We ordered Chili, and when we got home, we discovered that it was heavily watered down slop, no crackers & no spoon. Compared to the Port Coquitlam Wendys chili which is thick with a hint of spice & crackers and a spoon. What's going on? We won't be back to the Courtnay Wendy's.
Atmosphere: 1
Food: 1
Service: 3
richard milne
Tried to order a burger and was told they were out of buns. I don't know how do you run out of buns in a store but that tells me it's terribly mismanaged. Definitely not eating here ever lol
Darryl Grossauer
Once upon a time, I gave this location a 5 star review cause the food was fresh, the service friendly, and the restaurant was clean.
Fast forward 6 years, and I'm giving it a 1 cause everything has changed.
The last 3 visits I've been served lukewarm meat that's way overcooked and has obviously been on a warming plate for quite some time.
Today, it took 5 minutes of standing at the front calling for help before anyone realized I was there and, when my food arrived, the fries were cold, they were out of most of the options for beverages, and only offered a small drink with my combo. And to make things worse, they were out of hot sauce, they forgot my extra pickles, and the ketchup dispensers were empty.
The staff wasn't so much rude as just unfriendly. They seemed to not know what warmth and customer service looks like and I certainly felt far from welcomed in their space as they chattered away in the kitchen in Hindu.
I'm all for giving a place second chances but this is three terrible visits in a row and I won't be coming back.
Atmosphere: 1
Food: 1
Service: 1
Shaya Rose Joseph
Very sticky floor my feet were almost coming out of my shoes and my bacon in my burger was very old and hard. The fries were good tho..
Atmosphere: 1
Food: 2
Service: 2
Ricky 913
The kids get Wendy's when I treat myself to Saigon. The food here is pretty good. I really like the many drink options they have at the soda pop fountain. People are friendly and helpful.
Opened my drink to find a fly, ordered a bacon poutine and got no bacon despite the 20 minute wait (usually its ready by the time i get to the window) Asked for a straw, and the worked clarified yes when i asked if there was a straw in the bag, but no straw. wasnt busy either.
Atmosphere: 2
Food: 1
Service: 1
braigetori
Nice lady
Atmosphere: 5
Food: 5
Service: 5
Chuck Norris
Disgusting over priced trash. Kitchen is nasty. They were using their coffee machine to prop open their broken drive thru window. Would not recommend and will not be going back
Atmosphere: 1
Food: 1
Service: 1
Cam Mac
Standard experience, they didn't add hashbrowns to my wrap and gave me a bacon wrap instead of sausage. Service took about 10 mins indoors for two meals. The male bathroom doesn't have an infant change table.
Usually quick and proper orders! Always ask for a free smile when they ask if that's all!
Food: 4
Service: 4
BENSON DANIEL
Good experience
Atmosphere: 5
Food: 5
Service: 5
Virginia Mcgregor
The fries tasted andsmelt like like they were fried in rancid oil! Thru them out right away
Liv Kress
They didn’t have chilli for my chilli cheese fries?
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chili Cheese Fries, Cheese Baked Potato
nigel thomson
Not liking the other bad reviews I am reading... They can do better. Food is ok. Hopefully they start getting some 4-5 star reviews. Some staff do a better job than others in my experience.
We ordered Chili, and when we got home, we discovered that it was heavily watered down slop, no crackers & no spoon.
Compared to the Port Coquitlam Wendys chili which is thick with a hint of spice & crackers and a spoon.
What's going on? We won't be back to the Courtnay Wendy's.
Atmosphere: 1
Food: 1
Service: 3
Tried to order a burger and was told they were out of buns. I don't know how do you run out of buns in a store but that tells me it's terribly mismanaged. Definitely not eating here ever lol
Once upon a time, I gave this location a 5 star review cause the food was fresh, the service friendly, and the restaurant was clean.
Fast forward 6 years, and I'm giving it a 1 cause everything has changed.
The last 3 visits I've been served lukewarm meat that's way overcooked and has obviously been on a warming plate for quite some time.
Today, it took 5 minutes of standing at the front calling for help before anyone realized I was there and, when my food arrived, the fries were cold, they were out of most of the options for beverages, and only offered a small drink with my combo. And to make things worse, they were out of hot sauce, they forgot my extra pickles, and the ketchup dispensers were empty.
The staff wasn't so much rude as just unfriendly. They seemed to not know what warmth and customer service looks like and I certainly felt far from welcomed in their space as they chattered away in the kitchen in Hindu.
I'm all for giving a place second chances but this is three terrible visits in a row and I won't be coming back.
Atmosphere: 1
Food: 1
Service: 1
Very sticky floor my feet were almost coming out of my shoes and my bacon in my burger was very old and hard. The fries were good tho..
Atmosphere: 1
Food: 2
Service: 2
The kids get Wendy's when I treat myself to Saigon. The food here is pretty good. I really like the many drink options they have at the soda pop fountain. People are friendly and helpful.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: French Fries, Classic Chocolate Frosty, Burger, Dave's Combo, Baconator
Opened my drink to find a fly, ordered a bacon poutine and got no bacon despite the 20 minute wait (usually its ready by the time i get to the window) Asked for a straw, and the worked clarified yes when i asked if there was a straw in the bag, but no straw. wasnt busy either.
Atmosphere: 2
Food: 1
Service: 1
Nice lady
Atmosphere: 5
Food: 5
Service: 5
Disgusting over priced trash. Kitchen is nasty. They were using their coffee machine to prop open their broken drive thru window. Would not recommend and will not be going back
Atmosphere: 1
Food: 1
Service: 1
Standard experience, they didn't add hashbrowns to my wrap and gave me a bacon wrap instead of sausage. Service took about 10 mins indoors for two meals. The male bathroom doesn't have an infant change table.
Atmosphere: 3
Food: 3
Service: 1
Every thing good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Usually quick and proper orders! Always ask for a free smile when they ask if that's all!
Food: 4
Service: 4
Good experience
Atmosphere: 5
Food: 5
Service: 5
The fries tasted andsmelt like like they were fried in rancid oil! Thru them out right away
They didn’t have chilli for my chilli cheese fries?
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chili Cheese Fries, Cheese Baked Potato
Not liking the other bad reviews I am reading... They can do better. Food is ok. Hopefully they start getting some 4-5 star reviews. Some staff do a better job than others in my experience.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burger
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