Great service here. Fast as well. Atmosphere was a little bit questionable in the sense that the floor was really greasy. Probably need to use a little bit better degreaser on the floor. I felt like I was slipping when I was walking
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich
Bobby Kumar
At 8pm I entered the establishment and ordered 3 pc combo with a side of coleslaw for take-out. The female cashier went to check for coleslaw and said there are no more coleslaw. Strange- if it is on the menu it has to be served or made since it is no where close to closing. When I got home. The fries were not good. They gave me 2 drumsticks and 1 spicy thigh - overcooked brown- for $18. Totally ripped off. I am very disappointed and will not return. The quality and service at this chain has definitely gone down.
Atmosphere: 2
Food: 1
Service: 2
Agape
Go after 11 the chef has an amazing voice as long as he doesnt notice he has an audience, excellent singer.
The house sauce is out of this world and they always give large portion of house sauce so dont forget to ask.
And you cant go wrong with anything on the menu.
Atmosphere: 5
Food: 5
Service: 5
T I
Hi Five Chicken is the Best Fried Chicken Spot in Burnaby !!
My wife and I visited the Hi Five Chicken on Kingsway in Burnaby for the first time yesterday evening. We were blown away! This is honestly the best fried chicken restaurant we’ve tried in a long time. The service was excellent, friendly, fast, and welcoming from the moment we walked in.
The food quality was outstanding. Everything was fresh, perfectly cooked, and full of flavour. Their menu is impressive with lots of great options to choose from, which made it hard to decide because everything looked so good!
We both left happy and satisfied, and we’ll definitely be going back. Highly recommend Hi Five Chicken if you’re looking for great food, top-notch service, and a fantastic dining experience.
I am not joking! This has to be one of the best fried chicken place I have ever been! The male employee is so nice! Chicken tastes just right and good size! Will return!
Atmosphere: 5
Food: 5
Service: 5
Joey Borden
Worst chicken i have ever seen soggy fried chicken i will never eat anything from hi five chicken again
Atmosphere: 1
Food: 1
Service: 1
Amar R
Food was good staff . So amazing.
Atmosphere: 5
Food: 5
Service: 5
Tamara Petrovic
Today i decided to order food online. When I usually do, the food is amazing and delicious, but today not only was the chicken cold but the pieces were extremely small compared to few times before. Plus they forgot to put the sauce i ordered (for that i don't mind as if wasn't expensive). I am just shocked with the chicken piece sizes now.
Food: 2
Service: 4
Clarence M
I'm posting a review about the kickin chicken pie. It's changed since the last time I bought (when it was new). It wasn't good then. It's good now. It's just salt. I wish it was more like a chicken samosa.
As for the restaurant and this location, I have no complaints. They are good. The chicken I've bought so far is good.
Atmosphere: 5
Food: 4
Service: 5
Nikhil Hooda
Staff is amazing and always smiling. Food was great. I messed up my order and they were able to change it happily, last minute. Highly recommended, better than a lot of mainstream chicken places.
I placed an order for our work lunch — 3 burgers and 9 pieces of chicken. As soon as I started eating, I noticed a strong smell of mold. I checked the chicken thoroughly but didn’t see anything unusual. However, after taking a bite, I realized the chicken was slimy and had an odd taste. A colleague of mine also tried it and immediately pointed out the same issue — the chicken didn’t taste right.
The burgers were fine; the problem was only with the chicken drumsticks. Since it was around 30 degrees outside, we didn’t want to take any health risks.
I called the store with the sole intention of letting them know the chicken was spoiled as I didn't have a time to go back demand refund. The woman who answered started arguing with me, insisting it was a fresh batch (which I already knew, as she had asked me to wait while they prepared it). I tried to explain that the chicken may have been spoiled before it was cooked, but she wouldn’t stop arguing.
What made me really upset was the complete denial that the chicken could be spoiled — offering another batch of the same chicken didn’t seem like a real solution. There was no apology, no acknowledgment of the issue, just defensiveness.
I could bring the chicken back and get a replacement, but after that experience, I had no confidence the new batch would be any different. The chicken was clearly off, and I wasn’t willing to risk it again.
Bob Bob
Wrap was too small for 10 bucks regular customer aswell
Atmosphere: 3
Food: 3
Service: 4
B B
Gross! Both times the chicken was raw.
Atmosphere: 1
Food: 1
gerald
Slow service for ordering their special 10 piece drumsticks which they advertise, not a custom order at all. Waited about 25 minutes, I'll order churches chicken instead.
