Ive been going to sushi sen for years (since it opened) and it has always been my favourite, but today ruined it for good. Glaring iPads on the tables instead of a human server? Read the room, know your audience. This was a bad play. We’ll be back when the iPads are gone
Atmosphere: 1
Food: 5
Service: 1
Richard McRae
We used to frequent here often. Our last experience was a bit lame with a waitress who shouldn’t be in the service industry. God forbid we could get a cold drink or more water.. was brutal considering we were 1/2 tables. They spent more time on their phones talking at the front then doing there job. Last time we go there. SAMURAI SUSHI FOR LIFE!! lol
Atmosphere: 2
Food: 4
Service: 1
Megan Raff
Izzy ruined our experience here. Our party of 10 ordered quite a large amount of food. Our first server was very kind. Food was mostly good, and was served really quickly. Only one dish was quite chewy and not enjoyable, it wasn’t eaten, and the party asked to have it removed from the bill. Izzy stepped in to handle the complaint and obviously is new to customer service and restaurant management. She told the party she wasn’t able to take it off the bill despite how much money we were spending, the dish was not eaten, and there was no offer to replace it. She ultimately told us she could take 50% off or make us pay full price. She was snide in her comments and facial expressions. She tried to withhold her name when we asked. As a party with guests who have worked in the restaurant business for fifteen years, we told her we weren’t pleased with her treatment and how commonplace it is to offer a refund for a dish, but she just kept repeating she was being professional and doing her job. We were pretty bummed out by her treatment. As a side note, I’d also recommend they clean the bathroom which was pretty gross, and the sticky tables need to be cleaned more thoroughly in between parties.
Atmosphere: 3
Food: 4
Service: 1
Niki Brosnan
We’ll never return to this restaurant, and here’s why….
One roll that was recommended to us was completely inedible. The ginger sauce tasted like runny mayo with no flavor, the tempura was so overcooked and tough it couldn’t be chewed, and the whole roll had the taste of old fish.
When we asked to have it removed from the bill, we were sent another server, ‘Izzy’—who flatly refused. She offered only 50% off, was rude, condescending, and incredibly unprofessional. It was the most disrespectful service we’ve ever received and it ruined our entire dinner and vibe.
What’s especially disappointing is that our actual server was wonderful—kind, attentive, and did a great job handling two families together. Unfortunately, Izzy’s behavior left us with such a bad experience that we’ll never be back.
We used to frequent this restaurant frequently but since moving away we haven’t been back. We heard it was under new management and it’s such a shame. What used to be a wonderful restaurant now serves inedible food with horrible service.
Atmosphere: 1
Food: 1
Service: 1
Laura Farley
The sushi rolls fall apart instantly and were so mushy and messy when they were delivered to the table. For the price this place was very underwhelming.
Sujin Kim
I had ChatGPT summarize what the negative reviews were about… they had nothing to do with the food. Someone actually gave them a negative review because they wouldn’t let their dog in. I’m sincerely so tired of these entitled people. With that said…
The sushi was incredibly fresh and tasty. It took everything in me to not devour each piece, which I tried to savor for as long as possible. The service was great, and the only reason why anyone would complain about it was probably when it was super busy and they might’ve been understaffed.
This place is a gem, definitely check it out .
Food: 5
Service: 5
JC Amansec
Food presentation was good! Looks appetizing. Rice was a bit too mushy, almost like a mochi consistency. Miso soup was the best we've had in town 👌
Atmosphere: 3
Food: 3
Service: 5
Patrick
Donburi for the win! Always great tasting amd fresh. Cheerful service. Reasonably priced.
Atmosphere: 4
Food: 5
Service: 5
Ivan
Trash place. They didn't allow my shiba dog on the patio.
Atmosphere: 1
Food: 1
Service: 1
Michael Wandelmaier
The sashimi here is excellent and the specials are always awesome.
When we arrived, every table was covered in dirty dishes, which was an unwelcoming first impression. The menu I received had rice and sauce stuck inside, making it sticky and gross. The fish didn’t taste fresh, the servers forgot to bring small plates, which made sharing difficult. On top of that, the sushi chefs looked visibly unhappy, further killing the vibe. Definitely not the experience we were hoping for.
Melissa Sheridan
Unfortunately not as good as it once was. But the server was great.
Atmosphere: 5
Food: 4
Service: 5
Esther Han
The best Japanese restaurant in Squamish!! The interior was beautiful and spacious. We got the Blue Sea roll, sashimi, geso karrage, and tempura. Everything was so yummy and portions were very generous! The sashimi was especially so fresh. The servers and owners were friendly and attentive, making my experience here one of the highlights of my trip to Squamish.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Ketler
Delicious!! We finished a bike ride and we’re starving!! Sushi Sen was fantastic!! They had delicious food and were very quick to deliver to our table. We will be back. Thank you!!
