Didn’t know what a poutine was and made my order wrong and cold. When I tried to bring it back to them, after waiting at the counter for over 5 minutes the girl couldn’t understand what I was saying and just kept saying “ya”.Also very dirty
Carola Schaub
Ordered food through the kiosk, which did not print out a receipt...when I received my order, I asked whether everything was in there, and it was confirmed. When I got home, half of my order was missing. I called and was told to come back to pick up the rest of the order. The person I had spoken to on the phone, was no longer there, and the other staff were not particularly friendly and did not apologize for this. The service has definitely gone down.
Atmosphere: 2
Food: 3
Service: 2
Neha Sodhi
I wish I could give zero stars to this location. Guy named Adit is super rude and very unprofessional. I was given stale food. I could tell it’s not fresh by just looking at it. I asked for a fresh burger. He (Adit) refused to give me fresh burger and told me to pay again. I am not supposed to pay again if I’m not served fresh food. He said he’s the manager there, he could do whatever he wants. He doesn’t behaved like the worker but feels like he owns the Mcdonald’s. He was even raising his voice while arguing with me. He has no idea about customer service.
Atmosphere: 1
Food: 1
Service: 1
Carson
I waited at the counter to order for ten minutes before somebody helped me. I made eye contact with 3 people. Over all I hope somebody will try and fix this
Atmosphere: 3
Food: 3
Service: 1
A Jens Cuthbert
Sat in stall #1 for 15 mins after ordering 2 lunch meals at the drive thru for my kids. After that length of time I went back into the restaurant for a refund. Disappointed in the managers on shift and lack of communication. Will dine somewhere else in the future or come back when I have more time to waste parked in stall 1….
Atmosphere: 1
Food: 4
Service: 1
Patrick
The wait is way too long if you go inside and the drive through is always busy too. Inside they have self service kiosks after you use that you'll be among lots of people waiting a long time for your food & drinks. Once I finally got my food at home I saw that the $5 large fries I ordered was half full. More like small fries in a large container. I'll never go back to this location again.
Atmosphere: 1
Food: 1
Service: 1
Nathan Hopkins
They get my order wrong at least every other time...but only in the afternoon, the morning staff is
Atmosphere: 3
Food: 2
Service: 2
Lolita Perez
The manager was awesome fixing a past error. The food, not so great.
Atmosphere: 1
Food: 1
Service: 4
Robert Ramsami
A service with a smile ?
Atmosphere: 5
Food: 5
Service: 5
William Chan
Order two meal but they made a mistake only placing one order. However when I corrected them they would not allow me to place the new order and instead they told me to drive back to the back of the line and reorder since there was a lineup.
Lattes are always lukewarm to cold.They say it's the machine but they never seem to be able to get it fixed ?Marcella is their best employee by far.Seems like a gong show plus the floors were super greasy and slippery today.
Atmosphere: 2
Food: 2
Service: 2
the fire trainer
I went into get s coffee they seem to care more about drive thru then their dine in customers. I am extremely pissed off it took almost 30 mins to get a coffee. How bout do better with dine in customers.
Service: 2
Catherine M
One of the nicer McDonald's in the area. Awesome play place (big and clean).
Didn’t know what a poutine was and made my order wrong and cold. When I tried to bring it back to them, after waiting at the counter for over 5 minutes the girl couldn’t understand what I was saying and just kept saying “ya”.Also very dirty
Ordered food through the kiosk, which did not print out a receipt...when I received my order, I asked whether everything was in there, and it was confirmed. When I got home, half of my order was missing. I called and was told to come back to pick up the rest of the order. The person I had spoken to on the phone, was no longer there, and the other staff were not particularly friendly and did not apologize for this. The service has definitely gone down.
Atmosphere: 2
Food: 3
Service: 2
I wish I could give zero stars to this location. Guy named Adit is super rude and very unprofessional. I was given stale food. I could tell it’s not fresh by just looking at it. I asked for a fresh burger. He (Adit) refused to give me fresh burger and told me to pay again. I am not supposed to pay again if I’m not served fresh food. He said he’s the manager there, he could do whatever he wants. He doesn’t behaved like the worker but feels like he owns the Mcdonald’s. He was even raising his voice while arguing with me. He has no idea about customer service.
Atmosphere: 1
Food: 1
Service: 1
I waited at the counter to order for ten minutes before somebody helped me. I made eye contact with 3 people. Over all I hope somebody will try and fix this
Atmosphere: 3
Food: 3
Service: 1
Sat in stall #1 for 15 mins after ordering 2 lunch meals at the drive thru for my kids. After that length of time I went back into the restaurant for a refund. Disappointed in the managers on shift and lack of communication. Will dine somewhere else in the future or come back when I have more time to waste parked in stall 1….
Atmosphere: 1
Food: 4
Service: 1
The wait is way too long if you go inside and the drive through is always busy too. Inside they have self service kiosks after you use that you'll be among lots of people waiting a long time for your food & drinks. Once I finally got my food at home I saw that the $5 large fries I ordered was half full. More like small fries in a large container. I'll never go back to this location again.
Atmosphere: 1
Food: 1
Service: 1
They get my order wrong at least every other time...but only in the afternoon, the morning staff is
Atmosphere: 3
Food: 2
Service: 2
The manager was awesome fixing a past error. The food, not so great.
Atmosphere: 1
Food: 1
Service: 4
A service with a smile ?
Atmosphere: 5
Food: 5
Service: 5
Order two meal but they made a mistake only placing one order. However when I corrected them they would not allow me to place the new order and instead they told me to drive back to the back of the line and reorder since there was a lineup.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It’s good ol’ McDonald’s.
Food: 5
Terrible service rude
Food: 1
Service: 1
Lattes are always lukewarm to cold.They say it's the machine but they never seem to be able to get it fixed ?Marcella is their best employee by far.Seems like a gong show plus the floors were super greasy and slippery today.
Atmosphere: 2
Food: 2
Service: 2
I went into get s coffee they seem to care more about drive thru then their dine in customers. I am extremely pissed off it took almost 30 mins to get a coffee. How bout do better with dine in customers.
Service: 2
One of the nicer McDonald's in the area. Awesome play place (big and clean).
Atmosphere: 4
Food: 4
Service: 4