Dairy Queen Grill & Chill

Went here Nov 20 2025 at 12:20pm. I have never seen or experienced customer service like this location offers at any fast food restaurant in my life. The two employees at the front counter treat their customers with the 5 star dining style as if you’re dropping 350$ on food. The employees in the back prepare the food with care and presentation. Extremely clean location as well. All the tables were spotless clean and ready for use along with everything else. The freezer is fully stocked and the entire location is tidy and organized. No drive thru at this location but the experience of that small inconvenience is worth every bit of it. Good work staff.

Atmosphere: 5

Food: 5

Service: 5

It smelled so clean when we walked in, looked so clean when we sat down as well. We were the only ones in line to order, so we joked around with the manager for a bit. Really nice guy. The girl who brought us our food was very nice and overheard me say I forgot to ask for extra pickles- so she brought me some to our table!
Great experience! Thanks DQ!

If a Stanley cup were awarded for DQ. This local gem would win it every year.

Just picked up a cake for my son. The writing on it was the best writing I've ever seen. I honestly really like coming here to service the food is always great!!

Atmosphere: 4

Food: 5

Service: 5

Stopped in on the evening of September 22nd, 2025, first time visiting this location. The guy working the counter (maybe named Mike) was fantastic, super friendly and engaging. When we said we were dining in he told us to grab a seat and he'd bring our order over, which he promptly did. The restaurant is fantastic, feels almost like a sports bar, TVs on the wall, tables / booths /chairs in good condition and very clean. I don't know why I've been wasting my time going to other DQ's when this one is far and above all of the others in the area. Even the food seemed better than other locations.

Atmosphere: 5

Food: 5

Service: 5

Food was made quickly and well. My order was brought to my table, which was a nice touch.

Atmosphere: 4

Food: 4

Service: 5

fantastic service and speed!!!

Atmosphere: 5

Food: 5

Service: 5

The attitude towards the food delivery staff is very bad

Service: 1

Blizzard was ok . The restaurant was clean and tidy

Atmosphere: 4

Food: 3

Service: 4

This is not the closest DQ to me, but I will always go out of my way to visit the Ladner location. I’ve ordered multiple custom cakes throughout the years and they always do a stellar job. If you are getting a blizzard, they are made and mixed well at this location which I appreciate!

Atmosphere: 5

Food: 5

Service: 5

Charges a cup fee, like give me a break, trying to rip people off at every corner

Atmosphere: 1

Food: 1

Service: 1

Staff are very friendly and the food is amazing. The price is better then most fast food restaurants an they send coupons quite often. Its a good place to go with your fiends and family and the blizzard is amazing no matter what season it is.

Atmosphere: 5

Food: 5

Service: 5

Kick us out when we were paying costumers, very rude

Chris da man.
Staff is top notch too 👌🏼

Was in DQ on Saturday night in line waiting, when a staff member started yelling at a delivery driver.Driver was trying to get information regarding delivery and I thought the staff member was rude and unprofessional. I get it was busy and she might have been stressed, but she needs to chill.