We went to the Oshawa location on Feb 14 for lunch and happened to be the only people seated.
We had to ask for:
- cutlery 2x (meal and dessert)
- napkins
- water
- removal of dirty dishes
- and the big issue, my samosa burger came with a still frozen samosa that wasn’t noticed until half way through the burger (because the patty and such are bigger than the samosa) All I was offer was a new samosa, but the burger would have been cold and I was put off by then.
- the fries, less than a handful given, were at least good.
Basically, service was awful and there is no reason to be served frozen food.
Kathryn Boorse
Order takeout just one piece red velvet cake with ice cream did not get ice cream. Cake was very dry and too sweet
Miss Mayhem
Huge selection on the menu, hard to decide what to have. Food was on point, service was lacking.
Atmosphere: 5
Food: 5
Service: 3
Samyuktha Saravanan
D Spot Dessert Cafe is a paradise for dessert lovers! The menu offers an incredible variety, from rich milkshakes to indulgent waffles and cakes. I tried their Dream Come True Waffle, which was delicious. While it’s a bit on the pricey side, the portion sizes are generous, making it perfect for sharing. The ambience is cozy and vibrant, ideal for a sweet outing with friends or family.
Atmosphere: 4
Food: 4
Service: 4
Camila Escobar Roman
The desert itself was good. However, when the server smells like bad B.O it really turns you off from any of the food they are serving.
Atmosphere: 3
Food: 4
Service: 2
Kirat Aujla
Pawni was really helpful in suggesting the best seller item. Great service
Atmosphere: 5
Food: 5
Service: 5
Nosheen Randhawa
Nice decor, but be careful how you order.
Atmosphere: 4
Food: 3
Service: 1
Arveen Kaur
Had an amazing experience yesterday. Food was amazing loved the divide n conquer waffle and skillet cookie. Thanks pawni for providing great service. Cant wait to visit again.
Lovely service. Very friendly and smiley staff. Very Yummy desserts! Big portion size. Our waitress Sam was very kind and bubbly! :)
Parking: Easily accessible, lots of parking, big lot, and free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Something to Talk About
Ashley Powell
Great food, great ambiance and a great service by Sam.
Kid-friendliness: Very bright and colorful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: For the Love of Rocher Cookie Skillet
Atif Ishtiaq
As a family we all love this place. Atmosphere, good food and 5 stars ⭐️ service.
Atmosphere: 5
Food: 5
Service: 5
Daniela
Oct25-Beautiful venue, came recommended by a trusted local- smells like waffles and sugar! Cakes on display- huge menu it was hard to choose coming in just before dinner time. Came for dessert and the server was so sweetly delightful and informative with her suggestions. Truly made it memorable with her excellent service thank you.
Atmosphere: 5
Service: 5
Zach Anderson
Grab a seat. This is gonna be a long one. Our friend's birthday was today. We heard good things about the D Spot so we figured we'd give it a try. We entered the restaurant with high expectations, the menu looked delicious, the atmosphere looked fun with sweets and treats amongst the walls. There were only a couple other families seated at the time, and 2 other cars in the parking lot, but the restaurant just opened 10 minutes ago so that seemed reasonable. We were starving and ready to eat! We were seated promptly with a smile, and brought waters. Great! After 30 minutes of browsing the menu we were ready to order. Since we were sat 30 minutes prior we have yet to see a server. Unsure of how to order we walked to the front to see if we order at the register, or at the table. We were told they typically order at the table, so we returned to our seat and waited patiently. A couple minutes later the kind server took our orders, we ordered 4 latte drinks, and 4 sweet breakfast dishes. We were all excited to eat! About 45 minutes after ordering, we have yet to receive our drinks. Our waters were empty and we have yet to be checked up on. Typically we expect drinks to be served promptly to tide the customer over while waiting for food. This did not happen. 