Bring a group of residents to there, friendly staff helped out while was parking my company bus. The food was ? great. The owner gave us a good ? deal. thanks again. Will come back again ?!Parking: Is a bug bus, crown a bit close by Superstore. Better find further parking lot,coz construction around building apartments.
Atmosphere: 5
Food: 5
Service: 5
Sandra Wilson
We always go there, cause it is a great atmosphere and a big menu that we always find something we like.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Cicchine
My daughter and I came for dinner on Saturday, February 24th, approximately 6:30pm. We were seated promptly, but not given menus. The server assigned to our table walked by and I had to ask her for menus, and also for cutlery. She returned with cutlery, but no napkins. The meals we selected came promptly. The server never came back and asked how our meals were, if she could get anything else for us, and her manner was such that she really didn't care whether we were there or not! It was not a pleasant dining experience for us, and we will not return again. Management needs to review with their servers how to make their dining patrons feel welcome, and provide customer service that is worth the price reflected on the menu.
Atmosphere: 2
Food: 3
Service: 1
Renee Wentzell
Service was fine. We were sat right away and she took our order within 5 mins. The booths are horrible to sit at as the backs are straight up and down. Not very comfortable at all.The burger was mediocre but the cheesy grilled cheese wasn’t very good or cheesy. They usually grill cheese on the outside of the sandwich which was not done. They were out of sourdough so I got white instead which was fine. The Cajun dip has changed and isn’t as good as the old c-dip. ?Won’t be coming back to this location.
Atmosphere: 3
Food: 1
Service: 3
Dave Ferrer
Big breakfast, yummy with exceptional customer
Atmosphere: 4
Food: 4
Service: 4
Deanna Munro
We were seated for 45 minutes and did not receive anything to drink, not even water, or food and everyone after us had been served. will never come here again.
Atmosphere: 1
Food: 1
Service: 1
Lee Luker
Great staff and lots of delicious meal choices.Thank you for accommodating us the other evening when we came in close to the end of the day. It was a special occasion for our group and your generosity with your time was very much appreciated.
Atmosphere: 5
Food: 5
Service: 5
Philip Sutton
Was served raw liver asked the server to take it away and that I did not want the meal remade. The servers did not return to the table after this until they brought us the bill with $10 off my meal. We said no the entire meal should be removed. They claimed to see the manager and then said he wasn't on site. Confusing, time consuming, and horrible. The liver meal was removed but not without serious anxt. If the health department sees this please inspect Ricky's in Courtenay for everyone's safety. Will not go again and can not recommend in any way.
Atmosphere: 1
Food: 1
Service: 1
Brynn Heslop
Just had the WORST experience at this location while visiting my family. My dad ordered the liver and onions and a side caesar salad. My dad had already had one bite and then realized that the meat was completely RAW like the entirety was RED and BLOODY. We called over our server to which they took the dish and my dad expressed he did not want another one brought out as he felt sick. My other family members ate their food while all my dad had was a poor looking caesar salad. After this, no server came by our table until the bill was brought out. On the bill they had DISCOUNTED the RAW liver they had fed to my dad. When i expressed to the server that it was absolutely unacceptable and then on top of that to charge him for the small salad he was left to eat. The server left and brought the bill back, the liver and onions had been removed but the salad was still reflected. I then said that they had made no effort to make this experience any better and that the least they could do was not charge us for the caesar salad. and then he left again. Next, a lady came to our table who I imagine was the Assistant Manager, she said that they had removed the liver and onions (only after we had refused to pay it) and that he ate the salad so there was no way they were removing that. She was incredibly rude, so I asked to speak with the Manager / Owner (Gary). She expressed that he was busy to which we said fine, we will wait. Immediately after she changed her story to that he was in the hospital. I then said we will pay the bill but we want his contact information along with corporate. She stood there for a moment, said she couldn’t find it then disappeared. A couple mins later and our server appeared with the bill with both items removed. We paid the bill. I went up to the lady and asked her for the contact information to which she rolled her eyes and walked away from me. Our server then came out and provided us with Gary’s contact. I am absolutely disgusted, to bed fed RAW meat and then to be met with attitude and no remorse for how sick that can make someone, no apology or evening trying to make the situation better. We in no way wanted our entire bill comped because of this but we wanted them to do the right thing which did not happen. We will never be returning, we suggest everyone steer clear of this location and have reached out to corporate.
