Always use the drive-thru and it is always fast and friendly.
Atmosphere: 4
Food: 4
Service: 5
Yola
I visited this McDonald’s location the other day around 11 PM. The garbage bin was overflowing, which was a bit of off-putting. It also took a long time to receive my order. Customers were all waiting there at least for 5 minutes, even just for an order of an ice cream. When it finally arrived, one of the items was incorrect.
Atmosphere: 1
Food: 1
Service: 2
Pranjal Bhosekar
The staff were rude. They don’t know how to behave with delivery drivers. I am boycotting McDonald’s as a customer forever.
Jordy Colman
Very disappointed with my visit today. I ordered a large McShaker all-dressed fries through the drive-through, spent 10–15 minutes clearly explaining my order, yet was given a small fry and shorted 60 cents in change. The burger tasted very off and unfortunately was thrown in the garbage. These are basic, avoidable mistakes, and they completely undermine confidence in the service. If attention to detail isn’t addressed, I won’t be returning. I suggest to avoid and locate another restaurant for possibly better service and care.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Large Fries
Prabhjeet Kaur
I called at the store about the dipping but they didn’t put the dipping in bag I talked with the their crew.. she said ya ya I will put but the service was poor they didn’t put the dipping for fries I called two times at store
Atmosphere: 1
Food: 3
Service: 1
ebony
terrible at following directions, missed like 3 items i ordered. choose a different location 😭
Atmosphere: 1
Food: 1
Service: 1
joon hur
Ordered soft ice cream and it was getting melted. I asked the new manager, who said that is soft ice cream, and I requested it again. It took 2 minutes to get a new one, but I doubt that it wasn't new.
Food: 1
Service: 1
scott welsh
The fact you can’t simply substitute a beef patty for a chicken teriyaki burger but offer to charge me for the chicken teriyaki AND a beef patty is some level of stupidity I can’t quantify.
Fox hmp
Every time i decide to not waste my money in this place and i make the same mistake again! But this time was the last time! I ordered a double and they gave me a single burger and i found out when i was already home! I had to waste my time to go back to get my right order!
Atmosphere: 1
Food: 1
Service: 1
Chong Lim
I had the breakfast combo early in the morning on July 5th. The coffee was not refillable. I have never experienced this at any other McDonald's in Canada for my life. Is it only in Vancouver? Finally I bought another coffee. 515 North Rd, Coquitlam, BC
Never knew they closed the entire store for cleaning. Drive through and in store everything is closed Its not 24hrs then
Fe Alma
I ordered strawberries cheesecake mcflurry and I got runny ice-cream..and the person no idea what they're doing..it's unbelievable and im very disappointed
Sam Shahin
I had the worst coffee this morning. I normally stop by before work to grab a coffee here and this time it was so low quality. The coffee was super watery and it was not made as what I ordered.
Atmosphere: 3
Food: 2
Service: 3
Gurleen Singh
Too much time for Drive Thru
Atmosphere: 1
Food: 1
Service: 1
Honest Reviewer
I don’t normally leave reviews, but my recent experience at McDonald’s was disappointing enough to speak up. The customer service was far below expectations. The staff seemed uninterested and unapproachable, barely acknowledging customers.
When I finally got my food, the order was incorrect, and when I brought it up politely, I was met with eye rolls and a dismissive attitude. There was no apology—just a cold remake of the item. The lack of basic courtesy and professionalism really stood out.
I understand fast food can be hectic, but that’s no excuse for poor service and unfriendly staff. A little kindness and attention go a long way. Unfortunately, I won’t be returning to this location anytime soon.
Always use the drive-thru and it is always fast and friendly.
Atmosphere: 4
Food: 4
Service: 5
I visited this McDonald’s location the other day around 11 PM. The garbage bin was overflowing, which was a bit of off-putting. It also took a long time to receive my order. Customers were all waiting there at least for 5 minutes, even just for an order of an ice cream. When it finally arrived, one of the items was incorrect.
Atmosphere: 1
Food: 1
Service: 2
The staff were rude. They don’t know how to behave with delivery drivers. I am boycotting McDonald’s as a customer forever.
Very disappointed with my visit today. I ordered a large McShaker all-dressed fries through the drive-through, spent 10–15 minutes clearly explaining my order, yet was given a small fry and shorted 60 cents in change. The burger tasted very off and unfortunately was thrown in the garbage. These are basic, avoidable mistakes, and they completely undermine confidence in the service. If attention to detail isn’t addressed, I won’t be returning. I suggest to avoid and locate another restaurant for possibly better service and care.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Large Fries
I called at the store about the dipping but they didn’t put the dipping in bag I talked with the their crew.. she said ya ya I will put but the service was poor they didn’t put the dipping for fries I called two times at store
Atmosphere: 1
Food: 3
Service: 1
terrible at following directions, missed like 3 items i ordered. choose a different location 😭
Atmosphere: 1
Food: 1
Service: 1
Ordered soft ice cream and it was getting melted. I asked the new manager, who said that is soft ice cream, and I requested it again. It took 2 minutes to get a new one, but I doubt that it wasn't new.
Food: 1
Service: 1
The fact you can’t simply substitute a beef patty for a chicken teriyaki burger but offer to charge me for the chicken teriyaki AND a beef patty is some level of stupidity I can’t quantify.
Every time i decide to not waste my money in this place and i make the same mistake again! But this time was the last time! I ordered a double and they gave me a single burger and i found out when i was already home! I had to waste my time to go back to get my right order!
Atmosphere: 1
Food: 1
Service: 1
I had the breakfast combo early in the morning on July 5th. The coffee was not refillable. I have never experienced this at any other McDonald's in Canada for my life. Is it only in Vancouver?
Finally I bought another coffee.
515 North Rd, Coquitlam, BC
Service: 1
Restaurantji Recommends
Never knew they closed the entire store for cleaning.
Drive through and in store everything is closed
Its not 24hrs then
I ordered strawberries cheesecake mcflurry and I got runny ice-cream..and the person no idea what they're doing..it's unbelievable and im very disappointed
I had the worst coffee this morning. I normally stop by before work to grab a coffee here and this time it was so low quality. The coffee was super watery and it was not made as what I ordered.
Atmosphere: 3
Food: 2
Service: 3
Too much time for Drive Thru
Atmosphere: 1
Food: 1
Service: 1
I don’t normally leave reviews, but my recent experience at McDonald’s was disappointing enough to speak up. The customer service was far below expectations. The staff seemed uninterested and unapproachable, barely acknowledging customers.
When I finally got my food, the order was incorrect, and when I brought it up politely, I was met with eye rolls and a dismissive attitude. There was no apology—just a cold remake of the item. The lack of basic courtesy and professionalism really stood out.
I understand fast food can be hectic, but that’s no excuse for poor service and unfriendly staff. A little kindness and attention go a long way. Unfortunately, I won’t be returning to this location anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Loading...