Dairy Queen Grill & Chill
4191 Hastings St #103, Burnaby
(604) 293-1171
Recent Reviews
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Delicious chocolate dipped ice cream cone and customer service
Awesome staff 👏
Sukhman and all the staff are always so nice and cheerful! They always remember my order and always remember my name!
Atmosphere: 4
Food: 5
Service: 5
Enjoyed my pumpkin spice blizzard. Nice pumpkin flavour and even small size was very filling. Lots of seating and friendly service
Atmosphere: 5
Food: 5
Service: 5
To be honest, I only like the blizzards from DQ. If I wanted burgers, there would be much better options. But if I want desserts, DQ is the only place I go. So my 5 stars go to that specific product.
Kid-friendliness: As kid friendly as a fast food joint can get.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mint Oreo Blizzard Treat, Oreo Mocha Blizzard, Raspberry Fudge Bliss Blizzard, Choco Brownie Extreme Blizzard Treat
I have been coming to this Dairy Queen for a long time and order from here a ton but they have lost a customer I had placed an order online and was not trying to confirm order I accidentally did and called them right away so that they wouldn’t make the food nobody answered I called 3x when they finally answered I had told her the situation and right away the employee CARMEL had an attitude with me and said it’s my fault even though it was not intentional and I called right after placing the order before anything was made! Then she said she can’t do the refund due to a manager not being on site I had asked for her name and she said she didn’t feel like giving it to me then I said I want to talk to a manager and she said she was the manager after telling me there was no manager to help me then hung up the phone on me since she did that I went in person to get her name because she wouldn’t over the phone If CARMEL is the manager no wonder they have bad reviews I will be in contact with an actual manager because I want my refund and will never come back I have a video of her being rude as well if I could put it on here I would.
i went in and ordered a cake for my sisters birthday, had requested for them to write happy birthday with her name and let them know how to spell it. they handed it over with the cake cover on it, and since it was all foggy, and it had a huge price sticker on it i couldn't see but i trusted that it was written properly in the right colour (they wrote it in green when i requested purple). once i got home and we took the cover off my sisters name was written completely wrong, and she was bummed out and upset.
Atmosphere: 1
Food: 1
Service: 1
Going here since I was little
Atmosphere: 5
Food: 5
Service: 5
exorcism. Always friendly staff.. Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
Went in late night, food was great, service was fast, girls working were very kind, Awesome hours until 5 am, little expensive
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings
Restaurantji Recommends
Aha my all time favorite place to eat a meal n dont have to go far for dessert service is always good n is clean
Parking: In front street parking and beside the building by Starbucks and on other side too
Kid-friendliness: O this is a family friendly place ice cream yumm
Wheelchair accessibility: Wheel chair accesse thru back door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Mint Oreo Blizzard Treat, Brownie, Onion Rings, Oreo
Value for money low.
Peach blizzard extremely basic.
Was told open til midnight, ordered, then 10 mins after sitting down the staff said they close in 5 mins!!!
How annoying!
Atmosphere: 2
Food: 2
Service: 1
The ice cream Sunday tasted like it was expired the ice cream had a weird sour taste to it
Food: 1
Ordered skore cup & brownie batter blizzard
Atmosphere: 4
Food: 5
Service: 4
I am so upset. When I arrived, the staff were fighting and yelling. I waited for assistance, but they never looked at me. This is a bad environment at this location. I would never recommend it.
Atmosphere: 1
Food: 2
Service: 1
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