Order took long. Chicken was bloody and we ended up throwing it. The crew were nice and smiley though.
Atmosphere: 3
Food: 1
Service: 3
ryan mcrae
I really enjoyed this place. At least until they started scamming. Now I'm just going to have to take my business elsewhere. They have a good service good food but when they start charging overprice for condiments I mean enough is enough. How much does a thing I catch up cost and then you want to charge a dollar for a tiny thing of mail that won't even do a quarter of a thing of fries. It's going to cost me $4 to have mayonnaise with my fries. That's like this price of a sub at Subway. Oh well I guess you guys lost a customer.
At least I know Chico Chicken is around the corner. I can get twice the amount of chicken for half the price. I give that place a solid 10 out of 10. They don't scam you there. There's also Subway and a shawarma place both way cheap er than this place. I mean since they started charging super high prices for condiments.
Siti Zaenah
I had 2 pieces of fried chicken tighs. Unfortunately both of them were full of oil, it seems like it was not fried properly otherwise it should be nice, dry and crispy, but it's still tender on the meat side. I was disappointed as I can't eat them, it was too oily.
Atmosphere: 3
Food: 2
Service: 3
eka wahyuni
i order food from uber eats, they said is free poutine for 3 pcs chicken, so i check out 2, but i dont get my poutine , i try to call the store and tell them to check the promotion if any mistake from them or me, but the staff just say report to uber because they only get the chicken order without poutine, they don't even check the uber to make sure, for me is not worth it i pay $38.32 just for 6 pcs small chicken! i never give 1 star before, but tonight i feel annoyed by all this!
M
I had a very bad experience with this store today.. I ordered chicken by Uber Eats and keep saying coming in 5 minutes.. but more than 20 minutes... still keep saying 'it will be delivered in 5 minutes'. So I asked for cancelation my order, then said it would be cancel with full refund.. but I found out that money was already charged and no refund at all... I didn't get any foods and no delivered but just took my money.. from the first day of 2025, they took my money without any foods.. is it a way you guys are making money from customers ? I really want my money back !!!
P.S : keep delaying & delaying... then didn't get my foods.. then I canceled my order finally... with the words of fully refund... but didn't get foods and no refunds... looks like you guys just took my money without delivery foods.. I really wish you could refund my money right away !
Jay Soul
The staff being rude is one thing, but the food is absolutely terrible. This is hands down the worst chicken burger I’ve ever had in my life. Honestly, you’d be better off eating an eraser than this patty. Just look at the picture to see how dry the meat is. Not only is it dry, but it’s also ridiculously tough, making me wanna use this garbage as a heavy bag instead. It’s complete garbage. Avoid this place at all costs, everyone.
Atmosphere: 3
Food: 1
Service: 1
Amir salar soley
It tastes like burned oil and is overcooked. The skin crunch is too hard, but the chicken meat was good.
Atmosphere: 3
Food: 2
Service: 3
Sanjeda Chowdhury
I visited this Hi Five resturent at kingsway, Burnaby on 25th of November, 2024 around 8:00 pm. The atmosphere was welcoming, beautiful. Lots of Sitting arrangement. The Fried Chiken was excellant. Services were promt. I recommend this place for friends, family and fried Chiken lovers to stop by. Enjoy 🙋♀️
Are you tired of your life? Have you missed going to the hospital ? Would you like to spend more than 8 hours at the emergency room? Have you ever had food poisoning? If no this is your best option to ruin your day.
DO NOT EAT FROM HERE🤮🤮
*most of the five stars reviews are for a free meal or whatever so don’t get scammed.
I ordered a spicy chicken wings but it wasn't a spice at all it was like they applied to red thing to look spice on top of that it wasn't even covered the whole and I hate it it's terrible.
Clinton “Quintar” Principe
Can't really complain for some nightly food
Atmosphere: 4
Food: 4
Service: 4
Muhammad Faisal
Delightful customer service, though the food can be a hit or miss at times, but I’ve seen consistent efforts here to improve the quality overall.
Order took long. Chicken was bloody and we ended up throwing it. The crew were nice and smiley though.