Ive been going to sushi sen for years (since it opened) and it has always been my favourite, but today ruined it for good. Glaring iPads on the tables instead of a human server? Read the room, know your audience. This was a bad play. We’ll be back when the iPads are gone
Atmosphere: 1
Food: 5
Service: 1
We used to frequent here often. Our last experience was a bit lame with a waitress who shouldn’t be in the service industry. God forbid we could get a cold drink or more water.. was brutal considering we were 1/2 tables. They spent more time on their phones talking at the front then doing there job. Last time we go there. SAMURAI SUSHI FOR LIFE!! lol
Atmosphere: 2
Food: 4
Service: 1
Izzy ruined our experience here. Our party of 10 ordered quite a large amount of food. Our first server was very kind. Food was mostly good, and was served really quickly. Only one dish was quite chewy and not enjoyable, it wasn’t eaten, and the party asked to have it removed from the bill. Izzy stepped in to handle the complaint and obviously is new to customer service and restaurant management. She told the party she wasn’t able to take it off the bill despite how much money we were spending, the dish was not eaten, and there was no offer to replace it. She ultimately told us she could take 50% off or make us pay full price. She was snide in her comments and facial expressions. She tried to withhold her name when we asked. As a party with guests who have worked in the restaurant business for fifteen years, we told her we weren’t pleased with her treatment and how commonplace it is to offer a refund for a dish, but she just kept repeating she was being professional and doing her job. We were pretty bummed out by her treatment. As a side note, I’d also recommend they clean the bathroom which was pretty gross, and the sticky tables need to be cleaned more thoroughly in between parties.
Atmosphere: 3
Food: 4
Service: 1
We’ll never return to this restaurant, and here’s why….
One roll that was recommended to us was completely inedible. The ginger sauce tasted like runny mayo with no flavor, the tempura was so overcooked and tough it couldn’t be chewed, and the whole roll had the taste of old fish.
When we asked to have it removed from the bill, we were sent another server, ‘Izzy’—who flatly refused. She offered only 50% off, was rude, condescending, and incredibly unprofessional. It was the most disrespectful service we’ve ever received and it ruined our entire dinner and vibe.
What’s especially disappointing is that our actual server was wonderful—kind, attentive, and did a great job handling two families together. Unfortunately, Izzy’s behavior left us with such a bad experience that we’ll never be back.
We used to frequent this restaurant frequently but since moving away we haven’t been back. We heard it was under new management and it’s such a shame. What used to be a wonderful restaurant now serves inedible food with horrible service.
Atmosphere: 1
Food: 1
Service: 1
The sushi rolls fall apart instantly and were so mushy and messy when they were delivered to the table. For the price this place was very underwhelming.
I had ChatGPT summarize what the negative reviews were about… they had nothing to do with the food. Someone actually gave them a negative review because they wouldn’t let their dog in. I’m sincerely so tired of these entitled people. With that said…
The sushi was incredibly fresh and tasty. It took everything in me to not devour each piece, which I tried to savor for as long as possible. The service was great, and the only reason why anyone would complain about it was probably when it was super busy and they might’ve been understaffed.
This place is a gem, definitely check it out .
Food: 5
Service: 5
Food presentation was good! Looks appetizing. Rice was a bit too mushy, almost like a mochi consistency. Miso soup was the best we've had in town 👌
Atmosphere: 3
Food: 3
Service: 5
Donburi for the win! Always great tasting amd fresh. Cheerful service. Reasonably priced.
Atmosphere: 4
Food: 5
Service: 5
Trash place. They didn't allow my shiba dog on the patio.
Atmosphere: 1
Food: 1
Service: 1
The sashimi here is excellent and the specials are always awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyoza, Assorted Sashimi
Restaurantji Recommends
When we arrived, every table was covered in dirty dishes, which was an unwelcoming first impression. The menu I received had rice and sauce stuck inside, making it sticky and gross. The fish didn’t taste fresh, the servers forgot to bring small plates, which made sharing difficult. On top of that, the sushi chefs looked visibly unhappy, further killing the vibe. Definitely not the experience we were hoping for.
Unfortunately not as good as it once was. But the server was great.
Atmosphere: 5
Food: 4
Service: 5
The best Japanese restaurant in Squamish!! The interior was beautiful and spacious. We got the Blue Sea roll, sashimi, geso karrage, and tempura. Everything was so yummy and portions were very generous! The sashimi was especially so fresh. The servers and owners were friendly and attentive, making my experience here one of the highlights of my trip to Squamish.
Atmosphere: 5
Food: 5
Service: 5
Delicious!! We finished a bike ride and we’re starving!! Sushi Sen was fantastic!! They had delicious food and were very quick to deliver to our table. We will be back. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Great food for a great day in squamish
Atmosphere: 5
Food: 5
Service: 5
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