Lu Lu Kitchen

4660 Hastings St, Burnaby
(604) 249-8818

Recent Reviews

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Chun-chieh “Jerry” Peng

Is okay

Atmosphere: 4

Food: 3

Service: 5

Maryna Bilyk

We always come to this restaurant as a family, and usually everything is great. But this last visit was very disappointing.
1. We ordered 6 chicken wings, but only 3 were served. We had to argue for a long time to prove that we only received three.
2. We ordered 5 BBQ cabbages. On the way, one was dropped, and we ended up with only two pieces. Then they brought us something completely different — a skewer with just one piece of tofu — and placed it on our table for no reason. In the end, we pointed out that we had only received 3 cabbages instead of 5. After some time, they brought us one more, but we still never received the full order. We decided to let it go.

But it didn’t stop there. When I got the bill, I noticed that an extra dish was added — not just once, but listed as 5 portions! At that point, I lost my patience.

I can understand if there’s one mistake, maybe even two. But when the whole evening is filled with errors and then we are expected to pay for them, it feels like the staff is just playing with us.

The food, as always, was very tasty — but I went home upset and disappointed with the way we were treated.

Food: 5

Service: 2

Dana Wiltsie

The pork belly skewers are so good

Atmosphere: 4

Food: 5

Service: 4

Iven Tse

Passed by here so many times and wanted to try it but it was never the right time. Finally made it tonight and I was not disappointed! From the beginning it was pleasant and inviting - especially a staff named Sylvia, who described the menu and asked the owner for a special treat for me and my son. Then the food came -, the cauliflower skewers were so perfectly crisp and cooked, the lamb skewers juicy and tender, the steak and squid? Sublime! Washed it all down with a nice cold Tsingtao beer. Two full and satisfied bellies (oh yes the pork belly too was amazing!) . Surprised it was not more full but glad we had attentive service - refilled cold water with lemon, and the food came in a timely pace, skewer after skewer of meat and veggies/

Atmosphere: 5

Food: 5

Service: 5

Fouldsy

Mmm tasty

Atmosphere: 5

Food: 5

Service: 5

L B

We ordered chicken, beef, sausage, potato, and pepper skewers. All were delicious and we absolutely loved the seasoning on all the meet skewers! The service and the atmosphere was fantastic. We'll be back for sure!

Atmosphere: 5

Food: 5

Service: 5

Sean B

Tried the skewers on Hats Off Day and finally made it to dine in. Tried a variety of skewers and the ice cream cone at the end, all were delicious! Service was also very good, will be back.

Atmosphere: 5

Food: 5

Service: 5

michelle wang

lol, google review absolutely will say something to you. No wonder it’s under4. Ordered 5 pork skewers , they made it loaded with sugar. Request to return got refused, offer make a new portion with less sugar. I said okay but served with 3 new skewers, I seriously almost laughed out……. Because I complained the food even not get an ice cream that any table offered. How cheap the boss is…..beyond imagination lol……. Additionally they serve food very slow. Crayfish has many head without tale,half of them stale
. Will never come back and will not recommending to any friends. Avoid here

Atmosphere: 1

Food: 1

Service: 1

Yuta Genishi

It's such a perfect place to drink beers. I went here with my gf and the server Riri was so nice to both of us! Will come back for the happy hour again!

Atmosphere: 5

Food: 5

Service: 5

Marie “ML” L

We came few days ago with my boyfriend for the first time during the happy hour. We had an amazing time, the food was delicious and there’s a lot of very good choice ! Big thanks to Riri for giving us advices on the amount of food we were ordering as it was our first time and for her amazing service ! We had such a great time and were planning on coming back regularly for that, truly recommend this place especially if you come with friends or partner !

Atmosphere: 5

Food: 5

Service: 5

Liz

A terrible experience. I ordered twice, and both times they got the spicy and non-spicy dishes wrong. I specifically said the food was for kids and not to make it spicy. I called to complain, but they didn’t offer any apology or compensation! I used to go often, but I won’t be going again!

Atmosphere: 1

Food: 1

Service: 1

Yiqi W

Food is generally good, for non-spicy food lovers. Too sweet, tons of sugar added to all items on the menu.

Atmosphere: 5

Food: 3

Service: 5

May Humphrey

Messed up my order, food was not great, and the prices are misleading

Atmosphere: 1

Food: 2

Service: 1

Wonder with a Z

Terrible ice cream, overpriced food

James Buckingham

The pricing is misleading, it says (5) skewers $3 and so you'd think that means you pay $3 and get 5 skewers, but they actually mean $3 per 1 and so it ends up being $15, and if you're stupid like me you order a bunch of things and end up paying $60 instead of the $20 you were hoping for

And the foods not even good

Atmosphere: 1

Food: 1

Service: 1

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