Rocky Point Ice Cream

Mojito and Lemon Ice cream was perfect

Ice creams are definitely worth trying.

We LOVE ROCKY POINT ice cream! We
Went to the one at Lafarge Lake. It’s such a pretty park/lake! Had a great time
Walking around enjoying our ice creams!!

Great ice cream

Fantastic!

A delicious experience. Each flavor has a unique intensity; you can taste the quality of the ingredients. The pistachio is simply spectacular. Ideal for those who love good ice cream.

I came here to pickup a gift card as a birthday gift at 11am so I can avoid it being busy later. There was one other person so the store was not busy. I was told by the staff, the manager said she's busy making coffee and she's the only one that knows how to load a gift card. It will be a bit of a wait. Wow, managers like that shouldn't be hired. As a company, train your staff how to make coffee or load a gift card, you cannot just rely on one person (manager). I will be buying my gift card at other businesses who want my business. I do not recommend anyone to come here. Go to Ernest Ice cream!!

Response to Owner: Thank you for your response. I want to clarify that my frustration stemmed from the fact that, despite the store not being busy at the time of my visit, I was told I would have to wait for a manager to load a gift card. While I understand that certain tasks require trained staff, having only one person available to complete such a common transaction felt like a lack of preparedness.

As a customer, I value efficiency, and having to wait, especially when the store wasn't crowded, left me feeling disappointed with the service. I believe that cross-training staff on basic tasks like loading a gift card would greatly improve the experience for your customers.

I appreciate the hard work that goes into running a business, and I know that small businesses face many challenges. However, customer experience is key to maintaining loyalty. I hope this feedback is helpful, and I wish your business all the best moving forward.

Please note, Earnest Ice Cream is a local business too. Why is it wrong for anyone to drive 40 minutes to support a local business with fantastic customer service and ice cream?

Cheers!

This place is great. Grab some tasty ice cream and then walk around Lafarge Lake.

Atmosphere: 5

Food: 5

Service: 5

It’s the first time I was given a scoop this little. The first 2 photos are mine while the last one was screen-captured from one of the reviews. I told the girl who served it and I even said it looks like a kids scoop. She said a kids scoop is a size of a golf ball. That again is not the experience I have through all these years I’ve been getting ice cream from Rocky Point. This is disappointing. I just had a scoop last week and I swear it wasn’t like this. Got this scoop today, Sept 7 around 4:30pm.

Best ice cream I have EVER tried. Salt caramel was so yummy. So creamy like gelato. I don’t know what they do it to make it taste so good!! I’ll always come here if I’m in the area

What’s better than a scope of delicious ice cream in a sunny afternoon?

Parking: Free parking, very easy to find

Wheelchair accessibility: Wheelchair accessible

Atmosphere: 5

Food: 5

Service: 5

Nice spot to grab an ice cream!

Atmosphere: 5

Food: 5

Service: 5

Love trying their specialty flavours!
Definitely a treat on a nice sunny day.

Birthday cake a cookie dough flavours were great!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cookie Dough, Birthday Cake Ice Cream

Super rude worker on shift (June 30, 4:15 PM)

Got our order wrong and then he gave snarky remarks when asked about why we were given kids scoops instead of regular