Tim Hortons
6641 Kingsway, Burnaby
(604) 437-5125
Recent Reviews
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I visited Tim Hortons today and had such a wonderful experience. ( Love ) helped me with my order, and she was incredibly kind, polite, and professional. She greeted me with a warm smile, was very patient, and made sure my order was perfect.
Her positive attitude and friendly nature truly made my day better. It’s employees like Love who make customers want to come back again and again. Thank you for the excellent service.
Service: 5
Our work crew comes in pretty much every night as we work nightshift, Ishmeet has been my server many many times and she always has a smile and makes sure the coffee is fresh and the store is clean.
Atmosphere: 3
Service: 5
Ishmeet was super sweet and made our drinks so fast! <3
Food: 5
Service: 5
Very efficient Front Counter service crew Harsha!
Atmosphere: 4
Food: 5
Service: 5
I had a great experience at Tim Hortons thanks to Ishmeet. She was friendly, efficient, and provided excellent customer service with a positive attitude. My order was handled quickly and accurately, and she made the visit genuinely pleasant. It’s always nice to be served by someone who clearly cares about their work and customers. Keep up the great work, Ishmeet!
Atmosphere: 5
Food: 5
Service: 5
Awful experience. My order was entered wrong, and when I calmly said it wasn’t what I ordered, the staff member got defensive and scoffed at me. She reluctantly remade it—only for it to come back missing the hash brown and burnt. Mistakes happen, but the attitude and lack of accountability are unacceptable.
The place was also very filthy. Won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
The box was so greasy on the outside like it was picked from the garbage. Give me no fork I had to complain to get one. This place is just better just get coffee only I don’t know how clean this people are. Sausage was burned and they put so little portion. Who even watches this people.
Atmosphere: 2
Food: 2
Service: 2
We ordered a white hot chocolate, but the girl served us a regular one instead. When I saw the same girl next time, I politely mentioned, 'You might have made a mistake last time, so just keep an eye on it.' Her reaction was unbelievably rude. When she brought out the order, she snapped at me, saying, 'The screen is right there, check your own order; it's not our job to do it for you.
I know her name as well but do nat want to male any trouble for her.
Atmosphere: 1
Food: 5
Service: 1
Manjot is give very good cusomer service
Great service. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good experience at Tim Hortons Kingsway. The staff was friendly, service was quick, and my coffee was fresh. Clean place and convenient location. Will visit again
Atmosphere: 5
Food: 5
Service: 5
They renovated this Tim Horton’s looks way more better and also clean. The young ladies who work there are so sweet and kind.
Atmosphere: 5
Food: 5
Service: 5
Great coffee as per usual at Tim Hortons. Nice seating areas & decent music. It had good vibes and was nice to sit and relax for an hour. Great service by great barristas. Will be back. Thanks
Atmosphere: 4
Food: 4
Service: 5
There are flies in their donut case….
Atmosphere: 1
Food: 1
Service: 1
Friendly and respectful doing their best with the size and capacity . But overall good location
Atmosphere: 5
Food: 4
Service: 3
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