Was craving a frosty and some chicken nuggets. Nuggets were fresh and hot and frosty was delicious
Atmosphere: 4
Food: 5
Service: 5
La Mariela
Dirty restaurant horrible customer service. Been by drive thru twice one time got condiments okay service 2nd time could not get ranch or ketchup they charge. Told Cashier hey I was just here and they didn't charge me. Sauce doesn't come out employees' paycheck. If you charge charge and be equal not just pick and choose when and who you charge. Horrible customer service and lack of understanding for people that are in a hurry during lunch break.
Atmosphere: 1
Food: 2
Service: 1
Fabian Almaguer
Gentleman with glasses light skin, long beard and log hair was really rude, asked for dressings and he didn't even answer, he even looked mad, both of the Gentleman there were really rude actually 10:40pm on 07/30/2025 if they dont like their job they shouldn't be there.
Atmosphere: 1
Food: 4
Service: 1
january161992
Roadtrip Food ❤️
Atmosphere: 5
Food: 5
Service: 5
snow leopard
Witnessing the Wendy's rock was excellent 🤣
Atmosphere: 5
Food: 5
Service: 2
jim “Smash” reeder
This Wendy's had good service, was clean, and food was made well as advertised. Would come back, but moving🤘
Atmosphere: 5
Food: 5
Service: 5
johnny b
Just an okay hamburger. The lettuce or something must have been bad because I got a bad case of diarrhea. Not good.
Atmosphere: 5
Food: 2
Service: 4
Julie Garcia
The service at Wendy's is nice quick and quick to go, and if you dine in is very pleasant and they ask if you need anything
Tania Navarrete
Nasty…. Poor service, cool fries… wait 15min for just 1 burger…and I was the only one in the line… never again.
Wendy’s – 32nd Street, Yuma, AZ Date/Time: June 7, 2025, at approximately 9:00 PM
I placed a mobile order through the Wendy’s app roughly 20 minutes prior to arriving at the location. The app provided only two fulfillment options: carry-out or drive-thru. Upon arrival, I noticed that the drive-thru had a line of approximately five vehicles. I also observed two parking spots marked for mobile order pickup, which led me to park and notify staff that I was there to pick up my order.
When I spoke with a female employee, she informed me that all mobile orders must go through the drive-thru. I asked about the designated mobile pickup spots, and she explained that those are only used after checking in at the drive-thru. She added that if the order is not yet ready, customers are instructed to park in those spaces to wait. Despite this policy, she offered to assist me directly and took my order information.
I proceeded to wait inside the restaurant for approximately 25 minutes. During that time, several drive-thru customers who arrived after me received their orders, while I continued waiting without any updates—despite there being no dine-in customers at that time. Feeling ignored and frustrated, I ultimately asked for the order to be canceled and left without my food. The employee appeared surprised, though I couldn’t tell whether this was genuine or simply unexpected.
This incident is not an isolated experience. On several prior visits, I have been asked to park and wait after ordering through the drive-thru, which undermines the purpose of offering drive-thru convenience. From a customer perspective, mobile ordering and drive-thru service should prioritize efficiency and clarity—not create confusion or unnecessary delays due to internal metrics or processes.
I hope this feedback helps improve the customer experience at this location.
Mark Omans
I don't know maybe it's just me but the burgers and the fries just don't taste as good as they used to
Jacob Arzt
Crappy food, okay service and horrible atmosphere. I felt like I was in line at the MVD.
Samantha H
The new bacon mushroom burger is awesome 👌 and you can never go wrong with a 🍦frosty & fries 🍟
Food: 4
Recommended dishes: French Fries, Classic Chocolate Frosty
This is my go to for burger and great deal
Atmosphere: 5
Food: 5
Service: 5
Was craving a frosty and some chicken nuggets. Nuggets were fresh and hot and frosty was delicious
Atmosphere: 4
Food: 5
Service: 5
Dirty restaurant horrible customer service.
Been by drive thru twice one time got condiments okay service 2nd time could not get ranch or ketchup they charge. Told Cashier hey I was just here and they didn't charge me. Sauce doesn't come out employees' paycheck. If you charge charge and be equal not just pick and choose when and who you charge. Horrible customer service and lack of understanding for people that are in a hurry during lunch break.
Atmosphere: 1
Food: 2
Service: 1
Gentleman with glasses light skin, long beard and log hair was really rude, asked for dressings and he didn't even answer, he even looked mad, both of the Gentleman there were really rude actually 10:40pm on 07/30/2025 if they dont like their job they shouldn't be there.
Atmosphere: 1
Food: 4
Service: 1
Roadtrip Food ❤️
Atmosphere: 5
Food: 5
Service: 5
Witnessing the Wendy's rock was excellent 🤣
Atmosphere: 5
Food: 5
Service: 2
This Wendy's had good service, was clean, and food was made well as advertised. Would come back, but moving🤘
Atmosphere: 5
Food: 5
Service: 5
Just an okay hamburger. The lettuce or something must have been bad because I got a bad case of diarrhea. Not good.
Atmosphere: 5
Food: 2
Service: 4
The service at Wendy's is nice quick and quick to go, and if you dine in is very pleasant and they ask if you need anything
Nasty…. Poor service, cool fries… wait 15min for just 1 burger…and I was the only one in the line… never again.
Restaurantji Recommends
Door dash prob
Wendy’s – 32nd Street, Yuma, AZ
Date/Time: June 7, 2025, at approximately 9:00 PM
I placed a mobile order through the Wendy’s app roughly 20 minutes prior to arriving at the location. The app provided only two fulfillment options: carry-out or drive-thru. Upon arrival, I noticed that the drive-thru had a line of approximately five vehicles. I also observed two parking spots marked for mobile order pickup, which led me to park and notify staff that I was there to pick up my order.
When I spoke with a female employee, she informed me that all mobile orders must go through the drive-thru. I asked about the designated mobile pickup spots, and she explained that those are only used after checking in at the drive-thru. She added that if the order is not yet ready, customers are instructed to park in those spaces to wait. Despite this policy, she offered to assist me directly and took my order information.
I proceeded to wait inside the restaurant for approximately 25 minutes. During that time, several drive-thru customers who arrived after me received their orders, while I continued waiting without any updates—despite there being no dine-in customers at that time. Feeling ignored and frustrated, I ultimately asked for the order to be canceled and left without my food. The employee appeared surprised, though I couldn’t tell whether this was genuine or simply unexpected.
This incident is not an isolated experience. On several prior visits, I have been asked to park and wait after ordering through the drive-thru, which undermines the purpose of offering drive-thru convenience. From a customer perspective, mobile ordering and drive-thru service should prioritize efficiency and clarity—not create confusion or unnecessary delays due to internal metrics or processes.
I hope this feedback helps improve the customer experience at this location.
I don't know maybe it's just me but the burgers and the fries just don't taste as good as they used to
Crappy food, okay service and horrible atmosphere. I felt like I was in line at the MVD.
The new bacon mushroom burger is awesome 👌 and you can never go wrong with a 🍦frosty & fries 🍟
Food: 4
Recommended dishes: French Fries, Classic Chocolate Frosty
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