Food was absolutely inedible and the service was lacking. But in her defense she probably doesn't return to ask how it's tasting because she knows the answer isn't good.
Atmosphere: 3
Food: 1
Service: 1
Sina Kashani
Excellent foods and services
Atmosphere: 4
Food: 4
Service: 4
Jeff Briggs
Terrible service and extremely unprofessional staff. Brittany was incredibly rude and refused to provide service because of her own personal issues — completely unacceptable behavior for someone working with the public. To make matters worse, the manager was made aware of the situation and did absolutely nothing to address it or make it right. This place clearly does not care about its customers. I will never be coming back and I strongly recommend others avoid this restaurant as well.
Atmosphere: 1
Food: 1
Service: 1
Allison Koenig
Eating in the server was amazing a few weeks ago, food and beer were good too, margarita was amazing!! Stopped in just the other day, got there at 7:30 (close to closing) and the server on shift literally glared at me from the kitchen, was super uncomfortable and then not a word out of her mouth while processing the payment ( I was literally just grabbing some beer to go) horrible to non existent customer service!! Also, the hours on Friday and Saturday especially are super disappointing!!! 8 o’clock is far too early!!!
Atmosphere: 3
Food: 5
Service: 3
Np X
The new beers are awesome, had a great server when eating in this place but stop in for a beer at 7 and the whole serving staff will look at you like you just hit there dog!
Robin Fairbridge
I happened to be there on trivia night, so perhaps atmosphere would deserve 4.5 stars, not 4, because trivia night isn't representational of what it's like all the time. Beer was great and the chicken fingers were super tasty.
Atmosphere: 4
Food: 5
Service: 5
Pivo Vino
Great beer and good food, what more could you ask for?
Atmosphere: 4
Food: 4
Service: 5
Harry S
I'll echo some of the other reviews here - the food is nowhere near as good as when it was TBR. The beer options are great and have improved over TBR, so pick your poison! We loved the TBR burger, now the Brewery burger, and it does not taste the same. Meat is drier and less flavourful. The beer cheese fries (previously cowgirl fries) are not as good either. Have had the above combo a few times since they have opened and it has not gotten any better. I would bring and recommend the above combo for out of town guests, now I sadly avoid Tailout for food.
Atmosphere: 5
Food: 1
Service: 5
Lori
Excellent service and great menu! Awesome celiac knowledge and protocols.
Atmosphere: 5
Food: 5
Service: 5
Georgina A
Used to have great food as the beer refinery. As Tailout it now has a new menu and it is super disappointing. It is very basic with no delicious pizza or more elevated options that used to be available. The food we did try was pretty bad to be honest. They still serve pretzels but they tasted stale and dry and the cheese sauce was like sticky glue with no cheese flavour, very different to the old delicious beer cheese they used to have. We made the mistake of trying their new mac and cheese menu that was made with the same weird gluey cheese sauce so it was sticky and dry at the same time. Sad as this used to be one of trails best dining options! If you’re coming here, stick to the beer and skip the food and you won’t be disappointed.
The food was good with a good atmosphere. The servers were also incredibly nice! Mac and cheese and chicken strips were very good.
Atmosphere: 5
Food: 5
Service: 5
C G
Very disappointed in the food. Used to love the food when it was TBR, but after giving it several tries, I won’t be going back. They got rid of the Brussel sprouts, beef dip and now pizza and the beer cheese sauce for the pretzels. Tried the poutine today and the gravy was actually gross- lumpy and zero taste and the chicken wings were so overcooked they were rock hard. Hopefully they can get it together or they won’t be around for very long.
Atmosphere: 3
Food: 1
Service: 4
Jeff Archibald
Great atmosphere and tasty beer. Good selection of unique brews on tap, and some tasty dishes too!
Brad Quinn
Good beer, food, and service. Crispy chicken burger was well cooked and the beer/cider i tried was excellent. Had a pint of the, currently on tap, raspberry lime sour and it was one of the best sours I've enjoyed.
Atmosphere: 5
Food: 5
Service: 5
Kootenay Girl
My partner and I recently tried the new menu. The food was very underwhelming. Cauliflower wings were soggy and oily, Mac and cheese had no cheese pull. Looked like something I could make at home. We added the pulled pork which was grey and only a few chunks. Mentioned our distaste to the staff and they defended it. A curry, weekly flatbreads or something like that would be better received in this town. Bring back the pizza
Food was absolutely inedible and the service was lacking. But in her defense she probably doesn't return to ask how it's tasting because she knows the answer isn't good.
