I have been a regular customer of this fresh box sushi highgate burnaby. Firstly I will always appreciate the taste of sushi it's very good here however thats not the only thing a customer appreciates. The owner ( person who prepares sushi) is not knowing how to talk kindly and has no respect. He is so loud and argues if you ask for any chages in order.I paid for 3 orders and had slight changes in one order he was angry and yelling saying you ordered wrong .cmon be nice nd humble don't yell on customers you can kindly correct that order One day I ordered 3 sets of sushi and my kid asked for water he demanded to pay for a glass of water. Such an unkind man . Also he shows no respect .He must learn to be polite greed with kind words and kind in his voice .He may be famous for his sushi but this is a shame and drop in his quality of business. HE SEEMED TO BE THE OWNER OF Fresh Box Sushi.
Daniel Koo
The food comes out quickly and always seems fresh. The staff also seem to work hard.
Atmosphere: 4
Food: 5
Service: 5
Abdelrahman Khalaf
unfortunately very disappointing place. Food is not fresh, salmon is actually frozen , rolls are waste of money!
They charge you before serving!
Place is not clean
they don’t serve in proper pots, mostly plastics
they raised prices so it’s better to go any other nearby restaurant
Joseph Le
Tried out this little gem, and I am not disappointed!! Had salmon oshi, hell night roll! Both were really good, I would definitely recommend to stop by if you’re in the area!
Kelvin P
Best Mango Sushi Rolls in the city!
AJ Bender
*This is an updated review as I finally had the chance to dine in*
Good neighbourhood place for sushi with value. I ordered at the counter and chose to dine in. The waitresses served my food quickly and the portion of rice-to-filling ratio was great. The space is small, with 3 tables, and was very clean & tidy. My only criticism is that I was not offered hot tea despite choosing to dine in.
Joyce Smith
Good food
Natasha Korchanova
Great price, service and fresh ingredients
Guerlens Volcy
Very well made sushi. Welcoming atmosphere and kind staff as well. Definitely coming back.
Disappointed. Been going here for a while but today was not good. We ordered caterpillar roll, was charged for it and ended up getting a California roll, which is $5 cheaper. The portion size severely decreased for Dynamite roll, the assorted tempura did not have sauce with it either.
Angelica Flores
Take out spicy salmon sashimi for $20 before tip and tax. 10-12 small pieces of salmon and lots of cucumber and shredded daikon. Not worth it. Gave it second and third chances. Still the same. Also not fresh and they masked the fishiness with lots of sauce
Umay Türk
There is amazing place to eat wonderful Sushi. They are fast, nice and friendly people which is working there. Also they have perfect sushi offers for you when you're confounded to choose it !!!🥢🍣🍤🌶 Thank you for your excellent customer service💯💟👍🏼
Dan Aladzic
Great sushi, highly recommended.
Max
Delicious, fresh food and great customer service. Highly recommend!
The cashier always knows what I order.🤣🤣
Atmosphere: 5
Food: 5
Service: 5
I have been a regular customer of this fresh box sushi highgate burnaby. Firstly I will always appreciate the taste of sushi it's very good here however thats not the only thing a customer appreciates. The owner ( person who prepares sushi) is not knowing how to talk kindly and has no respect. He is so loud and argues if you ask for any chages in order.I paid for 3 orders and had slight changes in one order he was angry and yelling saying you ordered wrong .cmon be nice nd humble don't yell on customers you can kindly correct that order One day I ordered 3 sets of sushi and my kid asked for water he demanded to pay for a glass of water. Such an unkind man . Also he shows no respect .He must learn to be polite greed with kind words and kind in his voice .He may be famous for his sushi but this is a shame and drop in his quality of business. HE SEEMED TO BE THE OWNER OF Fresh Box Sushi.
The food comes out quickly and always seems fresh. The staff also seem to work hard.
Atmosphere: 4
Food: 5
Service: 5
unfortunately very disappointing place.
Food is not fresh, salmon is actually frozen , rolls are waste of money!
They charge you before serving!
Place is not clean
they don’t serve in proper pots, mostly plastics
they raised prices so it’s better to go any other nearby restaurant
Tried out this little gem, and I am not disappointed!! Had salmon oshi, hell night roll! Both were really good, I would definitely recommend to stop by if you’re in the area!
Best Mango Sushi Rolls in the city!
*This is an updated review as I finally had the chance to dine in*
Good neighbourhood place for sushi with value. I ordered at the counter and chose to dine in. The waitresses served my food quickly and the portion of rice-to-filling ratio was great. The space is small, with 3 tables, and was very clean & tidy. My only criticism is that I was not offered hot tea despite choosing to dine in.
Good food
Great price, service and fresh ingredients
Very well made sushi. Welcoming atmosphere and kind staff as well. Definitely coming back.
Restaurantji Recommends
Disappointed. Been going here for a while but today was not good. We ordered caterpillar roll, was charged for it and ended up getting a California roll, which is $5 cheaper. The portion size severely decreased for Dynamite roll, the assorted tempura did not have sauce with it either.
Take out spicy salmon sashimi for $20 before tip and tax. 10-12 small pieces of salmon and lots of cucumber and shredded daikon. Not worth it. Gave it second and third chances. Still the same. Also not fresh and they masked the fishiness with lots of sauce
There is amazing place to eat wonderful Sushi. They are fast, nice and friendly people which is working there. Also they have perfect sushi offers for you when you're confounded to choose it !!!🥢🍣🍤🌶 Thank you for your excellent customer service💯💟👍🏼
Great sushi, highly recommended.
Delicious, fresh food and great customer service. Highly recommend!
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