Atmosphere: 2
Food: 2
Service: 2
Bui Nghia
I order buy 1 get 1 but they gave me only 1 . That's real scam
Great service here. Fast as well. Atmosphere was a little bit questionable in the sense that the floor was really greasy. Probably need to use a little bit better degreaser on the floor. I felt like I was slipping when I was walking
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich
At 8pm I entered the establishment and ordered 3 pc combo with a side of coleslaw for take-out. The female cashier went to check for coleslaw and said there are no more coleslaw. Strange- if it is on the menu it has to be served or made since it is no where close to closing. When I got home. The fries were not good. They gave me 2 drumsticks and 1 spicy thigh - overcooked brown- for $18. Totally ripped off. I am very disappointed and will not return. The quality and service at this chain has definitely gone down.
Atmosphere: 2
Food: 1
Service: 2
Go after 11 the chef has an amazing voice as long as he doesnt notice he has an audience, excellent singer.
The house sauce is out of this world and they always give large portion of house sauce so dont forget to ask.
And you cant go wrong with anything on the menu.
Atmosphere: 5
Food: 5
Service: 5
Hi Five Chicken is the Best Fried Chicken Spot in Burnaby !!
My wife and I visited the Hi Five Chicken on Kingsway in Burnaby for the first time yesterday evening. We were blown away! This is honestly the best fried chicken restaurant we’ve tried in a long time. The service was excellent, friendly, fast, and welcoming from the moment we walked in.
The food quality was outstanding. Everything was fresh, perfectly cooked, and full of flavour. Their menu is impressive with lots of great options to choose from, which made it hard to decide because everything looked so good!
We both left happy and satisfied, and we’ll definitely be going back. Highly recommend Hi Five Chicken if you’re looking for great food, top-notch service, and a fantastic dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken, Fried Chicken, Onion Rings, Mango Habanero Chicken Sandwich, Jalapeño Jack Poppers
I am not joking! This has to be one of the best fried chicken place I have ever been! The male employee is so nice! Chicken tastes just right and good size! Will return!
Atmosphere: 5
Food: 5
Service: 5
Worst chicken i have ever seen soggy fried chicken i will never eat anything from hi five chicken again
Atmosphere: 1
Food: 1
Service: 1
Food was good staff . So amazing.
Atmosphere: 5
Food: 5
Service: 5
Today i decided to order food online. When I usually do, the food is amazing and delicious, but today not only was the chicken cold but the pieces were extremely small compared to few times before. Plus they forgot to put the sauce i ordered (for that i don't mind as if wasn't expensive). I am just shocked with the chicken piece sizes now.
Food: 2
Service: 4
I'm posting a review about the kickin chicken pie. It's changed since the last time I bought (when it was new). It wasn't good then. It's good now. It's just salt. I wish it was more like a chicken samosa.
As for the restaurant and this location, I have no complaints. They are good. The chicken I've bought so far is good.
Atmosphere: 5
Food: 4
Service: 5
Staff is amazing and always smiling.
Food was great. I messed up my order and they were able to change it happily, last minute. Highly recommended, better than a lot of mainstream chicken places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
I placed an order for our work lunch — 3 burgers and 9 pieces of chicken. As soon as I started eating, I noticed a strong smell of mold. I checked the chicken thoroughly but didn’t see anything unusual. However, after taking a bite, I realized the chicken was slimy and had an odd taste. A colleague of mine also tried it and immediately pointed out the same issue — the chicken didn’t taste right.
The burgers were fine; the problem was only with the chicken drumsticks. Since it was around 30 degrees outside, we didn’t want to take any health risks.
I called the store with the sole intention of letting them know the chicken was spoiled as I didn't have a time to go back demand refund. The woman who answered started arguing with me, insisting it was a fresh batch (which I already knew, as she had asked me to wait while they prepared it). I tried to explain that the chicken may have been spoiled before it was cooked, but she wouldn’t stop arguing.
What made me really upset was the complete denial that the chicken could be spoiled — offering another batch of the same chicken didn’t seem like a real solution. There was no apology, no acknowledgment of the issue, just defensiveness.
I could bring the chicken back and get a replacement, but after that experience, I had no confidence the new batch would be any different. The chicken was clearly off, and I wasn’t willing to risk it again.
Wrap was too small for 10 bucks regular customer aswell
Atmosphere: 3
Food: 3
Service: 4
Gross! Both times the chicken was raw.
Atmosphere: 1
Food: 1
Slow service for ordering their special 10 piece drumsticks which they advertise, not a custom order at all. Waited about 25 minutes, I'll order churches chicken instead.
Atmosphere: 2
Food: 2
Service: 2
I order buy 1 get 1 but they gave me only 1 . That's real scam
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