McDonald's
1195 E 16th St, Yuma
(928) 782-2113
Recent Reviews
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This McDonald’s is average. I find that their nuggets are undercooked many times almost all the time. Did you know that the freshest burger is a quarter pounder with cheese? They pretty much have to make it to order and there’s actually a nationwide issue with the ice cream machines technology, it’s not that your local McDonald’s does not want you to have ice cream. It’s that when the ice cream machine goes off-line there’s no ice cream. They are average on speed.
Atmosphere: 3
Food: 3
Service: 4
Great customer service here always 😁
The burger was undercooked twice.
The servers were seemingly uninterested. And there were vagrants loitering in the dining area with a dog that was clearly not a working dog. Not a great experience at this location, sad to say...
Atmosphere: 1
Food: 1
Service: 1
Good and service good.
Went inside to use the restroom. The worst smelling restroom. Pretty sure there’s a sewers problem. No way a human left a smell that bad for 30min.
Atmosphere: 1
Food: 4
Service: 4
Placed an order this morning and order was messed up. I ordered a egg McMuffin but got something completely different. Trying to explain this is not what I ordered, but seamed like she didn't know what I was saying
Atmosphere: 1
Food: 1
Service: 1
By far the worst service I have had in many many years!! The WORST ATTITUDE EVER! The MANIGER and staff are extremely rude and very unprofessional. I highly recommend not coming here at all..
Atmosphere: 1
Food: 1
Service: 1
My food was not hot the hashbrowns were soggy and stuck to the envelope I threw it away. I thought only California's mc donalds were crapy.
Atmosphere: 1
Food: 1
Service: 5
Took a while to get the food, there wasn’t many customers. The fries were only up to about half of the container, disappointing. Update: The store told me to contact corporate, so I did. Then corporate got back to me and said the issue was sent back to the store. It’s just been a constant loop with no real help or resolution. Clearly, customer service isn’t a priority here. I’ll be going somewhere that actually values its customers.
Atmosphere: 3
Food: 3
Service: 3
I used the drive thru close to 10 PM. It took a while due to only one window open. You paid and picked up at the same window. I ordered two double cheeseburgers and a medium fry. The frys were like warm at best. The burgers were burnt on one side and were unedited. Worst McDonald's meal I have ever had. Will not be going back there again.
Atmosphere: 1
Food: 2
Service: 2
Sometimes they're on it, most of the time they're not. I don't use this restaurant's drive thru.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Fries cold, kiosk ran out of paper, atmosphere was peaceful. Girls were chatting up a storm. Drive through was very long.
Atmosphere: 5
Food: 4
Service: 3
Fast service, respectful staff, and the food was good for McDonald's fast food standard.
Atmosphere: 4
Food: 4
Service: 5
Always a favorite stop
Atmosphere: 4
Food: 5
Service: 5
Ice cream cone on a hot day!
Drive thru for a quick cooling treat!!
Atmosphere: 5
Food: 5
Service: 5
Manager david or Dave is horrible!!. Was picking up an uber order.. Lady over drive threw speaker said wasnt ready and to pull forward to side. I did just that. Waited over 5 mins no order came out. Went in Manager stated you have to come inside to pick up order. I have never had to do this at any other mcdonalds while ubering. MANAGER STATED THAT IT IS A NEW POLICY. I HAD ASKED TO SEE POLICY HE MENTIONED HE COULD NOT PROVIDE AT THE TIME!! If this is a new policy you should plz inform Uber or doordash. Or any other delivery service.
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