Tim Hortons
6123 Hastings St, Burnaby
(604) 473-5044
Recent Reviews
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Awful experience. Extremely slow and understaffed service. Took forever to get a single iced capp and the worker was a mess back there. They all looked lost and confused and overwhelmed. Please do better. Saturday mornings should be better prepared for a morning rush. This was extremely embarrassing to witness. A lot of disappointment all around. SOOOOOO BADDDDDDDD NEVER GO HERE THIS IS EVEN WORSE 25 MINUTES LATER STILL WAITING AND ITS CHAOS THIS IS THE WORST TIM HORTONS EXPERIENCE ANY OF US HAVE EVER HAD
Atmosphere: 1
Food: 1
Service: 1
I came here for years and am still coming here! The staff here are very helpful! Enjoy my double double with the cinnamon raison bagel here.
Atmosphere: 5
Food: 5
Service: 5
Great coffee, customer service, and specially the patio outside the store. Must visit!
Atmosphere: 5
Food: 4
Service: 4
The bagel is completely burnt! The fact that someone looked at this carcinogenic bagel and slathered cream cheese over it, is so frustrating.
Atmosphere: 1
Food: 1
Service: 1
I asked for my coffee without ice, but the staff told me it was against their policy and gave it to me with ice anyway. At other Tim Hortons locations, they have no problem removing the ice, so I don’t understand why only this store has such a policy. While the staff weren’t openly rude and maintained politeness, the way they handled it still felt very disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Large restaurant with lots of seats. I had my coffee with honey cruller, Yummy!!
Atmosphere: 5
Food: 5
Service: 5
Little bit slow compared to tim hortons in general. Everything else is the same. Possible even the slowest tims ive been to. But its fine. Its closest to my house.
Atmosphere: 5
Food: 5
Service: 4
The staff denied my modification request. I wanted a latte without ice and said it’s store policy that we don’t modify anything. Other staff modified my coffee without any issues previously. On top, they were rude.
Mid food, okay price.
Have dropped in to many Tim Hortons’ locations across Canada with the Missus. Thought this location was relatively clean and bright with plenty of parking. We had no issue ordering via the kiosk and service went smoothly. Though it would have been nice to have a couple napkins included with our food order or at least have a dispenser for self-serve. Otherwise, a pleasant breakfast visit.
Restaurantji Recommends
Love to come here for my tea as they make the best tea among the Timmy I have visited so far.
Atmosphere: 5
Food: 5
Service: 5
They serve the best coffee even they are crazy busy...love the coffee here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Crispy Chicken
Nice place to sit down and have a cup of coffee. I've been here for many years and the manager is so nice!! I miss the coffee from here if I don't get chance to come here.
Atmosphere: 5
Food: 5
Service: 5
There is no first come first serve at this location. Terrible service.
Staff were not very friendly. Yet, the egg bites and tea seemed healthy and free of harmful additives like MSG. The customers were far friendlier than the staff!
Atmosphere: 3
Food: 4
Service: 1
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