I can't tell you why this is the hill I will decide to die on but it is. I refuse to pay $.25 for a bag because they are trying to reduce single used plastics.
Thank you for reading my ted-talk.
#donewithmcdonalds
Atmosphere: 1
Food: 2
Service: 2
Sam Freedman
Pretty run down to be honest - dirty inside and food was bad.
Atmosphere: 1
Food: 2
Service: 3
Mimi206 Nguyen
Small place for more take out order ! But I went to the washroom it’s horrible smell no one’s clean it! Very bad almost 🤮
Atmosphere: 2
Food: 3
Service: 3
Sabrinia Patterson
I don't have a problem with the food or staff, but the physical location itself is horrible. Customers coming out of the store have to walk in front of cars coming out at the drive through which has a huge blind spot. The entrance to the drive through is right beside the exit of the Tim Hortons drive through and there is not a lot of space for cars to drive by especially if other cars are parked. I imagine the food delivery drivers hate making deliveries here too. It's unfortunate that there's nothing they can do about it.
Atmosphere: 3
Food: 5
Service: 5
taylor D
Just absurd that it took them 1 min to make my food which was stale and practically cold for 7am and then I asked for a pumpkin latte and they ask me to pull forward and that took nearly 8 mins to get a latte?! Common ?
Atmosphere: 3
Food: 3
Service: 1
Jasveer Singh Sangha
If I had a minus or 0 score I would give that, worst customer service ever!!! Even managers have no manners to talk to people,
So I ordered on skip, today at 10:32 pm waited for almost an hour for my order and guess what I get a call at 11:22pm from a manager at this location who was super rude have no manners to talk, telling me I don’t have your stuff that your ordered you have to cancel it or I will cancel it?? I was in shock with the way he talked!!! Is this your customer service McDonalds????? Frst of all you are not providing my order made me wait for an hour then u call and tell me to cancel the order!!??? And look at the way you are talking???? Thats ridiculous!!!! On confronting why is he talking me like that and who is the manager say very proudly says he is the manager!!! Well mr manager you don’t deserve this role if you don’t have basic manners to talk to people!!! And didn’t even gave me his name even!! I told him I am driving down to the restaurant, then he even removes his name tag??? Like really??? There was other staff too, who was respectful but this guy was still arrogant and rude when I came to the restaurant?? Even after driving to the restaurant and asking multiple times they still didn’t gave him his name!!! But the other staff that was there one of them had the name tag on and his name is Toby you can ask him who was that manager if you care a little bit for your customerss!!!! But this is the worst service I have seen!!!!
Master Yeti
How many times do I have to say NO SALSA before you stop wasting this. And then go and charge for McChicken sauce when I ask for it.
Update: Awesome customer service. Its been awhile driving here in Comox since im away in Comox for almost 3 year and just home on days off but this McDonald's improved from the last time I visited. Kudos and love my morning coffee!Ordering in this area is slow and took longer than other usual Mcdonald stores.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Nuggets, Double Big Mac
Kim Anderson
I don't usually stop for lunch, just a coffee. Today I ordered a smal fries, hamburger and the new caramel cold brew. Service was great, the fries yummy, but the hamburger...was chewy with a dried out bun. It was only 11:30, so it shouldn't be that dried out!! So disappointing ?
Food: 2
Service: 5
Brenda McCall
Very good place to visit and have coffee
Commander Sting
Waited 20 mins for my food with them asking what I ordered multiple times only for them to get it wrong. Wasn’t even helped/ have my existence acknowledged despite being the only one in the non drive through line for over 10 mins. The inside tables were all filthy (even by McDonalds standards) and I wouldn’t dare use them.
I can't tell you why this is the hill I will decide to die on but it is. I refuse to pay $.25 for a bag because they are trying to reduce single used plastics.
Thank you for reading my ted-talk.
#donewithmcdonalds
Atmosphere: 1
Food: 2
Service: 2
Pretty run down to be honest - dirty inside and food was bad.
Atmosphere: 1
Food: 2
Service: 3
Small place for more take out order ! But I went to the washroom it’s horrible smell no one’s clean it! Very bad almost 🤮
Atmosphere: 2
Food: 3
Service: 3
I don't have a problem with the food or staff, but the physical location itself is horrible. Customers coming out of the store have to walk in front of cars coming out at the drive through which has a huge blind spot. The entrance to the drive through is right beside the exit of the Tim Hortons drive through and there is not a lot of space for cars to drive by especially if other cars are parked. I imagine the food delivery drivers hate making deliveries here too. It's unfortunate that there's nothing they can do about it.
Atmosphere: 3
Food: 5
Service: 5
Just absurd that it took them 1 min to make my food which was stale and practically cold for 7am and then I asked for a pumpkin latte and they ask me to pull forward and that took nearly 8 mins to get a latte?! Common ?
Atmosphere: 3
Food: 3
Service: 1
If I had a minus or 0 score I would give that, worst customer service ever!!! Even managers have no manners to talk to people,
So I ordered on skip, today at 10:32 pm waited for almost an hour for my order and guess what I get a call at 11:22pm from a manager at this location who was super rude have no manners to talk, telling me I don’t have your stuff that your ordered you have to cancel it or I will cancel it?? I was in shock with the way he talked!!! Is this your customer service McDonalds????? Frst of all you are not providing my order made me wait for an hour then u call and tell me to cancel the order!!??? And look at the way you are talking???? Thats ridiculous!!!! On confronting why is he talking me like that and who is the manager say very proudly says he is the manager!!! Well mr manager you don’t deserve this role if you don’t have basic manners to talk to people!!! And didn’t even gave me his name even!! I told him I am driving down to the restaurant, then he even removes his name tag??? Like really??? There was other staff too, who was respectful but this guy was still arrogant and rude when I came to the restaurant?? Even after driving to the restaurant and asking multiple times they still didn’t gave him his name!!! But the other staff that was there one of them had the name tag on and his name is Toby you can ask him who was that manager if you care a little bit for your customerss!!!! But this is the worst service I have seen!!!!
How many times do I have to say NO SALSA before you stop wasting this. And then go and charge for McChicken sauce when I ask for it.
Twice at each window...
Atmosphere: 2
Food: 2
Service: 2
Yummy ?
Atmosphere: 5
Food: 5
Service: 5
No pride in there food anymore always cold
Food: 1
Service: 2
great service. ate fries
Vegetarian options: fries fried in clean oil
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Update: Awesome customer service. Its been awhile driving here in Comox since im away in Comox for almost 3 year and just home on days off but this McDonald's improved from the last time I visited. Kudos and love my morning coffee!Ordering in this area is slow and took longer than other usual Mcdonald stores.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Nuggets, Double Big Mac
I don't usually stop for lunch, just a coffee. Today I ordered a smal fries, hamburger and the new caramel cold brew. Service was great, the fries yummy, but the hamburger...was chewy with a dried out bun. It was only 11:30, so it shouldn't be that dried out!! So disappointing ?
Food: 2
Service: 5
Very good place to visit and have coffee
Waited 20 mins for my food with them asking what I ordered multiple times only for them to get it wrong. Wasn’t even helped/ have my existence acknowledged despite being the only one in the non drive through line for over 10 mins. The inside tables were all filthy (even by McDonalds standards) and I wouldn’t dare use them.
Atmosphere: 1
Food: 3
Service: 2
It's mcdonald's what do you
Atmosphere: 3
Food: 5
Service: 1
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