Subway

7155 Kingsway Suite# 110, Burnaby
(604) 759-0016

Recent Reviews

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Ricky

I had a terrible experience at this Subway location because of an employee named DIKSHA. She was extremely rude, unprofessional, and had no interest in providing decent customer service. She made me feel like I was bothering her just by placing my order, rushed me the entire time, and acted with a bad attitude. On top of that, the sandwich was made carelessly, with ingredients thrown together. Employees represent the company, and with this kind of service, it’s clear customer satisfaction isn’t a priority here. Very disappointed and will not be coming back.

Atmosphere: 1

Food: 1

Service: 1

Ibo r

It was 10:45 I decided to go to this store beacuse it was the closet one. Got there around 10:47 and open sign was on but door was locked and guy told me to to leave it’s closed. Pretty dumb if you ask me why would you leave open sign on and doors say it closes at 11:00 on Google and on the door of your store. Unbelievable!

ViShaV ArorA

Bad customer service experience. No greetings until server got free after 6-7 mins i believe and no other customer was there. I was only one. Still it was hard to say hello.

Looks like they are being forced to work in customer service.!! Felt rude, for few mins i was thinking, actually why i came at this location!!!
Dissappointing!

Atmosphere: 5

Food: 4

Service: 1

Jaskaran Singh

This Subway store is clean and well-organized. The workers are polite and make the sandwiches quickly. Everything looks fresh, and the place smells nice. There are places to sit, and the tables are kept clean. I like how the staff listens carefully and makes the order just right. It’s a good place to eat and relax. I would come back again.

Atmosphere: 5

Food: 5

Service: 4

Gurpreet Gill

I always have a great experience at this location. I visit there almost 2-3 times a week and they always make’s my sandwich just the way i like . I don’t know he’s name but she’s working every Tuesday I think she is super nice she always greets me with a smile and crafts the most delicious sub

Food: 5

Service: 5

Ashley booth

Terrible bread undercooked. They always overcharge and now my recipe has a cup fee why am I being charged for a cup which it never has had from any other location I pays extra for a meal which includes a drink why are you charging me for the cup will definitely be going down the road to subway on 10th and 6 from now on

Atmosphere: 1

Food: 1

Service: 1

Joseph Musters

They don't answer the phone, so don't bother trying to call. They're understaffed, and the staff members they do have are wildly incompetent.

Parth Bachani

Best Customer service by Isshi thanks

Atmosphere: 5

Food: 5

Service: 5

Charlie Z

Don’t go there , There's something wrong with their cash register.

Service: 1

Rajan Gill

I went here placed a mobile order with a coupon. I kindly asked the server to put a different sauce than I had chosen on the mobile order. Owner came from the back started insulting me telling me not to place mobile orders. He then proceeded to tell me he should tell his server not to make my sandwich. I was just honestly so taken aback that an owner would come attack someone who just spent 40 dollars at their place? He continued to insult me until I was served. The sandwiches were also disgusting. Bread had what looked to be mild on it. Meat and veggies looked like they had been sitting for days. Owner was an absolute tool, no way in hell will I give this place my service again.

Atmosphere: 1

Food: 1

Service: 1

Anmol Singh

Horrible customer service as they need some training like how to do the job properly. They should work on their behaviour, how to greet customers, especially how to be happy as their faces seem
totally depressed.

Abdullah Qadr

I think her name was Akisha, she did a great job.

Atmosphere: 5

Food: 5

Service: 5

Chronicles

My younger siblings went there and got overcharged they also said they have horrible customer service

Atmosphere: 1

Food: 1

Service: 1

MHA Ghaznavi

Horrible customer service, please save your time and do not go here.

Arsh Gill

I visited subway on monday lunch rush. Ish made my sub very fast. That was great. She served me happily and greet me. I recommend this location to all. This one is clean and nice place to eat as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Veggie Patty

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