Atmosphere: 1
Food: 1
Service: 1
Weasel 65
Decided to try Ricky's today before grocery shopping at Super Store, second time, first time I said "never again" but decided it had been years and maybe things had changed. Place was busy which is fine but we were quickly seated and our water brought. Placed our order and then...waited and waited and waited. Now the place was busy, so I could understand that, however, when a table came in 5 minutes after us (table of 2 as were we) and received their food well ahead of us and then another table of 2 came in easily 20 minutes after us and still received their food before us, well someone dropped the ball. We ordered two sandwiches, nothing hard to make. On top of that we were brought the wrong soup which calling "warm" would be generous. When we finally received our order (I wanted to leave and go to McDonald's) I stated "that took long enough" and received a meek "sorry" and never saw the server again, and the look of disappointment when I didn't leave a tip...really? Never ever again will I waste money at this place, the sandwiches were "ok" but nothing to brag about, basically a flattened piece of chicken on a bun with lettuce. Do yourself a favour, spend your hard earned cash at Plates or Butcher's Block, far superior food.
There's no point in keeping this place open, they are out of almost every single item on the menu. The food tastes disappointing and there's limited items on menu, I did not enjoy my time here. No wonder no one comes here. I'm very disappointed. There was a used tampon on the ground, bloody tissue and hair in the sink, there's also exposed nails in the booths. For your sake don't come here.
Atmosphere: 1
Service: 1
Flame 2580
I witnessed food hit the ground and put right back on its plate then they served it right to the customers and the chicken i ordered was raw and the fries were cold still never eating here
Atmosphere: 2
Food: 1
Service: 1
Adam & Jessie Cruickshank
Ricky's hosted a breakfast buffet for us as a work party yesterday (50+ppl). It was a great setup, they had a really good variety and spread of food; and it was ready to go the second we walked in to start the event. Food and drink refills kept coming and the staff were very polite. I didn't expect any table service with how we planned the event, but staff came by for drink top ups often. Thanks again!
Atmosphere: 4
Food: 5
Service: 5
Carmen .g
I like going to Ricky’s because I only eat egg whites and they’ve always accommodated that for me. Today (November 6th @ 11:50am) when I placed an order the guy cancelled it on me and said “we don’t have egg whites.” I said that they’ve made this dish for me before, and he said “well I don’t know what they used.” Sir…. You know you can crack an egg and separate it right? He cancelled my order and told me they don’t “carry egg whites.” If you did it before, why can’t you do it now? I won’t be returning to Ricky’s. Also, I’m almost positive they use liquid carton eggs to make their omelettes.
Food: 1
Service: 1
victoria bessey
Went in with my son tonight to have dinner and the waiter kept approaching our table even after we had ordered to ask very inappropriate questions . Starting with asking if I take care of him on my own ? Asked about my son s father ? Did I have a husband and where was he ect . Made me feel very uncomfortable. My 6 year old picked up on the vibe and asked him to stop talking to me . When he attempted to approach the table again I asked for the bill and we left . Needless to say we will not be returning .
Bring a group of residents to there, friendly staff helped out while was parking my company bus. The food was ? great. The owner gave us a good ? deal. thanks again. Will come back again ?!Parking: Is a bug bus, crown a bit close by Superstore. Better find further parking lot,coz construction around building apartments.
Atmosphere: 5
Food: 5
Service: 5
We always go there, cause it is a great atmosphere and a big menu that we always find something we like.
Atmosphere: 5
Food: 5
Service: 5
My daughter and I came for dinner on Saturday, February 24th, approximately 6:30pm. We were seated promptly, but not given menus. The server assigned to our table walked by and I had to ask her for menus, and also for cutlery. She returned with cutlery, but no napkins. The meals we selected came promptly. The server never came back and asked how our meals were, if she could get anything else for us, and her manner was such that she really didn't care whether we were there or not! It was not a pleasant dining experience for us, and we will not return again. Management needs to review with their servers how to make their dining patrons feel welcome, and provide customer service that is worth the price reflected on the menu.
Atmosphere: 2
Food: 3
Service: 1
Service was fine. We were sat right away and she took our order within 5 mins. The booths are horrible to sit at as the backs are straight up and down. Not very comfortable at all.The burger was mediocre but the cheesy grilled cheese wasn’t very good or cheesy. They usually grill cheese on the outside of the sandwich which was not done. They were out of sourdough so I got white instead which was fine. The Cajun dip has changed and isn’t as good as the old c-dip. ?Won’t be coming back to this location.
Atmosphere: 3
Food: 1
Service: 3
Big breakfast, yummy with exceptional customer
Atmosphere: 4
Food: 4
Service: 4
We were seated for 45 minutes and did not receive anything to drink, not even water, or food and everyone after us had been served. will never come here again.
Atmosphere: 1
Food: 1
Service: 1
Great staff and lots of delicious meal choices.Thank you for accommodating us the other evening when we came in close to the end of the day. It was a special occasion for our group and your generosity with your time was very much appreciated.
Atmosphere: 5
Food: 5
Service: 5
Was served raw liver asked the server to take it away and that I did not want the meal remade. The servers did not return to the table after this until they brought us the bill with $10 off my meal. We said no the entire meal should be removed. They claimed to see the manager and then said he wasn't on site. Confusing, time consuming, and horrible. The liver meal was removed but not without serious anxt. If the health department sees this please inspect Ricky's in Courtenay for everyone's safety. Will not go again and can not recommend in any way.
