Went here with the girls but one of my friends was pregnant and she ordered steak. She asked for medium well but when it arrived it came medium rare. When we asked to have it cooked more they only heated it up for 3 minutes and It was still not cooked well. They finally started a new one and cooked it better. But it was too late already. They should've cooked it well done from the beginning. I think they should've also comped the food they didn't serve well.
Still the best Cactus Club. We have been to many across the lower mainland but this one just feels different. Always amazing service, good food (I miss the sliders and the hunter chicken though) and awesome drinks.
Atmosphere: 5
Food: 4
Service: 5
Tera misera
Nice place, Friendly staff but definitely overpriced when it comes to the food
Atmosphere: 4
Food: 3
Service: 4
monkey ballz
I was there for a birthday dinner with a total of 8 in our party. No complaints about the food or service. My complaint is when the bill came. Total was 310.21 including all taxes.( 286.00 before taxes)I Had a 150.00 cactus club gift card..So that brings the total down to 160.21Then i had a visa gift card that they were having issues with. So she took gift card and terminal into the kitchen to get help from a manager or another coworker.. In the end that took off another 60.00. So total now should be 100.21.....This is where i have the issue.The waitress came back with the terminal and the total said 125.00Me not thinking anything of this at the time because i was paying for 4 people, 2 of them as a surprise for their birthdays. Trying to hurry because one figured out i was paying and didnt want me too.So i then ask if the tip had been included yet and she said no. So i added 60.00 extra as a tip. So my total on my personal card was 185.21I get home and i have the bill in my purse because i was hiding it from my other 2 friends. I look it over and realize she actually got 85.00 as a tip.Maybe i should have realized the error when she came back with the terminal. But assumed the machine's can do the math. I specifically told her i wanted to do a tip at the end when all gift cards were done because,Unfortunately i had the same issue at one of the Burnaby locations after using their gift cards. Only i caught that one before i left.Its a 25.00 difference. Its the principle of the matter now and i am not pleased.This may be the last time i eat here because this whole thing put a bad taste in my mouth.Update: Emailed them like they asked me too and No One got back to me!!!Very disappointed!!!!!
Sarah Valoma
Always great food and service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baja Fish Tacos, Calamari, Pesto Chicken Quesadilla, Chocolate Lava Cake, Chicken Tenders and Fries, Parmesan Truffle Fries, New York Cheesecake, Tuna Stack
Dean Melendrez
Tight
Atmosphere: 3
Food: 5
Service: 4
Michael Cheang
Great service from Ayesha!
Atmosphere: 5
Food: 5
Service: 5
Jenn
Vibes were nice but the pickles in my meal were super soggy from being soaked in honey. Other than that, everything else was good, including
Atmosphere: 5
Food: 4
Service: 4
vince disalvo
Service was so so. Tried large reservations. They dictated time and area after we spent over $1000.00
Atmosphere: 3
Food: 3
Service: 2
Kiran P
Food was really good and our server Nima was quick and friendly!
I went here with my partner for my 32nd birthday! Right from the start, we were greeted warmly and I was excited to tell them it was my birthday and they were happy to have us! Our server was very attentive and kept checking on us regularly! We started off with the Avocado Dip which had incredible flavour plus the added lime finished it off and I actually liked the pico de gallo (I don’t like it usually). I had the Taste of The Tri-Cities taster menu for my main with the Zen Roll (which is one of the best sushi rolls I’ve ever had), the Steak Frites (the kale salad was refreshing and steak was cooked perfectly and very well seasoned). My partner had the Grilled Dijon Salmon which was my favourite dish of the night! The soy-Dijon butter sauce was delicious and the cut of steelhead was cooked beautifully (I was tempted to trade the rest of my steak for her salmon). I took the Chocolate Peanut Butter Crunch Bar home with me as well as complimentary New York Cheesecake. We love coming here and this visit was a very memorable one. Thank you for making my birthday a very special one.
Always great food and great service at this location.Lucky enough to get Remdan as our server .Had a few questions about menu options due to celiac disease and he was knowledgeable about options and suggestions .Thanks again for the great experience!? ? ? ? ?Will definitely be back..and would highly recommend this location.Donna
Steve White
Was a wonderful
Atmosphere: 5
Food: 4
Service: 5
Kiran Sandhu
I would say that this location was probably one of the best locations I have gone to! Our server was really nice and checked up on us several times. The food was bussinggggg ? overall, great experienceVegetarian options: Gardenburger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Truffle Fries
Gib Laed
Bartenders and servers always go above an beyond to support the guests. Great location!
