Tim Hortons

3965 North Rd, Burnaby
(604) 420-2793

Recent Reviews

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Kale Grehan

I ordered 2 bagels toasted and I was given 2 bagels that were freezing cold. I ask politely for them to remake and they took my untoasted bagels and microwaved it and served it back to me. It’s embarrassing how low the standards of Tim’s has gotten.

Analynne Reyes

I dont usually comment but it just disappointing that for the 2nd time I experience this. I ordered xl dark roast coffee and put 2 cream and 1 sugar their coffee is to cold and doesn't taste dark roast at ALL!!. I dont know how long it was sitting there and they are not following they're protocol to throw it at certain hr. Tims Company should look over it this damaging their image. I dont know if the Staff are just to lazy to make new coffee or the management are saving money not to throw it away even it past its certain hr.

zunairah khan

beautiful bonjour canada

Renita Singh

Best store ever good service, great team!

Jaspal Singh

Good customer service 👍 treating the customer always smile whenever I visit 👍

priya banger

I went there on Wednesday evening and met a short-heighted girl. She was very helpful and guided me in choosing the best drink and snack based on my preferences.
Great experience!!!

Atmosphere: 5

Food: 5

Service: 5

Ravinder Grewal

I must tell the service of this Tim hortons is way much better than other Tim hortons specially the short height girl I don’t know her name very polite and good nature she also recommended me one bagel with addition to it.

Atmosphere: 5

Food: 5

Service: 5

Ankush Thakur

I went to this tim in evening time and the Atmosphere was really great. Especially the short height girl. She treated me very well✨✨

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Club Sandwich, Grilled Cheese Melt, Donuts

Petri Dish

The gas station bathroom is gross, as if it's been hosed down with soiled water and never cleaned otherwise. Why does Tim Hortons' coffee always taste like tea lately?

Atmosphere: 3

Food: 3

Service: 4

Mahir Malhotra

I had an amazing experience at Tim Hortons, thanks to Chahat's exceptional service. She was friendly, attentive, and made sure my order was perfect. Her positive attitude truly made my visit memorable. Tim Hortons is lucky to have such a dedicated employee like Chahat. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Double Stuf Iced Capp, Crispy Buffalo Ranch Chicken Loaded Bowl

Iamdanishofficial

I had a terrible experience at this Tim Hortons location. I was assisted by Chahat, and the service was far from acceptable. I ordered an iced coffee with extra cream, but what I received was completely watered down with no cream at all. When I approached Chahat for assistance, instead of helping, she started making faces, which was extremely unprofessional and frustrating. Very disappointing visit!

Atmosphere: 5

Food: 1

Service: 1

Michael P

Can’t believe I was glad nobody came out to take my order while waiting for 10 mins. I had the opportunity to look inside the display and notice the fruit flies having the time of their life on every single donut inside. Walked out promptly.

Atmosphere: 1

Food: 1

Service: 1

zalak parekh

I ordered Vanilla Latte and while I was drinking, I felt something weird. The taste was a bit different but I ignored. After I finished the whole coffee, something came in mouth and I took it out to have a look and it was kind of wax. I tried calling them but no one responded. This is the very first time it happened. Hope it doesn’t affect my health. Be cautious guys…. no idea what TOM HORTONS is adding in your drinks and beverages.

morgan ruff

Id give .5 stars if possible. You'd think that an hour after open youd be able to get baked good with out waiting long but alas none are made and its 550am. Its been a few years now atleast on saturdays consistently. Sucks if you are a weekend morning commuter

Shaeli Finnie

They have underground parking and tables to sit down at this Tim Hortons, downside, very busy inside and packed. Not very loud though

Atmosphere: 5

Food: 5

Service: 5

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