this is the WORST job and the WORST cafe in the comox valley.
this place doesn't make anything from scratch, they buy almost everything from costco. the only thing they "make" is the scones from a premade scone mix and also muffins. with no surprise, also from a premade mix. the apple strudel, croissants, cookies.. all from costco. the puff wheats and rice kirspys are yes made in the establishment but, are warmed up in a microwave in a plastic bowl to melt the butter and whatever (mmmmm.. microplastics).
the sandwiches are made by people who don't wear gloves or wash their hands, the ingredients put into some of these sandwiches are past the best before dates. the coffee made is so severely watered down yet we still have to serve it out of a never cleaned coffee pot and customers constantly will complain about it (which is 100% understandable).
all the food that they sell is usually not fresh daily.
all the chocolate bars, etc are bought in bulk from dollarama and the owners charge a God awful amount for them (0.91$ for 1 from dollarama $2.50-3 for 1 bar from this establishment).
the owners are greedy nickle pinching snakes. who DO NOT CARE about their wonderful staff (they know who they are).
the owners of this place are always watching and listening to all the employees that work there with cameras that have built in microphones. they LOVE to gaslight people and their employees. it's one of Racheal's (one of 2 owners) favourite hobbies actually. they withhold tips from new employees who 100% deserve them. meanwhile customers who tip think they get them. WRONG!! when asked about them withholding tips, they makeup something new every time. one day it's because the person isn't working hard enough. one day it's because it's not fair to the rest of the staff. they change their reason everyday and legally.. they cannot withhold tips from their employees.
one of the "managers" will always disappear whenever there are rushes to go "shopping" or going leaving the cafe entirely.. and the other "manager" is very two faced when handling even the tiniest bit of stress.
the amazing employees that do work here are constantly walking on eggshells. always been watched and scared to make one wrong move scared that they'll lose their jobs.
if you're looking for a place to work or to give business to.. stay away from this one! go to somewhere that actually cares about what they sell and cares about their staff + if you're looking for a good place to enjoy coffee and goods.. go somewhere else that loves to do what they do!!
there's lots of places in the comox valley that 1000% better.
and no Racheal, I'm not confused. you're the one who is in fact so deep in delusion you're not only confusing yourself and lyle, but you're also confusing and lying to amazing customers.🥱
Erik Dunn
Decent coffee.
Vegetarian options: Available
Parking: It’s an airport
Kid-friendliness: Kid friendly
Wheelchair accessibility: Accessible
Atmosphere: 2
Food: 4
Service: 5
GB D
By far the worst airport cafe I've ever been to. I'll make sure to pick up breakfast before next time. You reply why 1 star..seriously? You cant see your food options are garbage??
Kevin James
Friendly folks who seem to get a lot of hassle from people with too much money. I had a beer and a toasted sandwich - both were delicious - as I watched the self-entitled fishermen go through with barely a please or thankyou. Unusual to find a great little place as this at such a small airport.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Ham & Cheese
East Coast Deals
Lovely lady, fast fab service during a sleepy hour <3
Atmosphere: 5
Food: 5
Service: 5
Thomas Schoen
Great coffee, nice selection snacks and drinks. Above average for a small BC airport.
Atmosphere: 3
Food: 4
Service: 5
Sara Kempner
Shout out to Ashley who made our delayed flight much more bareable by staying open late for us.
Megan-Rose Rutledge
Finding a gluten free breakfast on the go is always difficult, but in airports it’s next to impossible. On The Fly has the most delightful gluten free spanakopitas though and I was shocked! They also have oat and almond milk for drinks and they are so kind and genuinely happy. Made for a very happy celiac :) thank you.
Nerd E30
For a very small restaurant in an airport they do everything to make sure you are happy and their cafe food is awesome. Atmosphere gets 4 out of the simple fact that it is in an airport and they haven't been given very much at the disposal but they still make the best of
Atmosphere: 4
Food: 5
Service: 5
Robert George
It's an an airport kiosk. The staff is great, the owners are great, and they care about their business and their customers..
ON THE FLY CAFE! We love having our 'coffee date' here. The atmosphere is that of a busy aircraft airport and/or it can be very laid back with few travellers. Both atmospheres are great! The service is excellent. Americano Triple Shots — excellent and Americano Decaf with almond milk — excellent. I hope you try the Blueberry Scone — 'Fluffy and soft with a little crisp to the edges and top.' ? 5/5Carol from Comox
Atmosphere: 5
Food: 5
Service: 5
Kyle Warkentin
Delicious scones and coffee ☕️!!!
Atmosphere: 5
Food: 5
Service: 5
Karlene Fix
The girl working the rush today, while all the flights were delayed- was fantastic. Working so quickly, keeping things running, smiling and making each people feel valued. Truly, peak customer service. The type of employee to value♡The lemon loaf was divine too! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Ham
D Schuetze
I expected airport food but had a very good wrap made right here and a very good fresh salad. The coffee was also first class, and I am a coffee geek who roasts my own. Great friendly service.
