Ordered a strawberry cream slushie and tater tots. I specifically asked them to please bring ketchup with the tots. The card reader at the spot I parked wasn't working, so instead of coming to get payment, they waited til my order was done, She came to get my card and already had my food (I saw the slushie and bag that held the tots in her hand). Instead of leaving the food and coming back with my card, she took the food AND my card back inside, and after a few more minutes, came back with cold tots AND no ketchup and NO card. Had to ring the buzzer to ask for my ketchup and my card back. I have had to put a hold on my card now, as it was gone long enough, everyone could have written down the numbers.
To top it off, the cream slush HAD NO WHIPPED CREAM. This was my first and last visit to this Yuma Sonic.
James Corbett
Chicken sandwich tasteless and small.
Anthony Baldwin
lol restaurant that doesn’t have any drink carriers lol
Jorbae Garza
Very flat soda and workers wouldn’t do anything about it even when the attention was brought to it. The worker ignored me at the drive thru for several minutes. The worker at the drive thru side eyed me when I brought up the issue and provided poor service to me throughout the whole interaction and the fries I ordered came out very greasy.
Ramses Garcia
I went to get food and the young lady Eris at the drive thru was so nice and polite she made my day. Thank you for your customer service.
wesnriss brown
I don’t like writing bad reviews but it’s been several times that I have been frustrated with the APP, time it takes to receive food when ordering from APP and having to call them back because of forgotten items! Today the APP was not working at all so we didn’t get our free rewards and discounts. From a loyal sonic customer who would come a lot more but due to service and technical difficulties of the APP, I don’t! Please management fix your kiosks, your app and your service!
Main Scream
A+ across the board
The Tax Lady 4U
The 32 oz sugar free peach energy drink lasted me nearly a hours.
maria aguirre
Had a mobile order and waited 15 minutes ! Within that 15 minutes the worker had given us three different orders . We explained what we had ordered 3 times and she told us “don’t get mad me okay .. my coworkers don’t know what there doing “” . And every order that was wrong she tried to get us to take it .
M Ruth Velasquez
Used my mobile app to order my favorite diet cherry limeade. The benefit was that by using my mobile app, my drink was half price! Best thing ever!
This location never mixes blast. I get an m&m blast and only the top 2in of the med has m&m. If I wanted that I could do it at home.
Owen Toews
Some of their kiosks were broken down
Atmosphere: 4
Food: 5
Service: 4
Austij Martin
We got food eventually it's a big fight to get your order. 25 minutes after food was supposed to be ready. Owner needs to help these poor workers
Atmosphere: 3
Food: 2
Service: 1
Dan Guthrie
Food was just plain bad! I would had think are $11.00 + for a cheeseburger it would had been better. The drink i order was flat and the fries Were not cool but cold ! I will not be back and i say go somewere beside here! You asked!
Ordered a strawberry cream slushie and tater tots. I specifically asked them to please bring ketchup with the tots. The card reader at the spot I parked wasn't working, so instead of coming to get payment, they waited til my order was done, She came to get my card and already had my food (I saw the slushie and bag that held the tots in her hand). Instead of leaving the food and coming back with my card, she took the food AND my card back inside, and after a few more minutes, came back with cold tots AND no ketchup and NO card. Had to ring the buzzer to ask for my ketchup and my card back. I have had to put a hold on my card now, as it was gone long enough, everyone could have written down the numbers.
To top it off, the cream slush HAD NO WHIPPED CREAM. This was my first and last visit to this Yuma Sonic.
Chicken sandwich tasteless and small.
lol restaurant that doesn’t have any drink carriers lol
Very flat soda and workers wouldn’t do anything about it even when the attention was brought to it. The worker ignored me at the drive thru for several minutes. The worker at the drive thru side eyed me when I brought up the issue and provided poor service to me throughout the whole interaction and the fries I ordered came out very greasy.
I went to get food and the young lady Eris at the drive thru was so nice and polite she made my day. Thank you for your customer service.
I don’t like writing bad reviews but it’s been several times that I have been frustrated with the APP, time it takes to receive food when ordering from APP and having to call them back because of forgotten items! Today the APP was not working at all so we didn’t get our free rewards and discounts. From a loyal sonic customer who would come a lot more but due to service and technical difficulties of the APP, I don’t! Please management fix your kiosks, your app and your service!
A+ across the board
The 32 oz sugar free peach energy drink lasted me nearly a hours.
Had a mobile order and waited 15 minutes ! Within that 15 minutes the worker had given us three different orders . We explained what we had ordered 3 times and she told us “don’t get mad me okay .. my coworkers don’t know what there doing “” . And every order that was wrong she tried to get us to take it .
Used my mobile app to order my favorite diet cherry limeade. The benefit was that by using my mobile app, my drink was half price! Best thing ever!
Restaurantji Recommends
This location never mixes blast. I get an m&m blast and only the top 2in of the med has m&m. If I wanted that I could do it at home.
Some of their kiosks were broken down
Atmosphere: 4
Food: 5
Service: 4
We got food eventually it's a big fight to get your order. 25 minutes after food was supposed to be ready. Owner needs to help these poor workers
Atmosphere: 3
Food: 2
Service: 1
Food was just plain bad!
I would had think are $11.00 + for a cheeseburger it would had been better.
The drink i order was flat and the fries
Were not cool but cold !
I will not be back and i say go somewere beside here!
You asked!
Atmosphere: 1
Food: 1
Service: 1
Double charge me and didn’t tell me.
Atmosphere: 1
Food: 1
Service: 1
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