorrect orders.i asked for more ranch and was told what they gave me was enough!
How would he know,he’s not me.
I know old people don’t want flavor but I’m not old
Retrain everyone on food preparation
Atmosphere: 3
Food: 1
Service: 2
they didnt give my girlfriend tata the food he wanted nd gave him the wrong order..
Atmosphere: 2
Food: 5
Service: 3
Amazing crew! I got my order fast as hell and it was super hot! Everybody there was super respectful. Shout out to Draco for helping me with my order
Atmosphere: 5
Food: 5
Service: 5
My French fries were fried twice. They were extra crunchy. And, the chicken nuggets were so small...just terrible!
Atmosphere: 3
Food: 1
Service: 3
Probably stop closing the lobby early.
As always. Freshly made 3 piece. Service was prompt and courteous.
Atmosphere: 5
Food: 5
Service: 5
Really good fried Chicken everyday. I hope they bring back Buffet style.
The lady taking our order was very nice.
Service was quick 8 piece chicken legs and thighs 10. Bucks.
BUT. the chicken 🐔 was not cooked all the way, but it had just come out of the cooker. Hotter then heck, legs pretty much done, thighs not quite. But maybe if it had sat a little bit longer, it might have finished cooking. Chicken tasted very good, though.
But we were very hungry 😋.
We took the bucket back to the counter, and she replaced it. Yes, this one was done.
The place was very small and cramped feeling. Cluttered, they had an order shelf that took up half the counter and an empty buffet counter sitting along the wall. Oh yeah, no diet pepsi. Pepsi zero is not diet pepsi. It's Pepsi with no sugar and still has Pepsi taste 😕.
Order to go employee told me i have to wait for 35 min for extra crispy. Customer service really poor
The chicken pieces where goo
d size, but they did'nt taste much, no anough salt, the skin did'nt taste like kfc seasonning. Fries and the biscuit where good and warm. No ice in the soda distributer. In general the place.look dirty. Sorry Colonel Sanders but I had to tell you.
Restaurantji Recommends
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Went in today Saturday August 3rd at 4pm ish. I had a gift card that I wanted to redeem. The cashier who was working there was very rude and denied my order as she continued to say that gift cards could only be redeemed online. I showed her that the card literally said “REDEEMABLE IN STORE AND ONLINE” yet she continued to deny my order. I decided to go ahead and order online. I ordered a family bucket of chicken with three sides. When I went up to pick up my meal I was missing my three sides. I told the cashier and she replied with “ ma’am I’m the only person working today I am not going to the back to make more sides”. By this point I was beyond done with this lady. I asked for a refund for the three sides that I had literally paid for and did not receive and this lady replies with “ I can’t do that. You’ll have to call customer support for a refund”. This is ridiculous! I’m used to the horrible customer service that most establishments provide here in Yuma but this KFC location took the trophy. KFC fix your customer service and do something about this unprofessional employee! I will be contacting the better business bureau as well as my bank to open a claim as I was scammed by this KFC location! It’s not rocket science, I paid for food items, you took my money, either give me the food I paid for or refund me my money. Plain and simple.
If you would like to be treated like a ghost, go to this KFC. Greated and then ghosted like a first date from hell. Had a mobile order, should have been done before I arrived. Nope guess again. The chickens didn't hatch in time. Watch them prepare a few orders from drive thru and someone else stood in the lobby, for 10 minutes before they were acknowledged, ordered and filled. They put my order in a bag and I began to have some hope...guess again. Pulled my order back out. Apparently the chickens were not fat enough to be fried. Ended up canceling my order and left the store. Complete waste of a store. Horrible customer service. Will not go back, ever. Stay away. Go another 2 miles to the other store.
Atmosphere: 1
Food: 1
Service: 1
Gave the cashier a coupon for 4-Piece box for $8.99, but instead of using my coupon, they just gave me a 10% discount which lowered the price less than the coupon would have. Very disappointed in the service.
Atmosphere: 3
Food: 4
Service: 1
Chezza! Need say no
Atmosphere: 4
Food: 5
Service: 5
Loading...