Atmosphere: 3
Food: 1
Service: 3
I really enjoyed this place. At least until they started scamming. Now I'm just going to have to take my business elsewhere. They have a good service good food but when they start charging overprice for condiments I mean enough is enough. How much does a thing I catch up cost and then you want to charge a dollar for a tiny thing of mail that won't even do a quarter of a thing of fries. It's going to cost me $4 to have mayonnaise with my fries. That's like this price of a sub at Subway. Oh well I guess you guys lost a customer.
At least I know Chico Chicken is around the corner. I can get twice the amount of chicken for half the price. I give that place a solid 10 out of 10. They don't scam you there. There's also Subway and a shawarma place both way cheap
er than this place. I mean since they started charging super high prices for condiments.
I had 2 pieces of fried chicken tighs. Unfortunately both of them were full of oil, it seems like it was not fried properly otherwise it should be nice, dry and crispy, but it's still tender on the meat side.
I was disappointed as I can't eat them, it was too oily.
Atmosphere: 3
Food: 2
Service: 3
i order food from uber eats, they said is free poutine for 3 pcs chicken, so i check out 2, but i dont get my poutine , i try to call the store and tell them to check the promotion if any mistake from them or me, but the staff just say report to uber because they only get the chicken order without poutine, they don't even check the uber to make sure, for me is not worth it i pay $38.32 just for 6 pcs small chicken! i never give 1 star before, but tonight i feel annoyed by all this!
I had a very bad experience with this store today.. I ordered chicken by Uber Eats and keep saying coming in 5 minutes.. but more than 20 minutes... still keep saying 'it will be delivered in 5 minutes'. So I asked for cancelation my order, then said it would be cancel with full refund.. but I found out that money was already charged and no refund at all... I didn't get any foods and no delivered but just took my money.. from the first day of 2025, they took my money without any foods.. is it a way you guys are making money from customers ? I really want my money back !!!
P.S : keep delaying & delaying... then didn't get my foods.. then I canceled my order finally... with the words of fully refund... but didn't get foods and no refunds... looks like you guys just took my money without delivery foods.. I really wish you could refund my money right away !
The staff being rude is one thing, but the food is absolutely terrible. This is hands down the worst chicken burger I’ve ever had in my life. Honestly, you’d be better off eating an eraser than this patty. Just look at the picture to see how dry the meat is. Not only is it dry, but it’s also ridiculously tough, making me wanna use this garbage as a heavy bag instead. It’s complete garbage. Avoid this place at all costs, everyone.
Atmosphere: 3
Food: 1
Service: 1
It tastes like burned oil and is overcooked.
The skin crunch is too hard, but the chicken meat was good.
Atmosphere: 3
Food: 2
Service: 3
I visited this Hi Five resturent at kingsway, Burnaby on 25th of November, 2024 around 8:00 pm.
The atmosphere was welcoming, beautiful. Lots of Sitting arrangement.
The Fried Chiken was excellant. Services were promt. I recommend this place for friends, family and fried Chiken lovers to stop by. Enjoy 🙋♀️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Potato Wedges, Homestyle Spicy Fried Chicken Sandwich Meal
Worst food ever they gave me raw biscuits it's literally dough
Atmosphere: 1
Food: 1
Service: 1
I went at this place with my friend staff was so stupid we asked for washroom key and he threw it food was yukkkk chicken that stinks
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Are you tired of your life? Have you missed going to the hospital ? Would you like to spend more than 8 hours at the emergency room? Have you ever had food poisoning? If no this is your best option to ruin your day.
DO NOT EAT FROM HERE🤮🤮
*most of the five stars reviews are for a free meal
or whatever so don’t get scammed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Homestyle Spicy Fried Chicken Sandwich Meal
I ordered a spicy chicken wings but it wasn't a spice at all it was like they applied to red thing to look spice on top of that it wasn't even covered the whole and I hate it it's terrible.
Can't really complain for some nightly food
Atmosphere: 4
Food: 4
Service: 4
Delightful customer service, though the food can be a hit or miss at times, but I’ve seen consistent efforts here to improve the quality overall.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich, Homestyle Spicy Fried Chicken Sandwich Meal, Spicy Chicken Sandwich
Messed up my order. Twice. Sub par chicken. Overpriced.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: French Fries
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