Went here with the girls but one of my friends was pregnant and she ordered steak. She asked for medium well but when it arrived it came medium rare. When we asked to have it cooked more they only heated it up for 3 minutes and It was still not cooked well. They finally started a new one and cooked it better. But it was too late already. They should've cooked it well done from the beginning. I think they should've also comped the food they didn't serve well.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Pesto Chicken Quesadilla, Mini Burgers, Parmesan Truffle Fries, Spaghetti Portofino, Blackened Creole Chicken, Spaghettini Kobe Style Meatballs
Still the best Cactus Club. We have been to many across the lower mainland but this one just feels different. Always amazing service, good food (I miss the sliders and the hunter chicken though) and awesome drinks.
Atmosphere: 5
Food: 4
Service: 5
Nice place, Friendly staff but definitely overpriced when it comes to the food
Atmosphere: 4
Food: 3
Service: 4
I was there for a birthday dinner with a total of 8 in our party. No complaints about the food or service. My complaint is when the bill came. Total was 310.21 including all taxes.( 286.00 before taxes)I Had a 150.00 cactus club gift card..So that brings the total down to 160.21Then i had a visa gift card that they were having issues with. So she took gift card and terminal into the kitchen to get help from a manager or another coworker.. In the end that took off another 60.00. So total now should be 100.21.....This is where i have the issue.The waitress came back with the terminal and the total said 125.00Me not thinking anything of this at the time because i was paying for 4 people, 2 of them as a surprise for their birthdays. Trying to hurry because one figured out i was paying and didnt want me too.So i then ask if the tip had been included yet and she said no. So i added 60.00 extra as a tip. So my total on my personal card was 185.21I get home and i have the bill in my purse because i was hiding it from my other 2 friends. I look it over and realize she actually got 85.00 as a tip.Maybe i should have realized the error when she came back with the terminal. But assumed the machine's can do the math. I specifically told her i wanted to do a tip at the end when all gift cards were done because,Unfortunately i had the same issue at one of the Burnaby locations after using their gift cards. Only i caught that one before i left.Its a 25.00 difference. Its the principle of the matter now and i am not pleased.This may be the last time i eat here because this whole thing put a bad taste in my mouth.Update: Emailed them like they asked me too and No One got back to me!!!Very disappointed!!!!!
Always great food and service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baja Fish Tacos, Calamari, Pesto Chicken Quesadilla, Chocolate Lava Cake, Chicken Tenders and Fries, Parmesan Truffle Fries, New York Cheesecake, Tuna Stack
Tight
Atmosphere: 3
Food: 5
Service: 4
Great service from Ayesha!
Atmosphere: 5
Food: 5
Service: 5
Vibes were nice but the pickles in my meal were super soggy from being soaked in honey. Other than that, everything else was good, including
Atmosphere: 5
Food: 4
Service: 4
Service was so so. Tried large reservations. They dictated time and area after we spent over $1000.00
Atmosphere: 3
Food: 3
Service: 2
Food was really good and our server Nima was quick and friendly!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went here with my partner for my 32nd birthday! Right from the start, we were greeted warmly and I was excited to tell them it was my birthday and they were happy to have us! Our server was very attentive and kept checking on us regularly! We started off with the Avocado Dip which had incredible flavour plus the added lime finished it off and I actually liked the pico de gallo (I don’t like it usually). I had the Taste of The Tri-Cities taster menu for my main with the Zen Roll (which is one of the best sushi rolls I’ve ever had), the Steak Frites (the kale salad was refreshing and steak was cooked perfectly and very well seasoned). My partner had the Grilled Dijon Salmon which was my favourite dish of the night! The soy-Dijon butter sauce was delicious and the cut of steelhead was cooked beautifully (I was tempted to trade the rest of my steak for her salmon). I took the Chocolate Peanut Butter Crunch Bar home with me as well as complimentary New York Cheesecake. We love coming here and this visit was a very memorable one. Thank you for making my birthday a very special one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Steak Frites, Grilled Dijon Salmon
Always great food and great service at this location.Lucky enough to get Remdan as our server .Had a few questions about menu options due to celiac disease and he was knowledgeable about options and suggestions .Thanks again for the great experience!? ? ? ? ?Will definitely be back..and would highly recommend this location.Donna
Was a wonderful
Atmosphere: 5
Food: 4
Service: 5
I would say that this location was probably one of the best locations I have gone to! Our server was really nice and checked up on us several times. The food was bussinggggg ? overall, great experienceVegetarian options: Gardenburger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Truffle Fries
Bartenders and servers always go above an beyond to support the guests. Great location!
Atmosphere: 5
Food: 4
Service: 5