Sushi Oyama is a restaurant where you are served tasty food for a fair price(some plates like beef soba and salmon BBQ can serve 2) in an awesome place. The modern and cozy Japanese-style ambiance sets the restaurant above other restaurants. Their sushi is top-notch, made with fresh ingredients, with a good service, a great go-to.
Atmosphere: 5
Food: 5
Service: 4
Rachel Chen
I called 8:55pm for an take out order, waitress told me it’s going to be ready in 30min. I thought when I pick up the order I would be getting the happy hour discount since it will be after 9pm.End up waiting for more than 40min, and when I was paying I asked if the discount has been applied, waitress told me I’m not gonna be getting it since I ordered before 9pm even tho the order is ready way after 9pmI asked waitress to check and see if there’s any way to fix this, cuz if I knew I would’ve called 5min later if she told me on the phone earlier. She said sorry I can’t, and was NOT trying to help at all. Didn’t try to ask the manager, didn’t offer any other options, just standing there not even looking at me but still having this hypocritical mean girl fake laugh on her face saying I can’t help you. When I asked her if I can replace the order now she also said no.It’s not about the 4$ money, I just don’t like the way this waitress dealt with the problem. Clearly she had no intention of providing any customer service, then why did you taking this job? They paid you to help customers, not to ruin other ppl’s mood
Atmosphere: 3
Food: 4
Service: 1
Zane Zhou
the service is so bad. i ordered seconds before 9pm and asked if i could get the 9pm discount and they said yes. i confirmed with them multiple times and they gave me the food after 40 min (which is really a long time) and they charged me the full price. i argued and request their manager to deal with this and got ignored. will never come again.
Atmosphere: 1
Food: 3
Service: 1
Goth And The Gremlin
Beautiful date spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Teriyaki
Paul Shipley
What has happened to Sushi Oyama, there used to be people queueing out the door and now there's only 20 people on a Saturday night?We arrived and waited forever to be seen, let alone seated. The chefs were head down having obviously seen us but were embarrassed about us not being seen to.In most Japanese restaurants all of the staff welcome you regardless of their role.We were seated opposite the bar which no longer had people sitting at it but had been turned into an clearing station eyesore reminiscent of a cheap take out place which would undoubtedly scare customers away.The platters for the high end sashimi orders had been wrapped in clingwrap and stacked on the shelves that once had exclusive sake and spirits.Service was appalling, the waitress couldn't understand anything, got the order wrong, didn't offer drinks, the miso soup didn't come until we asked near the end of the meal.The worst was I specifically asked whether what I had ordered had crab in it as I have an allergy, she responded, "No, fake crab!" which of course it wasn't, thankfully I didn't go to hospital but had a very uncomfortable night of nausea.The food was terrible, huge chunks, difficult to eat, unlike Japanese food, a huge disappointment to what we'd experienced there before.It seems that new owners who previously had a take out have brought the place, likely costing them a fortune, and are in the process of running it into the ground losing all of their hard earned money. I've seen this happen to other restaurants again and again. Eventually somebody will buy it for next to nothing and will resurrect the old Sushi Oyama but until that happens give it a wide berth and stay away like so many others have done.Or maybe somebody will sue them for an extreme allergic reaction to their "fake crab"...My suggestion to the owner.You're obviously losing money, clean up the bar, employ experienced attentive staff, train them to upsell or cut your losses and put the place on the market.
Atmosphere: 2
Food: 2
Service: 1
Tony Cheng
Waited 10 minutes no tea no one come to take my order. Rang the bell at least 5 times. I checked around at least 3 table have no tea and no sushi. I decided to
Atmosphere: 1
Food: 1
Service: 1
Denek Znaly
We have been ordering from this restaurant many times. They have really big selection of specialized sushi rolls. Very nice place to dine in as well.
Atmosphere: 5
Food: 5
Service: 5
Mathew Wong
Cooked food wasn't great. Sushi and rolls were good.
Atmosphere: 4
Food: 2
Service: 4
Newton Ngo
I had food poisoning here and the female serving was rude don't come here.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Tuna and Salmon Sashimi
Sophia Li
All Oshi-s are great. Kids’ favourite sushi place.
Very delicious and fresh sushi and sashimi. The unissi was delicious and the staff was friendly and nice.
Atmosphere: 5
Food: 5
Service: 5
Chelsea Vancouver
Really big portions when it comes to the bento boxes. Wish they had a vegetarian bento option. Nice spot for lunch!
Atmosphere: 4
Food: 4
Service: 5
Kate Choi
Only tried the seafood salad as take out.It comes with a sauce that is quite salty. The fish weren't that fresh and had that fishy taste to it. They were generous with the amount of fish though. The vermicelli was over cooked and more mushy. The amount of salad is much less than other places.
Food: 3
Nick
Service was slow but the food made up for it. Server was nice and polite. Atmosphere is pretty different from most Sushi places in town and we've been around. Prices aren't cheap but aren't crazy expensive either. Would recommend.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Miso Soup, Spicy Tuna
Amylee O'Neill
Something has gone wrong with the service and quality it’s not the same as it use to be. Restaurant is quiet but yet still have to flag down the waiter multiple times, not once do they make eye contact to check if you need anything even though the restaurant is not even busy. Sushi isn’t rolled tight enough as well.