Atmosphere: 1
Food: 1
Service: 1
Just had the WORST experience at this location while visiting my family. My dad ordered the liver and onions and a side caesar salad. My dad had already had one bite and then realized that the meat was completely RAW like the entirety was RED and BLOODY. We called over our server to which they took the dish and my dad expressed he did not want another one brought out as he felt sick. My other family members ate their food while all my dad had was a poor looking caesar salad. After this, no server came by our table until the bill was brought out. On the bill they had DISCOUNTED the RAW liver they had fed to my dad. When i expressed to the server that it was absolutely unacceptable and then on top of that to charge him for the small salad he was left to eat. The server left and brought the bill back, the liver and onions had been removed but the salad was still reflected. I then said that they had made no effort to make this experience any better and that the least they could do was not charge us for the caesar salad. and then he left again. Next, a lady came to our table who I imagine was the Assistant Manager, she said that they had removed the liver and onions (only after we had refused to pay it) and that he ate the salad so there was no way they were removing that. She was incredibly rude, so I asked to speak with the Manager / Owner (Gary). She expressed that he was busy to which we said fine, we will wait. Immediately after she changed her story to that he was in the hospital. I then said we will pay the bill but we want his contact information along with corporate. She stood there for a moment, said she couldn’t find it then disappeared. A couple mins later and our server appeared with the bill with both items removed. We paid the bill. I went up to the lady and asked her for the contact information to which she rolled her eyes and walked away from me. Our server then came out and provided us with Gary’s contact. I am absolutely disgusted, to bed fed RAW meat and then to be met with attitude and no remorse for how sick that can make someone, no apology or evening trying to make the situation better. We in no way wanted our entire bill comped because of this but we wanted them to do the right thing which did not happen. We will never be returning, we suggest everyone steer clear of this location and have reached out to corporate.
Atmosphere: 1
Food: 1
Service: 1
Decided to try Ricky's today before grocery shopping at Super Store, second time, first time I said "never again" but decided it had been years and maybe things had changed. Place was busy which is fine but we were quickly seated and our water brought. Placed our order and then...waited and waited and waited. Now the place was busy, so I could understand that, however, when a table came in 5 minutes after us (table of 2 as were we) and received their food well ahead of us and then another table of 2 came in easily 20 minutes after us and still received their food before us, well someone dropped the ball. We ordered two sandwiches, nothing hard to make. On top of that we were brought the wrong soup which calling "warm" would be generous. When we finally received our order (I wanted to leave and go to McDonald's) I stated "that took long enough" and received a meek "sorry" and never saw the server again, and the look of disappointment when I didn't leave a tip...really? Never ever again will I waste money at this place, the sandwiches were "ok" but nothing to brag about, basically a flattened piece of chicken on a bun with lettuce. Do yourself a favour, spend your hard earned cash at Plates or Butcher's Block, far superior food.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
There's no point in keeping this place open, they are out of almost every single item on the menu. The food tastes disappointing and there's limited items on menu, I did not enjoy my time here. No wonder no one comes here. I'm very disappointed. There was a used tampon on the ground, bloody tissue and hair in the sink, there's also exposed nails in the booths. For your sake don't come here.
Atmosphere: 1
Service: 1
I witnessed food hit the ground and put right back on its plate then they served it right to the customers and the chicken i ordered was raw and the fries were cold still never eating here
Atmosphere: 2
Food: 1
Service: 1
Ricky's hosted a breakfast buffet for us as a work party yesterday (50+ppl). It was a great setup, they had a really good variety and spread of food; and it was ready to go the second we walked in to start the event. Food and drink refills kept coming and the staff were very polite. I didn't expect any table service with how we planned the event, but staff came by for drink top ups often. Thanks again!
Atmosphere: 4
Food: 5
Service: 5
I like going to Ricky’s because I only eat egg whites and they’ve always accommodated that for me. Today (November 6th @ 11:50am) when I placed an order the guy cancelled it on me and said “we don’t have egg whites.” I said that they’ve made this dish for me before, and he said “well I don’t know what they used.” Sir…. You know you can crack an egg and separate it right? He cancelled my order and told me they don’t “carry egg whites.” If you did it before, why can’t you do it now? I won’t be returning to Ricky’s. Also, I’m almost positive they use liquid carton eggs to make their omelettes.
Food: 1
Service: 1
Went in with my son tonight to have dinner and the waiter kept approaching our table even after we had ordered to ask very inappropriate questions . Starting with asking if I take care of him on my own ? Asked about my son s father ? Did I have a husband and where was he ect . Made me feel very uncomfortable. My 6 year old picked up on the vibe and asked him to stop talking to me . When he attempted to approach the table again I asked for the bill and we left . Needless to say we will not be returning .
Atmosphere: 1
Service: 1