McDonald's
7360 Market Crossing, Burnaby
(604) 453-5530
Recent Reviews
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I frequently stop at this Mcdonalds drive thru and the staff present, no matter what time of the day it is will provide great service, smile and wish you a great day. Amazing team specially at drive thru.
Atmosphere: 5
Service: 5
Daheen is the greatest most caring person I have ever seen and met. It was an honour to be in his presence and hope I will stumble upon the sexy beast of a man another time.
Atmosphere: 5
Food: 5
Service: 5
I don’t know how it’s possible but McDonald’s disappointed me more every time I eat there. Souless after the renovation. Hope their stock goes down more and more locations close down.
Atmosphere: 1
Food: 1
Service: 1
It’s a ritual for the kids on Fridays after their sports. Very consistent kid’s meal. We use the app to rack up points.
Atmosphere: 4
Food: 3
Service: 3
This McDonald’s location is close to my workplace, and the staff—especially those working at the drive-through—are consistently polite and provide a high level of customer service. I’ve interacted with many different employees on different days, and every experience has been positive. This consistency really reflects how well the staff are trained.
very bad
I stopped by this McDonald’s for a quick meal. Elijah happened to be the one taking my order. The prices were shockingly high for what I got, and I honestly don’t understand how a big mac meal could cost so much. This location seriously needs to rethink its pricing. After Elijah served me my food, I asked for a bag and he informed me that I had to pay for that too. Absolutely ridiculous!
Atmosphere: 2
Food: 4
Service: 5
Very disappointing service.
We ordered dinner and realized after getting home that one item was missing. It took over 20 minutes to get home due to traffic, so going back right away wasn’t an option. I called the store, but no one answered.
When I returned a couple of hours later to request a refund, there was no apology. Instead, I was questioned about whether I had called the store and why I didn’t come back immediately, which made it feel like it was my fault. I was even told I was being “mean.”
I had already wasted my time and money because of their mistake, and I don’t understand why I had to be treated this way.
This isn’t the first issue here. On a previous takeout, a Deluxe Cheeseburger without pickles came as just a patty.
Mistakes happen, but this was handled very poorly.
Atmosphere: 3
Food: 3
Service: 1
Order a Mcchicken and the meat was outside of the bun, horrible presentation 😱😤😡
Atmosphere: 5
Food: 2
Service: 4
Bad and disrespects customer service
Restaurantji Recommends
Messed up my order.
Atmosphere: 1
Food: 1
Service: 1
As a strict vegetarian I got 2 days in a row meat put on my egg and cheese McMuffin.
I will inspect now every sandwich I have before I eat.
False advertising
It was a awesome place to eat breakfast and the store was really clean
Atmosphere: 5
Food: 5
Service: 5
I ordered big Mac meal to my table but meat in the burger was still half frozen and I had to get the order from the counter, the rest is typical Mc Donald's...
Atmosphere: 2
Food: 3
Service: 3
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