1 hour after ordering (keep in mind there are only 2 other tables in the restaurant) we finally got our dishes. We were immediately underwhelmed. The pancakes were thin and lacked flavour, the apples appears to be frozen and microwaved, giving them a slimy unappealing appearance. The "Waffle done right" looked great in appearance and the fruit appeared fresh, however the first bite was cold and disappointing. This is a waffle done right? The drinks finally came 90min since ordering. They were slightly warmer than room temperature and considering we waited over an hour to get them, an enormous disappointment. While the drinks were served, the server asked how the food was. Our table looked amongst ourselves awkwardly. Trying to not offend we softly said "a little cold". The server said nothing and returned to the front in a hurry. We finished the majority of our meals, mostly due to the price of the food, less due to enjoyment. We asked for the bill, wishing to forget the entire experience and move on with our day. The server tried her best to resolve our poor experience, asking how our experience was and what she could improve on. We told her it was not her fault as she appeared to be the only staff member on at the time (True!) She then asked if we would like an item off the menu on the house to make up for our experience. We appreciated the sentiment, and the birthday girl quickly browsed the menu and asked for a slice of tiramisu cheesecake. It looked like it might not disappoint. A couple minutes passed. Given the previous wait time, and not wanting to wait around, we started to put on our jackets and grab our bags. As we were beginning to stand up, our server came to the table and asked us to take a seat as our tirimisu slice was nearly ready. We begrudgingly took a seat with our jackets on and bags in hand. To our surprise, happy birthday began to play over the overhead speakers, and the server began to walk down the aisle with cake and a lit sparkler. It was a pleasant gesture and there was an obvious attempt to make things right with the customer. But it was too late, our experience was horrible and we felt it warranted this lengthy review. We left the restaurant and will not be back. I want to make it very clear that we do not place any blame on our server. She was the only worker on the premise for the first hour we were there. I'm not sure who manages the staffing here, but it is clearly not enough! Also, waiting over an hour and a half for our drinks? That is simply unacceptable.
TLDR; Don't be fooled by the appealing atmosphere, and the pictures on the menu. The food is cold, waited
Pay all your service folks money you owe.
We went to the Oshawa location on Feb 14 for lunch and happened to be the only people seated. We had to ask for: - cutlery 2x (meal and dessert) - napkins - water - removal of dirty dishes - and the big issue, my samosa burger came with a still frozen samosa that wasn’t noticed until half way through the burger (because the patty and such are bigger than the samosa) All I was offer was a new samosa, but the burger would have been cold and I was put off by then. - the fries, less than a handful given, were at least good. Basically, service was awful and there is no reason to be served frozen food.
Order takeout just one piece red velvet cake with ice cream did not get ice cream. Cake was very dry and too sweet
Huge selection on the menu, hard to decide what to have. Food was on point, service was lacking.
Atmosphere: 5
Food: 5
Service: 3
D Spot Dessert Cafe is a paradise for dessert lovers! The menu offers an incredible variety, from rich milkshakes to indulgent waffles and cakes. I tried their Dream Come True Waffle, which was delicious. While it’s a bit on the pricey side, the portion sizes are generous, making it perfect for sharing. The ambience is cozy and vibrant, ideal for a sweet outing with friends or family.
Atmosphere: 4
Food: 4
Service: 4
The desert itself was good. However, when the server smells like bad B.O it really turns you off from any of the food they are serving.
Atmosphere: 3
Food: 4
Service: 2
Pawni was really helpful in suggesting the best seller item. Great service
Atmosphere: 5
Food: 5
Service: 5
Nice decor, but be careful how you order.
Atmosphere: 4
Food: 3
Service: 1
Had an amazing experience yesterday. Food was amazing loved the divide n conquer waffle and skillet cookie.
Thanks pawni for providing great service.
Cant wait to visit again.
Atmosphere: 5
Food: 5
Service: 5
Thanks pawni for suggesting pistachio milk cake
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Lovely service. Very friendly and smiley staff. Very Yummy desserts! Big portion size. Our waitress Sam was very kind and bubbly! :)
Parking: Easily accessible, lots of parking, big lot, and free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Something to Talk About
Great food, great ambiance and a great service by Sam.
