$20 for a small poke bowl and the fish was completely drowned in sauce despite requesting NO SAUCE. Tuna and salmon were indistinguishable and masked beyond recognition. This felt like sauce used to hide lack of freshness, not enhance flavor. For the price, basic execution and respect for requests should be non-negotiable.
Atmosphere: 4
Food: 2
Service: 5
YU U
Such a pleasant surprise at this food court poke bar spot! They offer a wide variety of fresh toppings, and everything looks clean and delicious. The highlight for me was definitely the staff their service is amazing. Everyone was so friendly, patient, and genuinely helpful, which made the whole ordering experience super smooth.
Another bonus is that you can collect points here, which makes coming back even more worth it. Overall, a great place to stop by, and I’ll definitely return to try more combinations! 😋✨
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Musubi Bowl, Scallop, Steve's Traditional Poké Bowl
Simon Zhao
I come here a lot less often nowadays and decided to leave feedback so hopefully it improves. If both my issues are fixed, I'll update this to a 5-star rating. The staff and service here is exceptional and not a problem.
The main problem I've been experiencing is that for a little while now the quality of their fish has decreased or the supplier has changed. They no longer trim the brown fat off the chunks of raw fish. There is a reason that this is removed for sushi and at other poke places, as when eaten raw it has an overpowering and unpleasant fishy taste.
The second issue is minor, but the app forces me to pay for a bag. Please give me the option to not need the bag. It's a waste of money and bad for the environment for me to pay for a bag that I immediately discard.
Atmosphere: 5
Food: 3
Service: 5
javml
The food was ok I ordered from uber for many times but this time one has more toppings and one has less, it’s weird
Food: 4
Faye
Ordered online, whoever’s working on November 5th in the afternoon that packed this is amazing, thank you for the cute writing and everything’s perfect and so nicely placed!!!
Atmosphere: 5
Food: 5
Service: 5
LSH
Did a take out of the tuna poke and found this long piece of plastic while mixing. Seems like an edge piece of some plastic package.
The owner wouldn't accept my money and I left with out food
Atmosphere: 1
Food: 1
Service: 1
rosie johnson
the staff are so kind and helpful, highly recommend!
Atmosphere: 5
Food: 5
Service: 5
探险家Ramona
We went for lunch amd had a hard time to decide as all available places for food where tasty and healthy. We did choose Steve's poke and did not regret it. From freshness, friendliness and service the team was amazing and even was able to help with finding the rigbt combination on items.
Atmosphere: 5
Food: 5
Service: 5
Mimi Regalado
First time at Brentwood Mall, actually forgot that Steve’s was there. As soon as I saw the signage, I knew what I wanted to eat.
Atmosphere: 5
Food: 5
Service: 5
Domi K
Ordered ahead online and ended up waiting for 45 minutes before my order was ready (25 min longer than promised). They absolutely need better trained staff. The girl was busy and attentive but the guy at the back was doing dishes when there were online orders not completed and a line up of 3-4 people. I think it is not worth it to order online since you get service right away if you are present.
Great place… fast, friendly and healthy food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two-Scoop Bowl of Poke
Friendly staff. My favourite poke place.
Atmosphere: 5
Food: 5
Service: 5
$20 for a small poke bowl and the fish was completely drowned in sauce despite requesting NO SAUCE.
Tuna and salmon were indistinguishable and masked beyond recognition. This felt like sauce used to hide lack of freshness, not enhance flavor. For the price, basic execution and respect for requests should be non-negotiable.
Atmosphere: 4
Food: 2
Service: 5
Such a pleasant surprise at this food court poke bar spot! They offer a wide variety of fresh toppings, and everything looks clean and delicious. The highlight for me was definitely the staff their service is amazing. Everyone was so friendly, patient, and genuinely helpful, which made the whole ordering experience super smooth.
Another bonus is that you can collect points here, which makes coming back even more worth it. Overall, a great place to stop by, and I’ll definitely return to try more combinations! 😋✨
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Musubi Bowl, Scallop, Steve's Traditional Poké Bowl
I come here a lot less often nowadays and decided to leave feedback so hopefully it improves. If both my issues are fixed, I'll update this to a 5-star rating. The staff and service here is exceptional and not a problem.
The main problem I've been experiencing is that for a little while now the quality of their fish has decreased or the supplier has changed. They no longer trim the brown fat off the chunks of raw fish. There is a reason that this is removed for sushi and at other poke places, as when eaten raw it has an overpowering and unpleasant fishy taste.
The second issue is minor, but the app forces me to pay for a bag. Please give me the option to not need the bag. It's a waste of money and bad for the environment for me to pay for a bag that I immediately discard.
Atmosphere: 5
Food: 3
Service: 5
The food was ok I ordered from uber for many times but this time one has more toppings and one has less, it’s weird
Food: 4
Ordered online, whoever’s working on November 5th in the afternoon that packed this is amazing, thank you for the cute writing and everything’s perfect and so nicely placed!!!
Atmosphere: 5
Food: 5
Service: 5
Did a take out of the tuna poke and found this long piece of plastic while mixing. Seems like an edge piece of some plastic package.
Atmosphere: 4
Food: 1
Service: 4
Thank you again.
Atmosphere: 5
Food: 5
Service: 5
Customer service need improvement
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
The owner wouldn't accept my money and I left with out food
Atmosphere: 1
Food: 1
Service: 1
the staff are so kind and helpful, highly recommend!
Atmosphere: 5
Food: 5
Service: 5
We went for lunch amd had a hard time to decide as all available places for food where tasty and healthy. We did choose Steve's poke and did not regret it. From freshness, friendliness and service the team was amazing and even was able to help with finding the rigbt combination on items.
Atmosphere: 5
Food: 5
Service: 5
First time at Brentwood Mall, actually forgot that Steve’s was there. As soon as I saw the signage, I knew what I wanted to eat.
Atmosphere: 5
Food: 5
Service: 5
Ordered ahead online and ended up waiting for 45 minutes before my order was ready (25 min longer than promised). They absolutely need better trained staff. The girl was busy and attentive but the guy at the back was doing dishes when there were online orders not completed and a line up of 3-4 people. I think it is not worth it to order online since you get service right away if you are present.
Atmosphere: 3
Food: 4
Service: 1
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