Tim Hortons
6641 Kingsway, Burnaby
(604) 437-5125
Recent Reviews
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Enjoyed wildberry hibiscus quencher. Service fairly fast. Clean washroom too. Came again and had cold hazelnut drink and honey crueller. Using my gift card so coming regularly. Got table today too. Came again and got pumpkin spice ice cap and four cheese twist. All very delicious with twist crunchy on outside and soft inside with nice cheese flavour. Came again and got lemonade and red pepper swirl. Great taste and flavourful. Came again for hot chocolate and Nutella croissant. Great taste. Friendly efficient staff. Room to sit. Enjoyed four cheese twists
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Original Iced Capp
This restaurant chain is absolutely garbage. Not the same as it once was
Atmosphere: 1
Food: 1
Service: 1
Good service
This used to be my go to location but lately its been very crowded. Too many by standers who are not eating or ordering coffee. They’re hogging the tables and the chairs for hours. There are even groups of playing card games on the weekends again hogging the tables for hours. This used to be a place where people can sit and dine but now you could barely do that.
Atmosphere: 1
Food: 3
Service: 3
Good service
Slightly worse than usual tim hortons I go to. Food is the same. Service not very good. Perhaps just that day?
Atmosphere: 2
Food: 3
Service: 2
This is the most interesting and hospitable TH we have ever been in.
Atmosphere: 5
Food: 3
Service: 3
Bit of a long wait but always very friendly and accommodating service here. Very busy location, so it's expected.
Location needs an upgrade for a more conducive line-up and waiting area.
Parking: There's a large lot, but because of the popular location, we might have to park on the street or wait a few minutes. Most customers are in and out often.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Iced Capp, Everything Bagel with Butter, Toasted Coconut Donuts, Croissant
Good experience. Staff was really helpful and quick. It was busy as usual but they were trying there best to help each and every customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Hazelnut Iced Capp with Nutella, Everything Bagel with Butter, Toasted Coconut Donuts
Price, selection and quality typical of franchise which is somewhat declining. Fairly slow service at the location specifically.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
I visited this Tim Hortons and unfortunately had a disappointing experience regarding customer service. I waited at the counter for over 10 minutes without being acknowledged or served by the staff. This was surprising and uncomfortable, especially since the cafe was not very busy at the time.
My concerns grew when two other customers arrived and were attended to immediately before me, despite my prior arrival. This situation made me feel overlooked and discriminated against, which may have been an unintentional oversight by the staff, but it was distressing nonetheless.
I hope this feedback is taken constructively. I believe that prompt and equal service to all customers, regardless of background, is essential in hospitality. Improvement in this area would certainly enhance the experience for everyone.
Thank you for taking the time to consider my feedback. I hope to see improvements and would appreciate a more welcoming environment in future visits.
Atmosphere: 1
Food: 3
Service: 1
Need improve customer service
Atmosphere: 3
Food: 3
Service: 1
It's just another Timmie's. It's main value being that it's open 24 hrs. Slower than average service. Most chairs designed to make you feel uncomfortable. There are a couple picnic tables outside, but pretty close to traffic.
Atmosphere: 2
Food: 4
Service: 3
Alright location
Atmosphere: 4
Food: 4
Service: 4
Great food and friendly people but the atmosphere is quite dirty
Atmosphere: 3
Food: 5
Service: 5
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