I am a regular customer of this location, always having great service, especially with Kamal. She is very fast, approaching and helpful, thank you for your work, keep it up!
Atmosphere: 5
Food: 5
Service: 5
C R
It’s 7:45 pm on December 14,2024 no notice explaining why they’re closed at this time when it’s supposed to be open until 12:00am on Saturdays. No service, inaccurate hours of service.
Atmosphere: 1
Food: 1
Service: 1
Isha Soni
I had to wait 25 mins for 1 sandwich, the place is understaffed there was only 1 employee working when I got in but other than that food was fine and the employee was friendly! Franchise owners should pay attention on staffing, keeping the place understaffed is not good just to save money, it over works the staff and wastes customer time.
Atmosphere: 3
Food: 4
Service: 1
Arsh Makkar
I got my Big Vegie sandwich and I don't know that how did they maee it so good
Vegetarian options: Too good
Atmosphere: 5
Food: 5
Service: 5
Alan Nixon
Great sandwich nice staff shitty atmosphere
Atmosphere: 3
Food: 5
Service: 5
Himanshu Chaudhary
Just ordered 1 foot long veggie grilled and toasted. The staff member did not grilled the sub because as per the staff " there were too many sauces in the sub". What a terrible way not to complete the order. Neither did the staff informed not grilling the sub nor the staff member gave the carrybag. If staff cant make the order as per instructions provide, kindly try to improvise and complete the order as per instructions. Overall dissatisfied.?
Atmosphere: 3
Food: 1
Service: 1
Huy Nguyen
It's my local subway. I used to a be a frequent subway person. But every time I come here I'm disappointed. Customer service has not changed over the years. There is a virus in the place. And everyone is just duplicating this person's bad energy/attitude- no one is going to strive for better or rise above this infectious person. Why would they? Why should they? Someone needs to lead a better example so all others can follow how could they, and how should they. Plus they're always so chincy with the toppings here! Get urself a Safeway sandwich instead. It's cheaper (by a lot) and better and way more value. Just go to the deli where the hot food is and ask for a sandwich. They'll guide u from there.
Atmosphere: 4
Food: 1
Service: 1
Manik Goel
I have never seen a Subway close 10min before the actual closing time mentioned on google and refusing to serve. Shows people are in rush to close. So please update the timning on google if close at 10:50pm
Zoe Gregoric
i am a frequent subway eater and this is the worst location I’ve ever been to. three girls were working on my order and they were all like a deer caught in headlights. they didn’t even toast my bread that’s insane. I asked for extra sauce and got almost no sauce. the banana peppers, weren’t banana peppers they were stems. ??
Atmosphere: 1
Food: 1
Service: 1
Brian Yang
This place is absolutely awesome! I go to Burnaby North Secondary and come here quite frequently. The atmosphere is super nice and clean. The food is also really good. Everytime I come here for lunch they never disappoint.
They're often understaffed, so wait times can be long and tables are left dirty for a while. I left before ordering on two occasions because I had been waiting too long and had a bus to catch. Wouldn't be that bad if the food wasn't painfully overpriced.
Atmosphere: 2
Food: 3
Service: 3
Esther Y
Clean location. Ordered their 5” turkey sub for pick up, speedy service and just as I ordered. Very satisfied with this place.
Atmosphere: 5
Food: 5
Service: 5
Esther
Clean location. Ordered their 5” turkey sub for pick up, speedy service and just as I ordered. Very satisfied with this place.
Atmosphere: 5
Food: 5
Service: 5
Inshiah Patanwala
Subway’s customer service at this location was abysmal. Rude staff, long waits, and botched orders made for a miserable experience. It felt like they were doing us a favour by serving us. Save yourself the headache and choose any other sandwich joint. It’s not worth the frustration or disappointment.
Atmosphere: 1
Food: 1
Service: 1
Yash Pathak
Went they’re pretty late and ordered for 4 subsWhat happily greeted by a staff called Aman . She was quick and made the sandwiches perfectly. The right amount of veges on each sandwich and the right amount of sauces.She was also well-informed about the SUBWAY® loyalty program .
