Hank's Bakery and Coffee

Loved the scone I got a few days ago. It was fantastic.

Everything is so good and well priced!

Atmosphere: 5

Food: 5

Service: 5

Fun place to go. Lots of great tasting and visually tantalizing items to leave happy memories in your bellies. Great coffee. Leave the over sized franchises behind, you will only return here. Easy to find parking. Quick in and out. Seating inside. Super friendly and happy staff. A great way to start your day. Or give you that happy pick em up you need during a coffee break.

Atmosphere: 5

Food: 5

Service: 5

The most amazing food, great coffee.
Good luck not getting fat!

Atmosphere: 5

Food: 5

Service: 5

I really enjoy spending time here. The atmosphere and food are so enjoyable.

The food and coffee is great, often too busy at the lunch rush to go there on a break, especially when the cashier spends 4 minutes having a conversation with someone rather than having someone else step in.

Atmosphere: 3

Food: 5

Service: 3

Delicious coffee and freshly baked in-house breads and pastries — the focaccia is incredible! The staff are warm, friendly, and knowledgeable. They also offer take-home soups, sandwiches, cakes, and pies.

Atmosphere: 1

Food: 5

Service: 5

Amazing pastries and delicious coffee. Their baked goods look amazing the selection of artisanal foods are very tempting.

Atmosphere: 5

Food: 5

Service: 5

Best place in Duncan for a pit stop!!

Atmosphere: 5

Food: 5

Service: 5

All right, this may sound a little strange, but I had quite the odd experience today at Hanks 😆 my heart always gives 5 but there was an interesting interaction today.

I’ve been here multiple times since moving from Toronto and absolutely adore the staff, the delicious food, the aesthetic, and of course the epic community vibe.

Today, though, I was drawn to their deconstructed looking Earl Grey cake in the fridge—it looked amazeballs. I cheekily opened it while still in line (naughty, I know!) and took one bite. Immediately I tasted cumin—or some spice like it. My friends noticed my face and tried it too, and both agreed: not Earl Grey…kinda cumin 😂

We realized it was actually the blueberry ganache that had that savoury note. I figured it must’ve been a mix-up and kindly let the staff know at checkout, the same way I would’ve wanted someone to tell me back when I ran a café in Toronto.

I also ordered the chicken sandwich (with blueberry chutney) and a carrot cake to reset my tastebuds. But lo and behold—when I bit into the sandwich, the chutney tasted exactly like what was in the cake! It suited the savoury Sammy for SURE - but not a cake! Once a realized, I went back and told them, and the woman at the counter—who happened to be the one who made both the jam and chutney—seemed upset. She insisted they were totally different, though she also said she wasn’t disagreeing (while clearly disagreeing). I asked if she had tasted it herself, but she didn’t respond.

To top it off, she later brought samples of the jam that was “supposed” to be in the cake and the chutney for the sandwich. I tried them side by side—my friends did too—and we all agreed: there was definitely some unexpected spice in the jam, and it was the same spice in the chutney! Something must have been accidentally mixed up - news flash: shit happens!

Honestly, I didn’t care at all, wasn’t upset, and wasn’t looking for an argument. I just thought it was important to give feedback so no one else had a confusing experience. But it was definitely a first for me: getting gaslit over flavour 😂 Never thought I’d say that!

All in all, I’ll absolutely be back—the food and vibe are still fantastic. But maybe a little extra support in how to receive feedback could go a long way for the team.

Atmosphere: 5

Food: 5

Service: 4

Wow - what a fabulous bakery, we could have eaten everything. Perfect stop to refuel on the road.

Atmosphere: 4

Food: 5

Service: 5

+: Great food and the best real coffee I've had anywhere. Super friendly staff and environment.

-: Dining floor could use more space, tables, and chairs.

Atmosphere: 4

Food: 5

Service: 5

Every time I go here, I am delighted. The food, staff, and atmosphere is a cut above.

I dream about their breakfast sandwiches.

Edit: 2025/09 Still amazing!

Atmosphere: 5

Food: 5

Service: 5

Very good food and nice coffee.

Atmosphere: 4

Food: 5

Service: 5

Seems nice. The hours of operation can be annoying though.