The Den Restaurant

1055 University Dr, Kamloops
(250) 371-5725

Recent Reviews

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Destiny Macdonald

Service is soooo bad. I only come once a semester and each time it’s new staff. How are they all so terrible? I’ll come and no one is in the restaurant and wait 10 mins for any one to come up. I’ve currently been waiting 45 minutes for nachos and poutine. I think it’s been sitting in the window for 20 minutes.

Cody Jacques

Ordering on skip..$40 for a burger, fries and milkshake if I tip 0%. Yeah I’m good on that. Don’t care how good it is, or if Gordon Ramsay delivered it to my door and called me an idiot sandwich.. I’m not paying that

Food: 1

sahand nikraftar

The food is okay, but the service is unbelievably bad. It literally takes 3-5 business days to get any service. When you ask for something, they just say yes, but in fact, they're just roaming around with no purpose and doing nothing. I asked for ketchup after waiting for so long, I had to walk and take it from the counter myself. Man, I waited 25 minutes just to get the bill, asked twice, and the server was playing with napkins. If you're in a hurry, don't ever come close to here.

Marissa Harrison

The gravy and burgers are SOOOO good, fries are great too soooo good

Atmosphere: 5

Food: 5

Service: 5

Doug Nolin

Amazing Huge Burgers & Splendid Staffvery quick delivery??

Atmosphere: 5

Food: 5

Service: 5

Clayton Harding

Food is good, but the service is usually a but slow. The atmosphere is fairly generic.

Atmosphere: 2

Food: 4

Service: 3

Trex 123

As long as you get a Male server you will be guaranteed your drinks and food within a reasonable amount of time, both waitresses have given us our food late causing us to be late for

Atmosphere: 4

Food: 4

Service: 3

E

Terrible service. Beyond slow and it wasn’t busy. I do not recommend anyone coming here.

Atmosphere: 1

Food: 1

Service: 1

meadow carpino

jackson is a great sever. love that man. coming back just to see him.

Brandon Balbirnie

I’m not usually a Karen but…Poor quality of service, disinterested staff, and subpar food. It would have been faster to walk to superstore, bring a live crab back to our table, and prepare it there than it took for them to forget the appetizer and put together somewhat warm poutine.There are a ton of better options within walking distance. :(

Ali Bolton

Jackson was absolutely fantastic! He made sure to give our table lots of time to figure out what we wanted. Also pretty sure my friend fell inlove with him. Will come back!

meg anna

Extremely slow service. The food was not worth the wait time when cheaper, faster options are just down the road.

Robert Kennedy

The food and portion sizes are fantastic! And well priced for the portion sizes. Staff are friendly and are more or less attentive. Only gripe I have is that they run a skeleton crew, and often only have 1 server/ bartender on shift.

Vegetarian options: Have many vegetarian options on the menu.

Wheelchair accessibility: Wheelchair accessible by the inner entrance inside the Campus activity center.

Mai Dao

Very slow and rude servers

Ash

Service was absolutey atrocious and usually I am fairly patient and lenient because I've worked in service jobs. After our plates were cleared we waited 30-40 minutes to get the bill and we had to call our server as she ignored us to grab us the bils. At which point it took another 20 minutes to get the bill and in the middle of it she walked away and I had to finish collecting the payment for my friends. I hate being that person but we came in at 5:30 (wasnt even busy, maybe 4 other tables.) and didnt get out of there until 7:10 and all we had was water, a poutine and a wrap.during this time maybe one or two other tables came in, but whenever she served one table she completely ignored us, i had wanted more water but never even got the chance because she never came to the table unless we asked after getting our food. I have handled more waters, order takings, and serving drinks and food as a hostess before than what she did tonight. There was absolutely no reason for such slow service and this isn't a one off. This whole semester has been extremely slow service. I am honestly starting to feel like not ocming at all anymore or just ordering to go and sitting somewhere else on campus.

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