I am a regular customer of this location, always having great service, especially with Kamal. She is very fast, approaching and helpful, thank you for your work, keep it up!
Atmosphere: 5
Food: 5
Service: 5
It’s 7:45 pm on December 14,2024 no notice explaining why they’re closed at this time when it’s supposed to be open until 12:00am on Saturdays. No service, inaccurate hours of service.
Atmosphere: 1
Food: 1
Service: 1
I had to wait 25 mins for 1 sandwich, the place is understaffed there was only 1 employee working when I got in but other than that food was fine and the employee was friendly! Franchise owners should pay attention on staffing, keeping the place understaffed is not good just to save money, it over works the staff and wastes customer time.
Atmosphere: 3
Food: 4
Service: 1
I got my Big Vegie sandwich and I don't know that how did they maee it so good
Vegetarian options: Too good
Atmosphere: 5
Food: 5
Service: 5
Great sandwich nice staff shitty atmosphere
Atmosphere: 3
Food: 5
Service: 5
Just ordered 1 foot long veggie grilled and toasted. The staff member did not grilled the sub because as per the staff " there were too many sauces in the sub". What a terrible way not to complete the order. Neither did the staff informed not grilling the sub nor the staff member gave the carrybag. If staff cant make the order as per instructions provide, kindly try to improvise and complete the order as per instructions.
Overall dissatisfied.?
Atmosphere: 3
Food: 1
Service: 1
It's my local subway. I used to a be a frequent subway person. But every time I come here I'm disappointed. Customer service has not changed over the years. There is a virus in the place. And everyone is just duplicating this person's bad energy/attitude- no one is going to strive for better or rise above this infectious person. Why would they? Why should they? Someone needs to lead a better example so all others can follow how could they, and how should they. Plus they're always so chincy with the toppings here! Get urself a Safeway sandwich instead. It's cheaper (by a lot) and better and way more value. Just go to the deli where the hot food is and ask for a sandwich. They'll guide u from there.
Atmosphere: 4
Food: 1
Service: 1
I have never seen a Subway close 10min before the actual closing time mentioned on google and refusing to serve. Shows people are in rush to close. So please update the timning on google if close at 10:50pm
i am a frequent subway eater and this is the worst location I’ve ever been to. three girls were working on my order and they were all like a deer caught in headlights. they didn’t even toast my bread that’s insane. I asked for extra sauce and got almost no sauce. the banana peppers, weren’t banana peppers they were stems. ??
Atmosphere: 1
Food: 1
Service: 1
This place is absolutely awesome! I go to Burnaby North Secondary and come here quite frequently. The atmosphere is super nice and clean. The food is also really good. Everytime I come here for lunch they never disappoint.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They're often understaffed, so wait times can be long and tables are left dirty for a while. I left before ordering on two occasions because I had been waiting too long and had a bus to catch. Wouldn't be that bad if the food wasn't painfully overpriced.
Atmosphere: 2
Food: 3
Service: 3
Clean location. Ordered their 5” turkey sub for pick up, speedy service and just as I ordered. Very satisfied with this place.
Atmosphere: 5
Food: 5
Service: 5
Clean location. Ordered their 5” turkey sub for pick up, speedy service and just as I ordered. Very satisfied with this place.
Atmosphere: 5
Food: 5
Service: 5
Subway’s customer service at this location was abysmal. Rude staff, long waits, and botched orders made for a miserable experience. It felt like they were doing us a favour by serving us. Save yourself the headache and choose any other sandwich joint. It’s not worth the frustration or disappointment.
Atmosphere: 1
Food: 1
Service: 1
Went they’re pretty late and ordered for 4 subsWhat happily greeted by a staff called Aman . She was quick and made the sandwiches perfectly. The right amount of veges on each sandwich and the right amount of sauces.She was also well-informed about the SUBWAY® loyalty program .
Atmosphere: 5
Food: 5
Service: 5
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