Boston Pizza
5801 Marine Wy, Burnaby
(604) 434-7555
Recent Reviews
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Kid-friendliness: Yes.
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
They didn’t have enough high chairs. Only saw one other child in the space.
Atmosphere: 2
Food: 2
Service: 2
The server who said she is the manager on duty gave us the worst service. The drink the pizza ( with hair strand) was not we’ll acknowledged
We had to sit fr 20 min to reorder and then 20 min to pay the bill
Atmosphere: 1
Food: 1
Service: 1
Great place to watch sports and chow good food with friends! Drinks are on point too 👌
Atmosphere: 5
Food: 5
Service: 5
Two times I had to send my chicken wings back cause they were pink and raw… on the second time I just told them I’m okay. Manager didn’t even come apologize or say anything. Pretty messed up since they could have given me salmonella and I am pregnant.
Atmosphere: 1
Food: 1
Service: 1
Here’s a bad review you can use:
Disappointing Dining Experience
We were seated promptly, but unfortunately, the wait for a server was excruciatingly long. After a full 25 minutes of waiting, still no server. Given the lack of service, we decided to leave. It’s disheartening to encounter such a poor dining experience. I've noticed Boston Pizza quality of service horrible in this area. We stopped going to the one on Boyd and now this location.
Service: 1
Decent dining experience. All requests we had were met. Hostess and server were alright. Would visit this location again.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Boston Pizza
Awesome people 👏
Atmosphere: 5
Food: 5
Service: 5
Well here’s my experience of this crappy place…. Okay so I (5 months pregnant) went with my mother, sister and 2 kids. They tried to seat us on the bar side while the dining room area was next to empty. They took about 20 minutes to bring water to our table. As I tried to go up and ask a waiter for water for my daughter the waiter went and rudely say “you’re in my way” before I got a word in.
And the food was terrible…. Myself and my mother got ‘tour of Italy’ and both of our pasta was cold and looked like it was sitting for awhile. And my mom’s chicken was waaaay overcooked it was rock hard and inedible. So they brought her a grilled chicken which was unseasoned and overcooked again! I would not recommend anyone to go there.
Atmosphere: 1
Food: 1
Service: 1
Food was good, Service, what can I say took 10 minutes to see a server, finished pop could get another as I didn’t see my server for 30+ minutes, Sat there for 25 minutes after we had eaten waiting to order dessert for my daughter and get bill had to get up and look for the server I never usually leave comments but this was that bad, highly recommend avoiding this BP and go to Metrotown one instead
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
First experience food and service was terrible. Reached out they gave a credit. Went back tried again food was good. Service still terrible.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Fries
Good pizza, great service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pizza
Good pizza, good service. $10 bucks for a pint of local draft is a little concerning!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pizza
Our sever gayathri k was not attention and her service was awful. As a server myself, I was surprised to see this type of service. despite all i gave her a tip and she returned with my change and just walked away?? then I saw she had charged me extra since it was happy hour. but when could i tell her since she just kept walking away. i would completely understand if she was busy, but it was a slow night.
Atmosphere: 4
Food: 3
Service: 1
I recently dined at Boston Pizza and had an excellent experience, largely thanks to our server, Prabh. The food was delicious and fresh, with a great variety of options.
What truly stood out was Prabh’s service. She struck the perfect balance between being attentive and giving us space, especially with our kids. Her patience and friendliness made the meal even more enjoyable.
Overall, the combination of great food and outstanding service made for a memorable experience. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
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