Horrible service.. the staff is rude. wouldn't recommend this place
Atmosphere: 1
Food: 1
Service: 1
Javier Becerra
Very dirty
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Fries
spicyhotmemes 758 (spicyhotmemes758)
Slow. Very slow. Don’t come here on break. You’ll get very frustrated. Took 30 mins.
Atmosphere: 1
Food: 2
Service: 1
Himantha De Silva
Have me a cold burger. Got a fresh one once I complained.
Atmosphere: 2
Food: 4
Service: 4
Joanne Antoniak
It's Wendy's - burgers were good, fries were hot ... Unlimited drinks.
Kid-friendliness: Good for kids
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Dave’S Burger Combos
Scott Truong
Ordered the Sponge Bob frosty which came quickly, but was also so completely melted and room temperature that it was essentially a pineapple flavored milkshake. After leaving feedback the manager called me to offer a coupon for a free frosty to make it up to me, which was supposed to come via email. This was 2 weeks ago and it never came.
Terrible customer service, worse quality control. Go to a different location
Food: 1
Service: 2
Arsh Maan
Food service was absolutely fantastic. Every employee was so good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Classic Chocolate Frosty
Tarah Dee
Poutine was not worth the money. Also wasn't made properly. Cheese curds were on Top of the gravy. The little gravy there was. Also they had us park, and proceeded to bring half my order. Once home.. realized they forgot a whole meal.
Atmosphere: 3
Food: 1
Service: 3
Karen Pangli
Provided with RAW beef meat when asked for my meal fresh and got food positioning. Disgusting food practices don’t eat here
Terrible Experience at Wendy’s Coquitlam – Unacceptable Service and Hygiene Concerns
Date of Visit: September 23, 2024, around 5:33 PM
I visited the Wendy’s in Coquitlam and ordered six pieces of nuggets, specifically requesting freshly cooked ones. I clearly communicated my request to the staff at the drive-thru. However, the two girls working at the window not only lied to me but also served cold and old nuggets. When I checked and told them the nuggets weren’t fresh, they suddenly changed their story and said if I wanted fresh ones, I would have to wait 6-8 minutes. If that was the case, why didn’t they inform me right away instead of misleading me?
After I returned the nuggets, the staff threw the bag in the garbage and asked me to park and wait. I complied and parked in front of the drive-thru window. To my utter shock, I saw the same girl retrieve the dips from the garbage bag and presumably prepare to use them again. This is absolutely unhygienic and unacceptable.
This experience left me extremely disappointed with both the service and the lack of basic food safety standards. I’ve never encountered such behavior at any fast food establishment. Wendy’s Coquitlam needs to address these issues urgently, as it reflects poorly on the brand and could pose serious health risks.
Extremely dissatisfied.
Food: 1
Service: 1
Recommended dishes: Wendy’S Crispy and Spicy Chicken Nuggets
Angel Bee
Always rude always dirty and always wrong really besides tim Hortons every one in check and beyond this is the worst still along way to go to get as low as Timmies has gotten tho
Atmosphere: 1
Food: 1
Service: 1
Lindsay Burton
Hard to find a fast-food place that has salads! And good salads at that! Wendy's salads are pretty dam good!
This fast food restaurant is very busy.
Atmosphere: 2
Food: 3
Service: 4
Horrible service.. the staff is rude. wouldn't recommend this place
Atmosphere: 1
Food: 1
Service: 1
Very dirty
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Fries
Slow. Very slow. Don’t come here on break. You’ll get very frustrated. Took 30 mins.
Atmosphere: 1
Food: 2
Service: 1
Have me a cold burger. Got a fresh one once I complained.
Atmosphere: 2
Food: 4
Service: 4
It's Wendy's - burgers were good, fries were hot ... Unlimited drinks.
Kid-friendliness: Good for kids
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Dave’S Burger Combos
Ordered the Sponge Bob frosty which came quickly, but was also so completely melted and room temperature that it was essentially a pineapple flavored milkshake. After leaving feedback the manager called me to offer a coupon for a free frosty to make it up to me, which was supposed to come via email. This was 2 weeks ago and it never came.
Terrible customer service, worse quality control. Go to a different location
Food: 1
Service: 2
Food service was absolutely fantastic. Every employee was so good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Classic Chocolate Frosty
Poutine was not worth the money. Also wasn't made properly. Cheese curds were on Top of the gravy. The little gravy there was.
Also they had us park, and proceeded to bring half my order. Once home.. realized they forgot a whole meal.
Atmosphere: 3
Food: 1
Service: 3
Provided with RAW beef meat when asked for my meal fresh and got food positioning. Disgusting food practices don’t eat here
Restaurantji Recommends
Accessible location with a lot of parking spaces.
Atmosphere: 5
Food: 5
Service: 5
$2 for gravy and it was not even a quarter full.
Terrible Experience at Wendy’s Coquitlam – Unacceptable Service and Hygiene Concerns
Date of Visit: September 23, 2024, around 5:33 PM
I visited the Wendy’s in Coquitlam and ordered six pieces of nuggets, specifically requesting freshly cooked ones. I clearly communicated my request to the staff at the drive-thru. However, the two girls working at the window not only lied to me but also served cold and old nuggets. When I checked and told them the nuggets weren’t fresh, they suddenly changed their story and said if I wanted fresh ones, I would have to wait 6-8 minutes. If that was the case, why didn’t they inform me right away instead of misleading me?
After I returned the nuggets, the staff threw the bag in the garbage and asked me to park and wait. I complied and parked in front of the drive-thru window. To my utter shock, I saw the same girl retrieve the dips from the garbage bag and presumably prepare to use them again. This is absolutely unhygienic and unacceptable.
This experience left me extremely disappointed with both the service and the lack of basic food safety standards. I’ve never encountered such behavior at any fast food establishment. Wendy’s Coquitlam needs to address these issues urgently, as it reflects poorly on the brand and could pose serious health risks.
Extremely dissatisfied.
Food: 1
Service: 1
Recommended dishes: Wendy’S Crispy and Spicy Chicken Nuggets
Always rude always dirty and always wrong really besides tim Hortons every one in check and beyond this is the worst still along way to go to get as low as Timmies has gotten tho
Atmosphere: 1
Food: 1
Service: 1
Hard to find a fast-food place that has salads! And good salads at that! Wendy's salads are pretty dam good!
Atmosphere: 3
Food: 4
Service: 2
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