Hi Five Chicken
5933 Hastings St, Burnaby
(604) 423-2913
Recent Reviews
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Food tastes so bad doesn’t feel like its made for humans animals type of food literally in staff all the people seem really unwelcoming they will take forever to give you food and finally once your wait is over they give you oil soaked food
Atmosphere: 1
Food: 1
Service: 2
Great customer service and on time delivery!
Atmosphere: 5
Food: 5
Service: 5
I just got home and found that my order is missing fries and my 3 pieces if chicken. The burger and gravy were awful. I tried to call them but it went to voice mail every time. I will not be going back
Food: 2
Service: 1
Went to Hi Five Chicken around 12:10 AM. There were only two of us, and the staff were just cleaning—definitely not busy. We ordered one sandwich, and it still took 25 minutes to prepare. Not sure why it took that long.
The food was fine, but the experience wasn’t. The lady at the counter was rude and had a bad attitude, which really ruined the visit. Decent food, but not worth the wait or the poor service.
Atmosphere: 3
Food: 3
Service: 1
Great chicken and alarm sauce!
Atmosphere: 5
Food: 5
Service: 5
First time trying hi five chicken and I'm very disappointed, polite but Slow service followed with pale flavourless chicken tenders and a soggy burger from the wet lettuce as there was no sauce added.
The only thing that was crispy was the fries and they weren't even salted
I personally won't be trying this chain again.
Just ordered a family size of onion rings and its still hot and fresh i love the chicken burgers at this place 😃
Frequently provides overcooked/burnt chicken to those who order delivery, knowing they don't see immediate repercussions. Never will order from them again.
Ordered a 3 piece chicken tenders. WOW is all I have to say. The saddest 3 tiny pieces of chicken i have ever gotten in my life.
Food is going downhill, sometimes it is already cold.
Restaurantji Recommends
The customer service was excellent. I got the wrong order at first, and I came back to let them know of this issue. The two people who were working their shifts at the time, J and M (sorry I couldn't remember how to spell their names) resolved this problem quickly and I left as a happy customer. Wishing the best for them and Hi-Five chicken as an establishment. The chicken was alright, but the service is top tier!
I got service from Chol and he was really friendly!
$12.99 for a burger 😆😆😆
Food: 2
Service: 1
I used to be a loyal customer at Hifive, but I’ve decided to stop ordering chicken from them. Over the past four months, I’ve consistently been served chicken that is flavorless, not crispy, and has tough, hard meat. My friends have experienced the same issues, and one of them even got sick after eating their chicken. This is extremely disappointing, and it’s clear that their quality management has become a complete disaster.
Food: 1
Ordered on uber eats…
Honestly I dont know how to put this
Chicken was super dry.
We ordered the spicy one but there was ABSOLUTELY no flavour at all.
We also felt sick after eating the chicken.
We have no ill intention but I hope these guys improve their chicken game.
Will improve the score if they improve
Atmosphere: 1
Food: 1
Service: 1
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