Atmosphere: 3
Food: 1
Service: 1
Excellent foods and services
Atmosphere: 4
Food: 4
Service: 4
Terrible service and extremely unprofessional staff. Brittany was incredibly rude and refused to provide service because of her own personal issues — completely unacceptable behavior for someone working with the public. To make matters worse, the manager was made aware of the situation and did absolutely nothing to address it or make it right. This place clearly does not care about its customers. I will never be coming back and I strongly recommend others avoid this restaurant as well.
Atmosphere: 1
Food: 1
Service: 1
Eating in the server was amazing a few weeks ago, food and beer were good too, margarita was amazing!! Stopped in just the other day, got there at 7:30 (close to closing) and the server on shift literally glared at me from the kitchen, was super uncomfortable and then not a word out of her mouth while processing the payment ( I was literally just grabbing some beer to go) horrible to non existent customer service!! Also, the hours on Friday and Saturday especially are super disappointing!!! 8 o’clock is far too early!!!
Atmosphere: 3
Food: 5
Service: 3
The new beers are awesome, had a great server when eating in this place but stop in for a beer at 7 and the whole serving staff will look at you like you just hit there dog!
I happened to be there on trivia night, so perhaps atmosphere would deserve 4.5 stars, not 4, because trivia night isn't representational of what it's like all the time. Beer was great and the chicken fingers were super tasty.
Atmosphere: 4
Food: 5
Service: 5
Great beer and good food, what more could you ask for?
Atmosphere: 4
Food: 4
Service: 5
I'll echo some of the other reviews here - the food is nowhere near as good as when it was TBR. The beer options are great and have improved over TBR, so pick your poison!
We loved the TBR burger, now the Brewery burger, and it does not taste the same. Meat is drier and less flavourful. The beer cheese fries (previously cowgirl fries) are not as good either. Have had the above combo a few times since they have opened and it has not gotten any better. I would bring and recommend the above combo for out of town guests, now I sadly avoid Tailout for food.
Atmosphere: 5
Food: 1
Service: 5
Excellent service and great menu! Awesome celiac knowledge and protocols.
Atmosphere: 5
Food: 5
Service: 5
Used to have great food as the beer refinery. As Tailout it now has a new menu and it is super disappointing. It is very basic with no delicious pizza or more elevated options that used to be available. The food we did try was pretty bad to be honest. They still serve pretzels but they tasted stale and dry and the cheese sauce was like sticky glue with no cheese flavour, very different to the old delicious beer cheese they used to have. We made the mistake of trying their new mac and cheese menu that was made with the same weird gluey cheese sauce so it was sticky and dry at the same time. Sad as this used to be one of trails best dining options! If you’re coming here, stick to the beer and skip the food and you won’t be disappointed.
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
The food was good with a good atmosphere. The servers were also incredibly nice! Mac and cheese and chicken strips were very good.
Atmosphere: 5
Food: 5
Service: 5
Very disappointed in the food. Used to love the food when it was TBR, but after giving it several tries, I won’t be going back. They got rid of the Brussel sprouts, beef dip and now pizza and the beer cheese sauce for the pretzels. Tried the poutine today and the gravy was actually gross- lumpy and zero taste and the chicken wings were so overcooked they were rock hard. Hopefully they can get it together or they won’t be around for very long.
Atmosphere: 3
Food: 1
Service: 4
Great atmosphere and tasty beer. Good selection of unique brews on tap, and some tasty dishes too!
Good beer, food, and service. Crispy chicken burger was well cooked and the beer/cider i tried was excellent. Had a pint of the, currently on tap, raspberry lime sour and it was one of the best sours I've enjoyed.
Atmosphere: 5
Food: 5
Service: 5
My partner and I recently tried the new menu. The food was very underwhelming. Cauliflower wings were soggy and oily, Mac and cheese had no cheese pull. Looked like something I could make at home. We added the pulled pork which was grey and only a few chunks.
Mentioned our distaste to the staff and they defended it. A curry, weekly flatbreads or something like that would be better received in this town. Bring back the pizza
Atmosphere: 2
Food: 1
Service: 2
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