Tim Hortons

300 Helen St, Creston
(250) 402-0062

Recent Reviews

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Candace Stewart

Please park people, in drive thru for 15 mins just to be handed a cold coffee.

Kymberlee Nadon

My sick husband ordered soup, not only did the person who drove him home from the hospital have to tell the drive thru guy 7 times what he wanted, and then couldnt even make sure everything was in the bag, no spoon, no napkins, no butter for the bun, and no knife. Getting super disappointed with all the businesses in this town. Ive come to expect great service and have jad nothing but let downs or poor service from this establishment. I also find it funny that imstead of just improving they tell everyone with complaints to talk to the care team...how about just do better.

Food: 1

Service: 1

IAM Kelly ERIN MONTGOMERY

Fresh coffee ☕ good food and drink

Atmosphere: 5

Food: 5

Service: 5

Mohit Goyat

Staff is good but the Manager I don’t know who is she , she don’t know how to talk with customers, first they give me wrong food and when I ask that this is not mine they changed it again give wrong food manager talked rudely with us .

Atmosphere: 2

Food: 3

Service: 1

Derrick Zabotel

Coffee yummy tasty red eye...

Atmosphere: 5

Food: 5

Service: 5

Ed Stent

The great Canadian coffee stop

Food: 4

Service: 3

Michel Petit

Great location very fresh coffee

Atmosphere: 5

Food: 5

Service: 5

Gio Balmes

Worst tim’s ever

Atmosphere: 1

Food: 1

Service: 1

Alex Gendron

Good facility for quick service and good variety of food offerings

Atmosphere: 3

Food: 5

Service: 3

Holly mott

There was a mix up at the till which was unfortunate but the way one of the employees spoke to my mom about the mix up was not ok. We were waiting on some food and someone told her it was coming right up, so she was waiting for it. An employee then started shouting at my mom that they dont give away free food and Took my mom to speak to the employee who rang in the order (she was kind) and they told my mom that I canceled the order (I did not, I never even spoke to them). Would have been fine had the woman in the kitchen had not acted like we intentionally ruined her day by having a misunderstanding. I work in a similar establishment and I would be sent home for speaking to a customer that way. Not cool.

Atmosphere: 1

Food: 1

Service: 1

James Caper

Horrible times, been there 4 times this summer and waiting and watching staff after orders was terrible. Love Tim's but this location needs a definite corporate review. 4 orders 4 different days were so slow if you were on a schedule you would have to leave. Looked totally disorganized and poorly led by management.

Atmosphere: 1

Food: 3

Service: 1

Eric Johnson

Great Service, tasty donuts and hot coffee. I can't get any better than that!

Atmosphere: 5

Food: 5

Service: 5

Sergei

Very disappointing service, the tim Hortons is going way down.... Waiting for 10 min to order when the employees are doing everything but helping customers.

Atmosphere: 1

Food: 3

Service: 1

Diana Kerrdiana

July 5, waited toooooo long for acknowledgement and service.
The Staff completely ignored our presence in the non existent line. We finally were able to place our order, 2 coffee's and a dozen donuts to go. She questioned the names of the donuts. Old fashioned???
Cruellers??? Donuts with sprinkles on top???
Once at our destination, we opened the box, OMG, 4 of the donuts were correct.
July 26, passing through Creston again. Give Tim's another chance. WOW. Yet again, we must be invisible, no one working acknowledged our presence, nor anyone else in line. The order took close to 10 minutes to be prepared and it was not correct.
Never again will we stop at this location. Dreadful, virtually none existent service.
No, I will not send this to your corporate website, as you request in other reviews.
That's your job.
You, as a Manager, show up at your store. See for yourself.

Atmosphere: 1

Service: 1

Tasha Long

Easily the worst tims location I’ve been to. We waited 20mins in the drive through. Placed an order which they messed up. No sugar in my ice coffee, gave me a wrap instead of farmers breakfast sandwich. When I asked them to correct it they messed up it up again and gave me an ordinary homestyle breakfast sandwich.

Atmosphere: 1

Food: 1

Service: 1

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