Service very slow and not friendly. Ordered a grande refresher for over $7 just to pay for a cup of ice. No drink all ice. What a joke. Highway robbery. Won’t be coming back
Grace Chan
Amy was very rude to us. I had a horrible experience. My husband ordered a mobile drinks for us while we came to pick them up and asked water for my son because he was choking. He asked Amy for the water amd told my husband to go in the line up to order water. Why do we have to go through in lineup for tap water since my husband made ann online order? Also, it took them forever to bring it. Also, she gave a tap water to customer and gave him exception without going to lineup and she didn’t give us an exception. That was totally rude. Plus, why the service at this Starbucks location is so slow compared to other Starbucks stores?
princess leia
Need chairs for older people. This place caters to the younger generations with no physical issues standing the whole time while eatingml.
eileen lloyd
You guys did a bad bad job on my drink.Very bad service and everything.You guys are really not the greatest people in this mall I had better service with my drinks Same company No strawberry On top of my reprimmer , anything like I usually do get you guys are dead up really crap job 😒 Very less rip cream on my drink bad
Edward Balase
They make you pay for water now. I had to order a paid item first then they allowed me to add water to my order.
Water should be free.
Eva Zia
This is my favorite Starbucks! I’ve been coming here almost every day for the past three years. The staff are always friendly, polite, and know what they’re doing. They make my coffee just right every time. Sometimes they even draw cute little doodles on my cup, which totally makes my day. It’s a small thing, but it lifts my mood and takes away my tiredness. The atmosphere is always welcoming and warm. It truly feels like a part of my daily routine now. Thank you to the amazing team here! You make my mornings better every single day.
Kyle Shea
Asked if they could fill up my 500ml water bottle and they said I had to buy something. I asked to buy a cup of water and they refused. Walked over to A&W and they filled my bottle without hesitation. Safeguarding ur water from the tap when you charge $12 for a speciality coffee is actually insane. Having a rule in the middle of a busy food court mall to not fill a customers bottle with WATER, makes me actually never want to drink Starbucks again. Do better guys!
Dayan Habibi
I stopped in on Wednesday and the woman working the counter made the visit miserable. No greeting, eye‑rolling when I asked a simple question, and a flat‑out rude tone throughout. very bad Customer service!!!!!!
T Mak
1 of 2 mobile order items missing. Barista did not help with locating the missing item.
Claudia Kraatz
Thanks for ringing up my drink Meghan! I was with my sister shopping and I know my order is a little unique but she was so kind and helpful. The drink was Bomb!
I had to wait while there was no other customers with 3 baristas and had to ask twice for my mobile order. I did a mobile order for just a black coffee and a cookie. Upon arrival my order hasn’t been ready. There was 3 baristas standing around doing nothing. I had to ask the bar barista for my order. The cashier barista then took the cookie I ordered and brought it to me without my coffee. I then had to ask again for my drip coffee. Then finally they filled up the cup and and gave me my coffee. It was a horrible experience just to wait for already prepared coffee and cookie.
Atmosphere: 1
Food: 1
Service: 1
Karamveer Brar
Mel served us with happy face and great service. Had my birthday drink, thank you Starbucks and
Atmosphere: 5
Food: 5
Service: 5
Jacqui G
I got my birthday drink today and the staff were so nice!! They drew My Melody on my cup! Made my day :)
Atmosphere: 5
Food: 5
Service: 5
Esther
Nice employee 😜
Food: 5
Service: 5
Red Leaf
I love Starbucks, but this place has the lowest quality of any place I've been to. I usually drink Americano, but the one I bought here only tastes like plain water, so I can't tell if it's a manufacturing issue or if the coffee beans are old.
Service very slow and not friendly. Ordered a grande refresher for over $7 just to pay for a cup of ice. No drink all ice. What a joke. Highway robbery. Won’t be coming back
Amy was very rude to us. I had a horrible experience. My husband ordered a mobile drinks for us while we came to pick them up and asked water for my son because he was choking. He asked Amy for the water amd told my husband to go in the line up to order water. Why do we have to go through in lineup for tap water since my husband made ann online order? Also, it took them forever to bring it. Also, she gave a tap water to customer and gave him exception without going to lineup and she didn’t give us an exception. That was totally rude. Plus, why the service at this Starbucks location is so slow compared to other Starbucks stores?
Need chairs for older people. This place caters to the younger generations with no physical issues standing the whole time while eatingml.
You guys did a bad bad job on my drink.Very bad service and everything.You guys are really not the greatest people in this mall I had better service with my drinks Same company No strawberry On top of my reprimmer , anything like I usually do get you guys are dead up really crap job 😒 Very less rip cream on my drink bad
They make you pay for water now. I had to order a paid item first then they allowed me to add water to my order.
Water should be free.
This is my favorite Starbucks!
I’ve been coming here almost every day for the past three years.
The staff are always friendly, polite, and know what they’re doing.
They make my coffee just right every time.
Sometimes they even draw cute little doodles on my cup, which totally makes my day.
It’s a small thing, but it lifts my mood and takes away my tiredness.
The atmosphere is always welcoming and warm.
It truly feels like a part of my daily routine now.
Thank you to the amazing team here!
You make my mornings better every single day.
Asked if they could fill up my 500ml water bottle and they said I had to buy something. I asked to buy a cup of water and they refused. Walked over to A&W and they filled my bottle without hesitation. Safeguarding ur water from the tap when you charge $12 for a speciality coffee is actually insane. Having a rule in the middle of a busy food court mall to not fill a customers bottle with WATER, makes me actually never want to drink Starbucks again. Do better guys!
I stopped in on Wednesday and the woman working the counter made the visit miserable. No greeting, eye‑rolling when I asked a simple question, and a flat‑out rude tone throughout. very bad Customer service!!!!!!
1 of 2 mobile order items missing. Barista did not help with locating the missing item.
Thanks for ringing up my drink Meghan! I was with my sister shopping and I know my order is a little unique but she was so kind and helpful. The drink was
Bomb!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I had to wait while there was no other customers with 3 baristas and had to ask twice for my mobile order. I did a mobile order for just a black coffee and a cookie. Upon arrival my order hasn’t been ready. There was 3 baristas standing around doing nothing. I had to ask the bar barista for my order. The cashier barista then took the cookie I ordered and brought it to me without my coffee. I then had to ask again for my drip coffee. Then finally they filled up the cup and and gave me my coffee. It was a horrible experience just to wait for already prepared coffee and cookie.
Atmosphere: 1
Food: 1
Service: 1
Mel served us with happy face and great service. Had my birthday drink, thank you Starbucks and
Atmosphere: 5
Food: 5
Service: 5
I got my birthday drink today and the staff were so nice!! They drew My Melody on my cup! Made my day :)
Atmosphere: 5
Food: 5
Service: 5
Nice employee 😜
Food: 5
Service: 5
I love Starbucks, but this place has the lowest quality of any place I've been to. I usually drink Americano, but the one I bought here only tastes like plain water, so I can't tell if it's a manufacturing issue or if the coffee beans are old.
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