Starbucks
9855 Austin Ave, Burnaby
(604) 415-5336
Recent Reviews
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What’s with the super loud music? We had to leave.
Big thanks to Liberty for great customer service and hospitality!
Atmosphere: 5
Food: 5
Service: 5
often have issues at this coffee shop. They frequently misspell my name, get my coffee order wrong, and when the coffee is finally made, they don’t even call my name to let me know. The service is really frustrating, and it’s disappointing to see the same mistakes repeated without any improvement.
Atmosphere: 2
Food: 3
Service: 1
Hard working staff tirelessly crafting the ultimate mass produced drinks.
Atmosphere: 5
Food: 5
Service: 5
I asked for a refill with the exact same previous order, even showed them the sticker to avoid any mistakes. Of course, there was a mistake—they replaced my oat milk with a CREAMER. Now I'm stuck in the toilet for the rest of the day.
Atmosphere: 1
Food: 1
Service: 1
Attempted to order a drink in store at 704 pm. Their closing hours are 730. Barista looks at us outside the window as they close the store 27 minutes early. Hire less lazy workers please.
The shop is generally well-maintained and organized, making it convenient for customers to collect their mobile orders. The store's operating hours are also accommodating, and the staff members are consistently friendly and helpful. They have consistently fulfilled my orders accurately as per my requests made through the app. Since it is inside the mall, it's convenient to visit while shopping.
Atmosphere: 4
Food: 5
Service: 5
Worst shaken espresso ever, mixed with other fruity flavour.
I will. U too.?
Atmosphere: 5
Food: 5
Service: 5
needs to wait at least 15mins to get a coffee. Most of staff are Korean and they are extremely rude.
Restaurantji Recommends
Nice coffee as usual
Food: 4
Service: 4
Nice coffee as
Food: 4
Service: 4
I had a terrible experience with Starbucks.1. This waitress didn't ask my name when I placed my order, so I didn't know which coffee was mine.2. The coffee was hot, why didn't this waitress put a sleeve on the cup, and this burnt my hand after I took it.3. When I took a sleeve, the waitress gazed at me with an unfriendly look as if I'm in dept.
Atmosphere: 1
Food: 5
Service: 1
I received a terrible cup of hot chocolate from Starbucks. My beverage had no chocolate in it. The drink was not hot. There was no whipped cream. I had asked specifically for whipped cream. Whoever prepared my drink deliberately didn't do their job properly. The instructions were clear and typed.
Food: 1
Service: 1
A great place to go to with other people to get to know them. Would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
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