Good staff right now! Ate here with the kids today. Excellent staff. Everything was made with care and served with a smile. Really appreciate it.
Atmosphere: 5
Food: 5
Service: 5
Adrien Conacher
The only good time to go is first thing in the morning on weekdays, otherwise your food will be terrible and your coffee will be unstirred.
Christa R
The one woman I see every morning for my coffee is excellent! She is the older lady on shift in the mornings! Not that old tho lol.
Darlene
Ax for the McDonald in Castlegar BC the daytime / morning shift is awesome couldn’t be better… however evening shift I get filet of fish regularly… the wait tonight and most nights was 26 minutes, the filet of fish might as well of had no sauce there was such l sauce on the bun it didn’t even smear the fish when put together… totally dry omg give me tarter sauce please. This happens all the time plus most of the time the cheese isn’t even in between the buns it’s on the bottom of the box on the outside of the bun …. What the heck seriously omg come on guys get it together… day staff no complaints service and good is great… nighttime staff and service I’m dropping from going now I’ll try out Wendy’s ty very much…
Atmosphere: 2
Food: 2
Service: 2
Naddie B. Tom
I would be delighted to utilize curbside pickup, but unfortunately, the designated parking spaces have been occupied by elderly individuals using mobility scooters and cars rather than the numerous handicapped spots available. This has resulted in a shortage of designated spaces for curbside customers.
Atmosphere: 1
Food: 4
Service: 4
Corey Dahmann
The last 2 out of 3 times that I was told to "pull ahead while we wait on fries" they completely forgot about me and everyone parked beside me until someone went inside to complain. I've truly never experienced such a level of repeated incompetence. - Dec 14th 1:30pm
Service: 1
Adrien West
I come in every weekday morning for coffee, and the early morning team is always a pleasure to speak with. You get what you get with McDonald's, but I have to rate high based on my average experience. Thank you for the 4:40am coffees and good chats!
Atmosphere: 5
Food: 4
Service: 5
L. P.
Food quality has gone down at this location. Fries cold, poutine barely warm, quarter pounder bun hard and crunchy. McDonald's, you gotta do better.
Ryan Tebulte
Need better English speaking people
Atmosphere: 4
Food: 5
Service: 3
Cameron Johnson
Worst McDonald’s I’ve ever been to. Went to the counter to order. At least 5 staff members were visible in the kitchen and none were looking to see if customers were in need of service at the counter. Several calls into the kitchen and the manager finally took my order but then walked back into the kitchen to continue talking with her employees, completely ignoring that there was a second customer in line behind me. After yelling into the kitchen again for a few minutes trying to get someone’s attention the manager finally came back out to help the second customer.
Who ever owns this location needs to fire the manager and the entire team and start again.
The food was put together in a rush clearly cuz the lettuce wasn't even in my bun, it took 25 mjns to gk through the drive through and I was the second car in line! The first car got what appeared to be a muffin probably 25 mins after we pulled uo behind them, then I only ordered a coffee and 1 burger, I get waiting for fresh chicken or fries but my burger was cold and sloppy, the coffee wasn't stirred and the wait time was longer than anyone should have waited, in very disasappoineted and I probably won't be going back through the drive through
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Aries Mamac
Great burger & service as well! Thanks McDonald, hope we could have one at Nelson
Very Bad Experience always. I ordered a McChicken meal, but the fries were cold. The customer service was lacking; the staff showed no smile, made no eye contact, and seemed as if they were doing me a favor. Simran was a attendant.
Food: 1
Greg Droder (Slevin Kelevra)
Food was fine & fresh. Drinks cold. But the store could really use a good cleaning. I liked the limited time offer glass.
Good staff right now!
Ate here with the kids today. Excellent staff. Everything was made with care and served with a smile. Really appreciate it.
Atmosphere: 5
Food: 5
Service: 5
The only good time to go is first thing in the morning on weekdays, otherwise your food will be terrible and your coffee will be unstirred.
The one woman I see every morning for my coffee is excellent! She is the older lady on shift in the mornings! Not that old tho lol.
Ax for the McDonald in Castlegar BC the daytime / morning shift is awesome couldn’t be better… however evening shift I get filet of fish regularly… the wait tonight and most nights was 26 minutes, the filet of fish might as well of had no sauce there was such l sauce on the bun it didn’t even smear the fish when put together… totally dry omg give me tarter sauce please. This happens all the time plus most of the time the cheese isn’t even in between the buns it’s on the bottom of the box on the outside of the bun …. What the heck seriously omg come on guys get it together… day staff no complaints service and good is great… nighttime staff and service I’m dropping from going now I’ll try out Wendy’s ty very much…
Atmosphere: 2
Food: 2
Service: 2
I would be delighted to utilize curbside pickup, but unfortunately, the designated parking spaces have been occupied by elderly individuals using mobility scooters and cars rather than the numerous handicapped spots available. This has resulted in a shortage of designated spaces for curbside customers.
Atmosphere: 1
Food: 4
Service: 4
The last 2 out of 3 times that I was told to "pull ahead while we wait on fries" they completely forgot about me and everyone parked beside me until someone went inside to complain. I've truly never experienced such a level of repeated incompetence. - Dec 14th 1:30pm
Service: 1
I come in every weekday morning for coffee, and the early morning team is always a pleasure to speak with. You get what you get with McDonald's, but I have to rate high based on my average experience. Thank you for the 4:40am coffees and good chats!
Atmosphere: 5
Food: 4
Service: 5
Food quality has gone down at this location. Fries cold, poutine barely warm, quarter pounder bun hard and crunchy. McDonald's, you gotta do better.
Need better English speaking people
Atmosphere: 4
Food: 5
Service: 3
Worst McDonald’s I’ve ever been to. Went to the counter to order. At least 5 staff members were visible in the kitchen and none were looking to see if customers were in need of service at the counter. Several calls into the kitchen and the manager finally took my order but then walked back into the kitchen to continue talking with her employees, completely ignoring that there was a second customer in line behind me. After yelling into the kitchen again for a few minutes trying to get someone’s attention the manager finally came back out to help the second customer.
Who ever owns this location needs to fire the manager and the entire team and start again.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The food was put together in a rush clearly cuz the lettuce wasn't even in my bun, it took 25 mjns to gk through the drive through and I was the second car in line! The first car got what appeared to be a muffin probably 25 mins after we pulled uo behind them, then I only ordered a coffee and 1 burger, I get waiting for fresh chicken or fries but my burger was cold and sloppy, the coffee wasn't stirred and the wait time was longer than anyone should have waited, in very disasappoineted and I probably won't be going back through the drive through
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Great burger & service as well! Thanks McDonald, hope we could have one at Nelson
Atmosphere: 5
Food: 5
Service: 5
Good!
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Muffins
Very Bad Experience always.
I ordered a McChicken meal, but the fries were cold. The customer service was lacking; the staff showed no smile, made no eye contact, and seemed as if they were doing me a favor. Simran was a attendant.
Food: 1
Food was fine & fresh. Drinks cold. But the store could really use a good cleaning. I liked the limited time offer glass.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Large Fries
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