Ocean Palace Chinese Seafood Restaurant

Don’t go here an hour before they close to dine in. When you ask for a table the first thing said “is we close at 9” it was 8:10 when we came in. Told him to forget it and left. Looking at the reviews for the last couple of years the business is really going down hill.

Atmosphere: 1

Food: 1

Service: 1

Wont even answer the phone….

Atmosphere: 1

Food: 1

Service: 1

Phenomenal local restaurant. Authentic food. Reasonably priced, great portion sizes. As a local and long-time customer, we keep coming back for more.

Atmosphere: 5

Food: 5

Service: 5

Place is decent. I really don’t like how dark their chow mein is. Tastes ok just very visually unpleasant. It’s not even worth ordering Chinese food any more. 70 bucks for 3 items. Ridiculous

Ordered a takeout of our favorite, BBQ Pork chow mein and Ginger Beef. Found the chow mein too salty and the beef too dry, making our dinner just ok. We found it strange that we were told it was a 40 minute wait, however 30 minutes later, we got a phone call telling us they are just starting to cook it. Guess they do that to let you have a chance to add to your order or to cancel out altogether. You get the dedicated time of the kitchen when you get a call. Next time, we will have to ask them to hold the salt. Not too greasy which is good. Also they charge 25 cents for a bag without asking if you want it or not.

Crispy pork, fresh vegetables, tasty noodles. A little pricy, but overall quite good.

We had a ladies night here for 20 members, and the food was very good. The service was quite good. We didn’t have the heat on in the building that night, but we didn’t mind. We’ll go there again.

We ordered food for 25 , they said ok. 10 out of 25 didn't get food.

One star because I couldn't give less ordered.$550 worth of Chinese food told them we had 25 people didn't have enough food to even feed 15.
Called them was told too bad.
I work with hundreds of people that live in this area.They are going to be sorry for this, lost a lot of business today.

Our only Chinese food choice! Gluten free options available for our celiac family member. Worth the wait.

Atmosphere: 4

Food: 5

Service: 4

Wow!!!! Dinner I usually get for two has gone up in price. Now $89.00 for what I would have paid between $50 - $60 not that long ago. Great food but pricey

Atmosphere: 3

Food: 4

Service: 3

The restaurant is okay but the food is delicious! It's always very busy so plan for that.

Atmosphere: 3

Food: 5

Service: 4

Picked up order. Done right and on time.

Atmosphere: 1

Food: 5

Service: 5

Missing items from my order and It took over an hour and a half for me to get my order. I did order through skip but the order was received by the restaurant in about 2 minutes and the driver was there before the food was done AND it only took him 6 minutes to get to my house.

All I ordered was 2 combo meals and 2 pops. They didn't give me any drinks or cutlery or napkins.
And when I called the guy had the nerve to ask me to drive there to pick up my drinks they forgot AND tried to blame the wait time on skip the dishes.
Wasn't until I told him I was going to leave a poor review that he offered to refund me for the 2 pops that I never even received........uhm yea I'm deffinately not paying for the items I never got buddy. Thanks alot. Meal should have been free.

I also thought the meat portions were quite small.

***I'm not sure how to respond to your response so I'm doing it here.

Again your trying to blame the skip driver. You only offered to have the drinks delivered after I said no to picking them up myself and only offered the refund on the drinks after I said I was going to leave a bad review.

My opinion on the matter remains the same that was poor customer service and not taking responsibility. If you apologized right away and offered the refund even for just the drinks I wouldn't have givin this review.

Food: 2

Service: 1

Recently visited a friend in the area and was told to try this location. Really enjoyed the special chow mein and the stuffed chicken wings are definitely worth making the trip back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ocean Palace Special Chow Mein