Bengong's Tea Burnaby

5308 Grimmer St, Burnaby
(604) 336-9518

Recent Reviews

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Mykola Nadybskyy

Excessive order waiting time, visitors experience delays.

Dianne

My favourite place to get milk tea. Specifically, the tea cube one!

Avinash Masaun

Very very very bad service I would never ever recommend going there they made me wait for an 1 hour for my pickup order worst restaurant everrrrr!!!!!!!

Tracy

If I’m paying $9 for a mediocre bubble tea, is it absurd to expect decent customer service? The main woman who works here (owner?) is pure misery - many reviews below comment on this woman’s terrible attitude. If I wasn’t watching her make my drink, I’m sure she would’ve spat in it. There are so many bubble tea shops in this area - don’t give these people your business.

Also - found a HAIR in my pudding. So gross.

Mahak Mithani

I got the mango pudding and it was very luscious and decadent. Almost felt like a whole meal in a cup!

Bella M

Best bubble tea in the town.! Highly recommend mango pudding milk and peach oolong fresh milk tea! I have been there many times

Jude Tunke

Staff were friendly and helpful.
The Drinks where made fast and where the best I’ve had. Will definitely come back when I’m back in town. Ps get the mango pudding tea!

K G

Ordered the dahongpao brown sugar pearl milk tea and I would definitely say I would never order from here again. Tea didn’t have much flavour and their pearls are so soggy. It got constantly stuck in their plastic straw. When I finished the tea, I had a giant chunk of pearls stuck together that I couldn’t even finish.

Valeriia Shevchenko

I take different flavors almost every day, I like them all!

Natalia S

We.ordered the promotion of UE, and I can see why it's a promo I guess.
The flavors of the bubble tea(thai tea and one peach slush) were barely existing and there was no sweetness or flavor to the pearls.
Definitely felt like we paid for nothing.

Felix Galizdo

Horrible drink watered down and horrible staff, gives wrong information and lie on the phone. The lady at the front is very rude and has no communication skills. Never going back ever!!!!!

RUPINDERJEET KAUR

They are pathetic!!!! Very disappointed!!!! They give wrong information over the phone and made different drink which is water in taste. The guy promise to remake the drink on the phone but when I went there they did not. I end up buying another drink and that tastes water as well. They should work on their customer service and should have proper training to give correct information.

T M

Be aware their orange lemon green tea contains syrup in it even if you select 0 sugar.. no idea why they were unable to put a disclaimer on it but it's quite irresponsible.. tastes like diabetes.

Steve Thompson

The mango cream tea is amazing especially with this summer heat. Ton's of parking around the place makes it convenient to go to. The owner is also really nice.

Sophia S

⭐️⭐️⭐️⭐️ For customer service but maybe ⭐️⭐️⭐️ ½ for taste.
One of the staff working this evening, answered the phone promptly and was able to make helpful accommodations and suggestions, specifically for non-dairy options. I got a hot oolong with brown sugar pearls. The tea could have had probably had more oat milk, especially since I still paid extra, but the temperature was perfect and it was already a BOGO special. I would order again.

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