McDonald's
1799 Cliffe Ave, Courtenay
(250) 338-5461
Recent Reviews
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Buy canadain go to aw
Atmosphere: 3
Food: 1
Service: 3
Employees are not helping to DoorDash and skip delivery boys we all waiting 15 to 20 minutes every time and she was using phone but not come to ask over order
Atmosphere: 1
Food: 1
Service: 1
Friendly staff and efficient service.
The place is very clean too 👍🏼
Hey management, give more training to your staff and tell them to work according to the customer not according to their own mind. Thank god, I checked the food before eating it. I asked them clearly to not put egg in the wrap and I am allergic from egg as well. That thing happened with me second time and when I went to the drive thru again and the guy was so rude he ignored me and start taking order of another customer. The girl took order correctly and she was so polite and professional while she was talking with me. Her name is arshpreet, I really appreciate you girl keep the work up.
Atmosphere: 1
Food: 1
Service: 1
Usually a good, consistent location. However missing both buns is pretty wild.
Atmosphere: 3
Food: 4
Service: 5
Went thru the drive thru at 10pm. We bought a burger meal and 2 small fries. We did not want ketchup, instead we wanted 4 mayo pkgs. They charged us extra for them. We then drive to the next window while we waited for our order, which was ok. I never mind waiting for fresh fries. The person came and gave us our order. They turned to leave and we asked if our mayo was in the bag, they said, no and got it. They then try to give us 3 mayo and 1 ketchup. Before I took it, I said no ketchup. They then took the ketchup out of there hand and handed me 3 mayo and walked away.
Then as we are eating the fries in the car on our way home, the fries are not cooked all the way. They are hot, but not crispy. And they are mixed with old cold soggy fries.
So disappointed in. Won't be going here ever again.
Food: 1
Service: 3
Horrible, mess up everytime. Check your bags!!! Missed a medium fries - yet again- and no sauce for nuggets. All the fries in one bag was poured in the bag rather than it nicely in the holders. Had to go inside and spoke to two people with broken English , so frustrating, take some pride in your work people I know it’s only fast food but a little effort and care will make all the difference. And to the management crew, hire better workers that can actually speak English
Atmosphere: 1
Food: 1
Service: 1
My burger came without the bottom bun, which was really disappointing. I hope the restaurant double-checks orders more carefully next time.!
Fast drive thru service. Fresh food.
Atmosphere: 5
Food: 5
Service: 5
They mess up your order every time. And if you have everything in your bag, check it. Because they’ll still mess it up. Ordered a cheeseburger, no cheese. Ordered a cinnamon bun, no icing. Ordered a sprite, got fizzy water… 4 times. Bro all their machines were out.
Employees are just kids and it’s not their responsibility to manage a main fast food chain.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Mc Donald... so yummy...
I really loved the food is serving,and also my daughter's favorite
Atmosphere: 5
Food: 5
Service: 5
Took forever to place order then got it wrong finally returned with order only to be wrong again.
Atmosphere: 2
Food: 2
Service: 1
Overall McDonald’s food quality has deteriorated, it used to be my Breakfast go to place but I am glad that I am exploring other better and healthier options around.
Atmosphere: 2
Food: 1
Service: 4
Front staff not good
Atmosphere: 1
Food: 5
Service: 1
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