Small café that sweetened the wait for my flight to Vancouver. There is a fine café and also a good selection of snacks. I would have liked a croissant in the morning, that was the only thing I was missing. The staff is very friendly!
this is the WORST job and the WORST cafe in the comox valley. this place doesn't make anything from scratch, they buy almost everything from costco. the only thing they "make" is the scones from a premade scone mix and also muffins. with no surprise, also from a premade mix. the apple strudel, croissants, cookies.. all from costco. the puff wheats and rice kirspys are yes made in the establishment but, are warmed up in a microwave in a plastic bowl to melt the butter and whatever (mmmmm.. microplastics). the sandwiches are made by people who don't wear gloves or wash their hands, the ingredients put into some of these sandwiches are past the best before dates. the coffee made is so severely watered down yet we still have to serve it out of a never cleaned coffee pot and customers constantly will complain about it (which is 100% understandable). all the food that they sell is usually not fresh daily. all the chocolate bars, etc are bought in bulk from dollarama and the owners charge a God awful amount for them (0.91$ for 1 from dollarama $2.50-3 for 1 bar from this establishment). the owners are greedy nickle pinching snakes. who DO NOT CARE about their wonderful staff (they know who they are). the owners of this place are always watching and listening to all the employees that work there with cameras that have built in microphones. they LOVE to gaslight people and their employees. it's one of Racheal's (one of 2 owners) favourite hobbies actually. they withhold tips from new employees who 100% deserve them. meanwhile customers who tip think they get them. WRONG!! when asked about them withholding tips, they makeup something new every time. one day it's because the person isn't working hard enough. one day it's because it's not fair to the rest of the staff. they change their reason everyday and legally.. they cannot withhold tips from their employees. one of the "managers" will always disappear whenever there are rushes to go "shopping" or going leaving the cafe entirely.. and the other "manager" is very two faced when handling even the tiniest bit of stress. the amazing employees that do work here are constantly walking on eggshells. always been watched and scared to make one wrong move scared that they'll lose their jobs. if you're looking for a place to work or to give business to.. stay away from this one! go to somewhere that actually cares about what they sell and cares about their staff + if you're looking for a good place to enjoy coffee and goods.. go somewhere else that loves to do what they do!! there's lots of places in the comox valley that 1000% better. and no Racheal, I'm not confused. you're the one who is in fact so deep in delusion you're not only confusing yourself and lyle, but you're also confusing and lying to amazing customers.🥱
Decent coffee.
Vegetarian options: Available
Parking: It’s an airport
Kid-friendliness: Kid friendly
Wheelchair accessibility: Accessible
Atmosphere: 2
Food: 4
Service: 5
By far the worst airport cafe I've ever been to. I'll make sure to pick up breakfast before next time. You reply why 1 star..seriously? You cant see your food options are garbage??
Friendly folks who seem to get a lot of hassle from people with too much money. I had a beer and a toasted sandwich - both were delicious - as I watched the self-entitled fishermen go through with barely a please or thankyou. Unusual to find a great little place as this at such a small airport.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Ham & Cheese
Lovely lady, fast fab service during a sleepy hour <3
Atmosphere: 5
Food: 5
Service: 5
Great coffee, nice selection snacks and drinks. Above average for a small BC airport.
Atmosphere: 3
Food: 4
Service: 5
Shout out to Ashley who made our delayed flight much more bareable by staying open late for us.
Finding a gluten free breakfast on the go is always difficult, but in airports it’s next to impossible. On The Fly has the most delightful gluten free spanakopitas though and I was shocked! They also have oat and almond milk for drinks and they are so kind and genuinely happy. Made for a very happy celiac :) thank you.
For a very small restaurant in an airport they do everything to make sure you are happy and their cafe food is awesome. Atmosphere gets 4 out of the simple fact that it is in an airport and they haven't been given very much at the disposal but they still make the best of
Atmosphere: 4
Food: 5
Service: 5
It's an an airport kiosk. The staff is great, the owners are great, and they care about their business and their customers..
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Scones, Apple Pie
Restaurantji Recommends
ON THE FLY CAFE! We love having our 'coffee date' here. The atmosphere is that of a busy aircraft airport and/or it can be very laid back with few travellers. Both atmospheres are great! The service is excellent. Americano Triple Shots — excellent and Americano Decaf with almond milk — excellent. I hope you try the Blueberry Scone — 'Fluffy and soft with a little crisp to the edges and top.' ? 5/5Carol from Comox
Atmosphere: 5
Food: 5
Service: 5
Delicious scones and coffee ☕️!!!
Atmosphere: 5
Food: 5
Service: 5
The girl working the rush today, while all the flights were delayed- was fantastic. Working so quickly, keeping things running, smiling and making each people feel valued. Truly, peak customer service. The type of employee to value♡The lemon loaf was divine too! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Ham
I expected airport food but had a very good wrap made right here and a very good fresh salad. The coffee was also first class, and I am a coffee geek who roasts my own. Great friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Wraps, Seasonal Salads
Small café that sweetened the wait for my flight to Vancouver. There is a fine café and also a good selection of snacks. I would have liked a croissant in the morning, that was the only thing I was missing. The staff is very friendly!
Atmosphere: 4
Food: 4
Service: 5
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