Sushi Oyama is a restaurant where you are served tasty food for a fair price(some plates like beef soba and salmon BBQ can serve 2) in an awesome place. The modern and cozy Japanese-style ambiance sets the restaurant above other restaurants. Their sushi is top-notch, made with fresh ingredients, with a good service, a great go-to.
Atmosphere: 5
Food: 5
Service: 4
I called 8:55pm for an take out order, waitress told me it’s going to be ready in 30min. I thought when I pick up the order I would be getting the happy hour discount since it will be after 9pm.End up waiting for more than 40min, and when I was paying I asked if the discount has been applied, waitress told me I’m not gonna be getting it since I ordered before 9pm even tho the order is ready way after 9pmI asked waitress to check and see if there’s any way to fix this, cuz if I knew I would’ve called 5min later if she told me on the phone earlier. She said sorry I can’t, and was NOT trying to help at all. Didn’t try to ask the manager, didn’t offer any other options, just standing there not even looking at me but still having this hypocritical mean girl fake laugh on her face saying I can’t help you. When I asked her if I can replace the order now she also said no.It’s not about the 4$ money, I just don’t like the way this waitress dealt with the problem. Clearly she had no intention of providing any customer service, then why did you taking this job? They paid you to help customers, not to ruin other ppl’s mood
Atmosphere: 3
Food: 4
Service: 1
the service is so bad. i ordered seconds before 9pm and asked if i could get the 9pm discount and they said yes. i confirmed with them multiple times and they gave me the food after 40 min (which is really a long time) and they charged me the full price. i argued and request their manager to deal with this and got ignored. will never come again.
Atmosphere: 1
Food: 3
Service: 1
Beautiful date spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Teriyaki
What has happened to Sushi Oyama, there used to be people queueing out the door and now there's only 20 people on a Saturday night?We arrived and waited forever to be seen, let alone seated. The chefs were head down having obviously seen us but were embarrassed about us not being seen to.In most Japanese restaurants all of the staff welcome you regardless of their role.We were seated opposite the bar which no longer had people sitting at it but had been turned into an clearing station eyesore reminiscent of a cheap take out place which would undoubtedly scare customers away.The platters for the high end sashimi orders had been wrapped in clingwrap and stacked on the shelves that once had exclusive sake and spirits.Service was appalling, the waitress couldn't understand anything, got the order wrong, didn't offer drinks, the miso soup didn't come until we asked near the end of the meal.The worst was I specifically asked whether what I had ordered had crab in it as I have an allergy, she responded, "No, fake crab!" which of course it wasn't, thankfully I didn't go to hospital but had a very uncomfortable night of nausea.The food was terrible, huge chunks, difficult to eat, unlike Japanese food, a huge disappointment to what we'd experienced there before.It seems that new owners who previously had a take out have brought the place, likely costing them a fortune, and are in the process of running it into the ground losing all of their hard earned money. I've seen this happen to other restaurants again and again. Eventually somebody will buy it for next to nothing and will resurrect the old Sushi Oyama but until that happens give it a wide berth and stay away like so many others have done.Or maybe somebody will sue them for an extreme allergic reaction to their "fake crab"...My suggestion to the owner.You're obviously losing money, clean up the bar, employ experienced attentive staff, train them to upsell or cut your losses and put the place on the market.
Atmosphere: 2
Food: 2
Service: 1
Waited 10 minutes no tea no one come to take my order. Rang the bell at least 5 times. I checked around at least 3 table have no tea and no sushi. I decided to
Atmosphere: 1
Food: 1
Service: 1
We have been ordering from this restaurant many times. They have really big selection of specialized sushi rolls. Very nice place to dine in as well.
Atmosphere: 5
Food: 5
Service: 5
Cooked food wasn't great. Sushi and rolls were good.
Atmosphere: 4
Food: 2
Service: 4
I had food poisoning here and the female serving was rude don't come here.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Tuna and Salmon Sashimi
All Oshi-s are great. Kids’ favourite sushi place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very delicious and fresh sushi and sashimi. The unissi was delicious and the staff was friendly and nice.
Atmosphere: 5
Food: 5
Service: 5
Really big portions when it comes to the bento boxes. Wish they had a vegetarian bento option. Nice spot for lunch!
Atmosphere: 4
Food: 4
Service: 5
Only tried the seafood salad as take out.It comes with a sauce that is quite salty. The fish weren't that fresh and had that fishy taste to it. They were generous with the amount of fish though. The vermicelli was over cooked and more mushy. The amount of salad is much less than other places.
Food: 3
Service was slow but the food made up for it. Server was nice and polite. Atmosphere is pretty different from most Sushi places in town and we've been around. Prices aren't cheap but aren't crazy expensive either. Would recommend.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Miso Soup, Spicy Tuna
Something has gone wrong with the service and quality it’s not the same as it use to be. Restaurant is quiet but yet still have to flag down the waiter multiple times, not once do they make eye contact to check if you need anything even though the restaurant is not even busy. Sushi isn’t rolled tight enough as well.
Atmosphere: 3
Food: 3
Service: 2