Kid-friendliness: Very bright and colorful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: For the Love of Rocher Cookie Skillet
As a family we all love this place. Atmosphere, good food and 5 stars ⭐️ service.
Atmosphere: 5
Food: 5
Service: 5
Oct25-Beautiful venue, came recommended by a trusted local- smells like waffles and sugar! Cakes on display- huge menu it was hard to choose coming in just before dinner time.
Came for dessert and the server was so sweetly delightful and informative with her suggestions. Truly made it memorable with her excellent service thank you.
Atmosphere: 5
Service: 5
Grab a seat. This is gonna be a long one.
Our friend's birthday was today. We heard good things about the D Spot so we figured we'd give it a try.
We entered the restaurant with high expectations, the menu looked delicious, the atmosphere looked fun with sweets and treats amongst the walls. There were only a couple other families seated at the time, and 2 other cars in the parking lot, but the restaurant just opened 10 minutes ago so that seemed reasonable. We were starving and ready to eat! We were seated promptly with a smile, and brought waters. Great!
After 30 minutes of browsing the menu we were ready to order. Since we were sat 30 minutes prior we have yet to see a server. Unsure of how to order we walked to the front to see if we order at the register, or at the table. We were told they typically order at the table, so we returned to our seat and waited patiently.
A couple minutes later the kind server took our orders, we ordered 4 latte drinks, and 4 sweet breakfast dishes. We were all excited to eat!
About 45 minutes after ordering, we have yet to receive our drinks. Our waters were empty and we have yet to be checked up on. Typically we expect drinks to be served promptly to tide the customer over while waiting for food. This did not happen.
1 hour after ordering (keep in mind there are only 2 other tables in the restaurant) we finally got our dishes. We were immediately underwhelmed. The pancakes were thin and lacked flavour, the apples appears to be frozen and microwaved, giving them a slimy unappealing appearance. The "Waffle done right" looked great in appearance and the fruit appeared fresh, however the first bite was cold and disappointing. This is a waffle done right?
The drinks finally came 90min since ordering. They were slightly warmer than room temperature and considering we waited over an hour to get them, an enormous disappointment. While the drinks were served, the server asked how the food was. Our table looked amongst ourselves awkwardly. Trying to not offend we softly said "a little cold". The server said nothing and returned to the front in a hurry.
We finished the majority of our meals, mostly due to the price of the food, less due to enjoyment. We asked for the bill, wishing to forget the entire experience and move on with our day.
The server tried her best to resolve our poor experience, asking how our experience was and what she could improve on. We told her it was not her fault as she appeared to be the only staff member on at the time (True!) She then asked if we would like an item off the menu on the house to make up for our experience. We appreciated the sentiment, and the birthday girl quickly browsed the menu and asked for a slice of tiramisu cheesecake. It looked like it might not disappoint.
A couple minutes passed. Given the previous wait time, and not wanting to wait around, we started to put on our jackets and grab our bags. As we were beginning to stand up, our server came to the table and asked us to take a seat as our tirimisu slice was nearly ready. We begrudgingly took a seat with our jackets on and bags in hand.
To our surprise, happy birthday began to play over the overhead speakers, and the server began to walk down the aisle with cake and a lit sparkler. It was a pleasant gesture and there was an obvious attempt to make things right with the customer.
But it was too late, our experience was horrible and we felt it warranted this lengthy review. We left the restaurant and will not be back.
I want to make it very clear that we do not place any blame on our server. She was the only worker on the premise for the first hour we were there. I'm not sure who manages the staffing here, but it is clearly not enough! Also, waiting over an hour and a half for our drinks? That is simply unacceptable.
TLDR; Don't be fooled by the appealing atmosphere, and the pictures on the menu. The food is cold, waited
Atmosphere: 4
Food: 1
Service: 2
Loading...