Tim Hortons

4512 Lougheed Hwy., Burnaby
(604) 294-0471

Recent Reviews

k s

Might as well give my order in Punjabi, no greetings nothing , couldn't get my order right in 2 goes

Atmosphere: 1

Food: 3

Service: 1

Mina Shsol

The staff are super quick, and there's never any missing item from the the foods that I order.

Service: 5

Jon L

It does fine for a Tim Hortons inside an Esso. Does have items that are carried at straight Time Hortons places missing.

Atmosphere: 3

Food: 3

Service: 4

Rahul Oza

Waited almost 30min in a line of 4 pplGuy working the counter was very rude and unprofessional, he Got into an argument with another gentleman because he give him too much change back from the resister. He didn’t like it when the other guy told him he made a mistake and said it’s his fault. He didn’t know how to punch an order in for an iced cap and had to explain it to him. Dude had no idea what he was doing and no idea how to talk to customers all he said was “got it bro” to everyone. Definitely won’t be back here

Atmosphere: 1

Food: 2

Service: 1

Diana Rivero Leon

It’s not open at 7 am as it says. I just went at 7:50 and it was closed

Frannie Shen

Took our orders completely wrong and forgot about our coffee…

Atmosphere: 1

Food: 1

Service: 1

The lion The lionl

Not that good, recently the coffee got very bad, no test, you feel that you have hot water with strange taste, in addition that the customer service is bad, not recommended to go

Atmosphere: 3

Food: 3

Service: 1

Catherine Navarro

I recommend it, good price, but the atmosphere depends on the area where it is

Atmosphere: 3

Food: 4

Service: 4

James Locken

Closes too early . Opens too late . What the point of it even being

Atmosphere: 1

Food: 1

Service: 1

Abygael Lees

The quality of my order was abysmal. I ordered 5 minutes ahead on the app and they didn’t start making it until 5 minutes after I arrived. I ordered a bagel with extra cream cream and it was cut horribly and I wasn’t even given enough spread to cover the entire thing, let alone extra. The donuts weren’t ready at all either and it’s like every time I go there, I have to expect the worst and they somehow do worse than that. It’s really not that hard to pay attention and do your job.

Atmosphere: 2

Food: 2

Service: 1

Julien

Leaving a review on behalf of the old guy I work with who goes here every morning and they have his order ready for him. Top quality service, give them a raise!

Atmosphere: 5

Food: 5

Service: 5

Travel Monkš

The worst customer serviceGave everything uncooked!!No cleanliness Worse Food quality

Fionntan Martin

I just want to take a moment to appreciate the two older ladies (although not old) that work here. It is the best Tim Hortons around. Theyre quick and the food is a lot nicer than the other Tim's in the area.

Atmosphere: 5

Food: 5

Service: 5

Victor Tunac Apostol

Cashier in the morning is horrible,she don't evenknow how much is one dime.she keeps arguing that one dime is one cent.

Iven Tse

Sometimes apps are difficult to figure out, but when I went to “activate” my Tim Horton’s free birthday sandwich wrap, the lady at this location not only clicked what I needed to do, she got me a nice large orange pekoe tea on top when I did not know it included a drink, and after another person who made the order brought the drink, she delivered another nice bonus, a beautiful smile and a “hope you have a nice birthday”. Thank you Navjot!

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