This guy is very disrespectful. He swears to the customer. I'm not going back there again. He was yelling to the customer and bad mouthing.
Atmosphere: 1
Food: 1
Service: 1
Gopika Balasubramanian
Extremely rude service. Got yelled at for just checking the options available. Will never go back again.
naleen chathuranga
Both website and google say it opens at 10am. But it wasn’t open even 10.25. I walk all the way through to get something on my way to office. Now I’m late to office. So unfair. They should change their opening hours :(
Atmosphere: 5
Food: 5
Service: 1
Farhad Sanai
Do not buy foods from here. They have very impolite and dishonest staffs.They do not listen to customer and not respect customers.Food quality is very low.
Jayson Ch
Good food+Good price! Must 5 Stars!
Atmosphere: 5
Food: 5
Service: 5
Lanah J Depanzo
this guy was so disrespectful, i was trying to decide what side i want he placed my order to the side and said i took to long and get out of the line.
Atmosphere: 1
Food: 1
Service: 1
tarik hasan
recently visited at Metrotown and unfortunately, my experience was disappointing. The staff at the front who were responsible for serving food were rude and showed a lack of respect for customers and others around them. As a customer, I expected at least basic courtesy, but their dismissive and unprofessional attitude made me feel unwelcome. I believe that a customer-focused approach and respectful communication are essential in the hospitality industry, and I hope the management addresses this issue for a better experience in the future.
Atmosphere: 1
Food: 1
Service: 1
Sirajam Munira
I had a disappointing experience at Manchu Wok recently and want to warn potential customers. My husband and I went to order food, but the staff seemed rushed and barely gave us any time to decide. I noticed they were mixing rice and noodles in the same container, so I politely asked one of the male staff members not to mix them, as I only wanted rice. Before I could even finish, he abruptly yelled at me and ignored my request, moving on to another customer. It was humiliating and unprofessional in front of other customers. Please be aware — I would never recommend their food or service after this experience. Save yourself the trouble and go elsewhere.They are very dishonest too.
Atmosphere: 1
Service: 1
Sam
Buyers beware! A bunch of dishonest staffs working in this place. Always check your receipt and do a check on the menu displayed. They displayed 14.75 for a two item combo but they charged 15.49 for it. When confronted with the receipt the cashier saying yes it was incorrect but doesn't do anything. One of the staff started yelling but when I got the receipt they finally realized they were caught red handed lying to customers that they increases the price charged without letting them know. I told them that they will be reported if they didn't change. Within 5 minutes they changed the display and now showing the right amount. A bunch of dishonest people working there. check your receipt. Don't trust them. Will not come back for a bunch of thieves.
Just imagine an extra 1 overcharged dollar for at least 100-200 per day. That's a scam worth 3000 to 6000 a month almost a full salaried individual per annum. Just for one meal.
The amount of food they give you could solve world hunger. Very good for the price.
Atmosphere: 5
Food: 5
Service: 5
T T
I’m a regular here. The quality of the food really depends on the time. If i get it when they're about to close, I'll reheat it at home. Overall, I'm impressed with the food and the price.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chow Mein with Honey Garlic Chicken Sweat and Sour Pork and Spicy Chicken
Yatin Sharma
Uneducated workers in front. I don’t understand how people are their business without knowing simple basic english. Specially the cashier don’t even listen to people. He just know one sentence in English i.e, rice or noodle😂
Atmosphere: 1
Food: 1
Service: 1
gopika makhija
The food was cold and hard to chew. Given my disappointment, I went back to ask for a replacement for my food. The guy at the counter replied saying, “You can throw it away if you don’t like it, I can’t give you a replacement or refund.” On being asked to speak to the manager, he claimed to be the store manager himself. Forget about the food, the customer service at this store left me shocked. The guy with the glasses kept asking me to leave and kept dissing my presence to his colleagues in his own language. What is this customer service???
This guy is very disrespectful. He swears to the customer. I'm not going back there again. He was yelling to the customer and bad mouthing.
Atmosphere: 1
Food: 1
Service: 1
Extremely rude service. Got yelled at for just checking the options available. Will never go back again.
Both website and google say it opens at 10am. But it wasn’t open even 10.25. I walk all the way through to get something on my way to office. Now I’m late to office. So unfair. They should change their opening hours :(
Atmosphere: 5
Food: 5
Service: 1
Do not buy foods from here. They have very impolite and dishonest staffs.They do not listen to customer and not respect customers.Food quality is very low.
Good food+Good price! Must 5 Stars!
Atmosphere: 5
Food: 5
Service: 5
this guy was so disrespectful, i was trying to decide what side i want he placed my order to the side and said i took to long and get out of the line.
Atmosphere: 1
Food: 1
Service: 1
recently visited at Metrotown and unfortunately, my experience was disappointing. The staff at the front who were responsible for serving food were rude and showed a lack of respect for customers and others around them. As a customer, I expected at least basic courtesy, but their dismissive and unprofessional attitude made me feel unwelcome. I believe that a customer-focused approach and respectful communication are essential in the hospitality industry, and I hope the management addresses this issue for a better experience in the future.
Atmosphere: 1
Food: 1
Service: 1
I had a disappointing experience at Manchu Wok recently and want to warn potential customers. My husband and I went to order food, but the staff seemed rushed and barely gave us any time to decide. I noticed they were mixing rice and noodles in the same container, so I politely asked one of the male staff members not to mix them, as I only wanted rice. Before I could even finish, he abruptly yelled at me and ignored my request, moving on to another customer. It was humiliating and unprofessional in front of other customers. Please be aware — I would never recommend their food or service after this experience. Save yourself the trouble and go elsewhere.They are very dishonest too.
Atmosphere: 1
Service: 1
Buyers beware! A bunch of dishonest staffs working in this place. Always check your receipt and do a check on the menu displayed. They displayed 14.75 for a two item combo but they charged 15.49 for it. When confronted with the receipt the cashier saying yes it was incorrect but doesn't do anything. One of the staff started yelling but when I got the receipt they finally realized they were caught red handed lying to customers that they increases the price charged without letting them know.
I told them that they will be reported if they didn't change. Within 5 minutes they changed the display and now showing the right amount.
A bunch of dishonest people working there. check your receipt. Don't trust them. Will not come back for a bunch of thieves.
Just imagine an extra 1 overcharged dollar for at least 100-200 per day. That's a scam worth 3000 to 6000 a month almost a full salaried individual per annum. Just for one meal.
(Putting price before and after change)
Atmosphere: 1
Food: 4
Service: 1
Very good amount of food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The amount of food they give you could solve world hunger. Very good for the price.
Atmosphere: 5
Food: 5
Service: 5
I’m a regular here. The quality of the food really depends on the time. If i get it when they're about to close, I'll reheat it at home.
Overall, I'm impressed with the food and the price.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chow Mein with Honey Garlic Chicken Sweat and Sour Pork and Spicy Chicken
Uneducated workers in front. I don’t understand how people are their business without knowing simple basic english. Specially the cashier don’t even listen to people. He just know one sentence in English i.e, rice or noodle😂
Atmosphere: 1
Food: 1
Service: 1
The food was cold and hard to chew. Given my disappointment, I went back to ask for a replacement for my food. The guy at the counter replied saying, “You can throw it away if you don’t like it, I can’t give you a replacement or refund.” On being asked to speak to the manager, he claimed to be the store manager himself. Forget about the food, the customer service at this store left me shocked. The guy with the glasses kept asking me to leave and kept dissing my presence to his colleagues in his own language. What is this customer service???
Disgusting 🤢
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