MR MIKES SteakhouseCasual

I recently visited this restaurant and was served by a waitress who seemed somewhat reserved and direct in her communication style. While the service was efficient and my order was correct, the interaction felt a bit dry and lacked the warmth or friendliness I usually expect.

I appreciate that she was attentive and got everything to the table promptly, but a bit more engagement or hospitality would really improve the overall experience. I hope the staff can work on making guests feel more welcomed in the future.

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: Steak Special

Awesome food & service!

Atmosphere: 4

Food: 5

Service: 5

Great Food and Staff.

Atmosphere: 5

Food: 5

Service: 5

We went to MR MIKES Steakhouse Casual for dinner tonight with our 6-month-old daughter. The food was absolutely delicious, and we had such a lovely time. But what made the evening truly unforgettable was when we asked for the bill, the server told us that someone had already paid for it. We were completely surprised and deeply touched by this unexpected act of kindness. It made our night so special and emotional. Thank you to whoever did this, your gesture truly warmed our hearts. ❤️

Atmosphere: 5

Food: 5

Service: 5

We found the food to be very good. The chicken bites were amazing. The pasta just ok. But the Lodge burger was very good. Sever Gabby was very friendly with great service.

absolutely horrible service, will never come back

Atmosphere: 2

Food: 4

Service: 1

Great place for a meal, service was good,very busy!

Atmosphere: 4

Food: 4

Service: 5

Food was awesome like always.

Atmosphere: 5

Food: 5

Service: 5

Steaks exceeded our expectations. The vibe was very casual, but nice. The host laughed when we said we have a reservation, so I guess making one wasn't really necessary 😂

Love Cranbrook and Kimberley

Atmosphere: 5

Food: 5

Service: 5

Elected for Mr mikes instead of another chain restaurant on the street. Happy we did. The place was pretty full, but we were greeted and sat quickly. Clean booth and while busy, it was too loud. Our serve, Gabby, was friendly and very attentive. Answered all our questions and shared a couple of laughs. Drink refills arrived without having to ask… Food arrived hot and seemingly fresh. Everything was very good… we weren’t sure what to expect, but were pleasantly surprised. Would return to this establishment again

Atmosphere: 5

Food: 5

Service: 5

After a long day of driving, my wife, kids, and I stopped in at Mr. Mike’s in Cranbrook—and we’re so glad we did. Nara was our server, and she absolutely knocked it out of the park. She was friendly, attentive, and made us feel genuinely cared for from the moment we sat down.

Even with our tired kids and road-weary moods, she kept things light and made sure everything was perfect. Drinks stayed full, food came out just right, and she went above and beyond to make our dinner feel like a well-earned break.

If her management is reading this—Nara is a standout and a real asset to your team. We’ll definitely be back next time we’re passing through Cranbrook!

Atmosphere: 5

Food: 5

Service: 5

We just drove from Edmonton to Cranbrook with a 4 and 6 year old and were very happy to finally sit down to a late dinner, almost past the kids bedtimes. In short, the service we received from Nara was the best we could have possibly received that we felt we had to leave a review. She welcomed us, recommended food and drinks that served us all, extremely knowledgeable about the menu and area, she was prompt and very friendly. I don't think our family had an experience so perfectly executed in our dining history, thank you Nara! Thank you Mr. Mikes Cranbrook - we will be back and will recommend you to all our family and friends

Atmosphere: 5

Food: 5

Service: 5

Really good food and the service was good but really slow.

Atmosphere: 5

Food: 5

Service: 3

This review is based on a single visit to this particular restaurant and chain.

The staff is outstanding. They're friendly and extremely efficient. They attend to their customers closely and appear to have a team service approach.

The atmosphere is casual which is appealing. It's lively enough but not loud. Conversations take place amongst parties easily. It's enjoyable and relaxing.

The food is good. It's well prepared and served quickly. The portions were satisfying I wish I had other opportunities to try other menu items.

There is plenty of free parking at this location. There's a small lot in the front of the restaurant, a larger lot at the back.

Atmosphere: 5

Food: 4

Service: 5