The Den Restaurant
1055 University Dr, Kamloops
(250) 371-5725
Recent Reviews
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total disappointment, came for the happy hour , refering to the web site ... i took the weg poutine, they did not mention the half size on their web page of tru . but when o came they did a half size . when i aske the waiter he said this is what it is ... this is redicoulous STOP FAKE PROMOTION ON YOU WEB PAGE , and give PEANUT SIZE FOR THE PORTION BY THE NAME OF HALLY HOUR . WILL NOT RECOMMENT . IT IS BETTER TO GO TO THE SCRATCH CAFE
WORST ATMOSPHERE - WORST SERVICE - TOTAL DISAPPOINTMENT , FROM THE LAST YEAR I CAME
Atmosphere: 1
Food: 1
Service: 1
The food was awe full. It was so salty. Worst burger ever. And the service was so shitty.
Avoid at all cost!!
The worst place for service ever, you got class in an hour well don’t expect to leave in a timely manner. They don’t check in on you at all you have to go up to them for service, they get rude when they get your order wrong when they don’t use note pads to take your order with customizations. Good food is the only thing that’s going for them.
Was not welcomed. Waited over forty minutes for our salads. I have celiac and always like to speak to management or the chef to ensure that I have safe food, server was extremely reluctant to get them despite my reassurance that I just wanted to ensure my food was safe and politeness. I do this at every restaurant I go to and have never had a problem. Never even offered us water or drinks. Also watched our server give way better service to another person while we were there. Restaurant was not busy. Will not be going back
On blood this place trash. Terrible service. Cold food.
Trash ong never come here unless you want to wait for 1 hour before getting served and receive cold food. Never again!!!!!!
Slowest service I have ever had at a restaurant
Service is soooo bad. I only come once a semester and each time it’s new staff. How are they all so terrible? I’ll come and no one is in the restaurant and wait 10 mins for any one to come up. I’ve currently been waiting 45 minutes for nachos and poutine. I think it’s been sitting in the window for 20 minutes.
Ordering on skip..$40 for a burger, fries and milkshake if I tip 0%. Yeah I’m good on that. Don’t care how good it is, or if Gordon Ramsay delivered it to my door and called me an idiot sandwich.. I’m not paying that
Food: 1
Restaurantji Recommends
The food is okay, but the service is unbelievably bad. It literally takes 3-5 business days to get any service. When you ask for something, they just say yes, but in fact, they're just roaming around with no purpose and doing nothing. I asked for ketchup after waiting for so long, I had to walk and take it from the counter myself. Man, I waited 25 minutes just to get the bill, asked twice, and the server was playing with napkins. If you're in a hurry, don't ever come close to here.
The gravy and burgers are SOOOO good, fries are great too soooo good
Atmosphere: 5
Food: 5
Service: 5
Amazing Huge Burgers & Splendid Staffvery quick delivery??
Atmosphere: 5
Food: 5
Service: 5
Food is good, but the service is usually a but slow. The atmosphere is fairly generic.
Atmosphere: 2
Food: 4
Service: 3
As long as you get a Male server you will be guaranteed your drinks and food within a reasonable amount of time, both waitresses have given us our food late causing us to be late for
Atmosphere: 4
Food: 4
Service: 3
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