Tim Hortons
394 Lerwick Rd, Courtenay
(250) 871-5039
Recent Reviews
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All the workers were talking when I got there, waited 30 mins in a line of 3 and they didn't serve on of us.
Terrible experience. Drive thru is a nightmare.
Atmosphere: 1
Food: 1
Service: 1
It was great
Atmosphere: 5
Food: 5
Service: 5
Absolutely perfect service especially from my man Anmol 🔥
Atmosphere: 5
Food: 5
Service: 5
Great customer service everytime.
Atmosphere: 5
Food: 5
Service: 5
I love Tim Hortons
Atmosphere: 5
Food: 5
Service: 5
This place slays !!
Atmosphere: 5
Food: 5
Service: 5
Always a great experience. Staff is friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
The customer service was extremely bad and rude. The person at the front desk did not know how to speak to customers. I ordered one item, but they gave me something completely different. When I told them about the mistake, they still charged me extra for the item I never wanted. Very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Really disappointed. I ordered a large pumpkin spice latte and it was barely warm. I ordered a boston cream donut and requested it in a box so the chocolate didn't stick to the paper. When I got to the window my donut was in a bag so I had to ask them to fix it. When I got home and ate my donut, there was NO cream. Just a plain donut with chocolate on top. Tried calling but the phone just rang and rang.
Food: 1
Service: 2
Restaurantji Recommends
The staff at this location are amazing. They have done a great job making tasty sandwiches.
Atmosphere: 5
Food: 5
Service: 5
We've been visiting this Tim Hortons location daily over the past week while in town for a work trip, and it has been an excellent experience. The store is spotless, including the washrooms, which shows the care they put into maintaining a clean environment.
The employees are extremely friendly and welcoming. We've had the pleasure of being served by an amazing team Aman, Shrey, Happy, and Sukh. They were consistently fast with taking and preparing our orders, greeted us with a smile every day, and even checked in with us during quieter times to make sure we were enjoying our meals and had everything we needed.
It's rare to find a team that combines efficiency with genuine hospitality, but this group truly made our visits enjoyable. Thank you for making our week in town feel a little brighter!
Atmosphere: 5
Food: 5
Service: 5
Lovely tims
The aman girl and parmod guy are amazing
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons is always great—fresh coffee, tasty food, and friendly service. A perfect spot for a quick, reliable treat
Atmosphere: 5
Food: 5
Service: 5
I had a truly excellent experience at Tim Hortons. The service was fast, friendly, and efficient. moreover, the staff were very nice and professional, they always give down to earth service. today, i walked in with my family, i was greeted with a smile and served with care. I really appreciate that and give them 5 stars. The team always maintain clean and well organized environment even in the peak times and hours. I appreciate the respectful attitude of the employees. I love to come back again and again. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
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