TERRIBLE!! No one wants to go there and you can tell no one wants to work there either. Went through the drive-thru. The person speaking was short and rude, no smile, didn't even call back my order. No idea if she even heard what I ordered. English was definitely not her first language. Just shoved the machine out and told me what i owed. In a minute she thrust the bags of food out the window toward me. No idea what I paid for or if it was even my order. It was COLD. It was WRONG. No receipt either to even get my money back. What a gross and disgusting experience. DONT GO THERE
Food: 1
Service: 1
Jay FiveW
Great Frostys🥶😛
Atmosphere: 5
Food: 5
Service: 5
M de Haas
Typical Wendy's. Got to love the $0.99 frosty deal for the kids. It needs a good deep clean in the dining area.
If I could give a zero-star review, I would. The line of seemingly frustrated customers should have been the the que to walk right back out the door. First, the employees were laughing and hanging out behind the counter just out of view. It took far longer than it should have to simply place the order. While ordering the woman was distracted by another coworker. When our food FINALLY came out, the order was wrong. The women then tried to tell us we ordered a Completely different meal we absolutely did not. She tried to say our 17 year old ordered it. We were Right there. They did not and it wasn't something they even eat. To top it off, the food was Nasty. 3 meals over 50$ spent and most of it went to the garbage. Save your time and money Do Not eat here.
Custom Charger
Always fresh almost always right and if its wrong they right away make it right. The service is amazing
Food: 5
Service: 5
Wes Kirk
Ordered ten strips, found out down the highway, when it was too late to turn back, that they gave me three.
Miracle Emery
Dill pickles on my chicken sandwich, it's nice if you let people know when you're making menu changes as you could have killed me due to an allergy. You were the last fast food place in this town to serve decent food.
Food: 1
Mike
How can you serve expired frosty, believe me the Courtenay Wendy's can. Take your kids out for a treat and get garbage served up. I'll just bring it back and have you eat this filth.
I was ordering on the drive true, and the girls that was on was very rude, could speak or understand me and she have a very bad attitude towards me because I didn't understand her, so I just letf with out ordering my food. I don't understand your restaurant is supposed to be canadian own and operated but no one that work there speak English or understand when we are talking to them .
Jacob Cronk
Lobby is clean and spacious. I love the burgers. Employees are professional despite mistakes and language barriers. I'm yet to have a bad experience.
Barry
Clean bathroom and food was hot
Robert Foresman
Never had a dryer burger in my life, maybe a 16th of an oz of mayo, meat dryed out, bacon dryed out, haven't had Wendy's for awhile & definitely WILL NOT ORDER AGAIN
TERRIBLE!!
No one wants to go there and you can tell no one wants to work there either.
Went through the drive-thru. The person speaking was short and rude, no smile, didn't even call back my order. No idea if she even heard what I ordered. English was definitely not her first language. Just shoved the machine out and told me what i owed. In a minute she thrust the bags of food out the window toward me. No idea what I paid for or if it was even my order.
It was COLD. It was WRONG. No receipt either to even get my money back.
What a gross and disgusting experience.
DONT GO THERE
Food: 1
Service: 1
Great Frostys🥶😛
Atmosphere: 5
Food: 5
Service: 5
Typical Wendy's. Got to love the $0.99 frosty deal for the kids. It needs a good deep clean in the dining area.
Atmosphere: 4
Food: 4
Service: 3
Quality food, peaceful atmosphere, friendly staff :)
Atmosphere: 5
Food: 5
Service: 5
If I could give a zero-star review, I would.
The line of seemingly frustrated customers should have been the the que to walk right back out the door.
First, the employees were laughing and hanging out behind the counter just out of view. It took far longer than it should have to simply place the order.
While ordering the woman was distracted by another coworker.
When our food FINALLY came out, the order was wrong. The women then tried to tell us we ordered a Completely different meal we absolutely did not. She tried to say our 17 year old ordered it. We were Right there. They did not and it wasn't something they even eat. To top it off, the food was Nasty.
3 meals over 50$ spent and most of it went to the garbage.
Save your time and money
Do Not eat here.
Always fresh almost always right and if its wrong they right away make it right. The service is amazing
Food: 5
Service: 5
Ordered ten strips, found out down the highway, when it was too late to turn back, that they gave me three.
Dill pickles on my chicken sandwich, it's nice if you let people know when you're making menu changes as you could have killed me due to an allergy. You were the last fast food place in this town to serve decent food.
Food: 1
How can you serve expired frosty, believe me the Courtenay Wendy's can. Take your kids out for a treat and get garbage served up. I'll just bring it back and have you eat this filth.
Hot fresh food. Clean building.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Really like the new grilled cheese cheese burger
I was ordering on the drive true, and the girls that was on was very rude, could speak or understand me and she have a very bad attitude towards me because I didn't understand her, so I just letf with out ordering my food. I don't understand your restaurant is supposed to be canadian own and operated but no one that work there speak English or understand when we are talking to them .
Lobby is clean and spacious. I love the burgers. Employees are professional despite mistakes and language barriers. I'm yet to have a bad experience.
Clean bathroom and food was hot
Never had a dryer burger in my life, maybe a 16th of an oz of mayo, meat dryed out, bacon dryed out, haven't had Wendy's for awhile & definitely WILL NOT ORDER AGAIN
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