Regarding 1301 Salish Rd, Kamloops, BC V2C 1K1. March 4 2024 at about 1730.I purcased my normal tea and it took longer then anticipated. Well waiting i watch a male accidentally knock a large amount of plastic cups out of the holder over the floor. The female picked up 2 cups and walked away. The male looked at me and then picked up the large stack up cups off the floor, that I estimated about a dozen and then put them back into the horizontal cup holder to serve to over costumers. When the female gave me my tea I confronted and stated I witnessed and was disgusted that cups dropped on the floor without being cleaned would be used for upcoming costomers. She stated they trew all the cups away. I called her on lying about it and said what i witnessed. She appologized but since she blatantly lied about thowing cups away i told her that I will be putting in a formal complaint.
Remi
quick and friendly
Atmosphere: 3
Food: 4
Service: 4
Shawn Davie
We stopped at this location at approx 2:20 PM on December 31. Our order had missing/incorrect items, we brought this to the attention of the staff and were met with rolling eyes and rudeness.Missing from the order was 1 egg and cheese sandwich, and the smoky honey bacon bagel was delivered as just a regular bacon bagel.The staff member (Nametag started with a C, black hair, black eye shadow) handed me the bag, and in a rude tone said "Is this better?" before I could even open the bag to check.Once we got the food, it seemed to be purposefully bad. The yellow of the egg yolk was grey/black. We threw out the entire meal and drove across the street to A&W. I would like to share the image of the egg with Tim Hortons, I've never in my life seen an egg turn this color. They are attached to this review.
Atmosphere: 1
Food: 1
Service: 1
Indeanna Smith
I'm finding that your employees are not understanding the orders. Today I asked for a steep tea triple triple she's didn't get it so I said 3 sugar and 3 cream I got black tea not happy at all and this has been going on for some time. This place isn't the worst like on 8th street which alot of people have boycot that store. Oh and how disgusting your tim hortons are garbage falling g out of the garbage cans inside and out and how dirty the stores are and bathrooms that are always out of order.
Steve Delaney
Wasn't very impressed by the wait, and then it all to be tepid.
Atmosphere: 3
Food: 3
Service: 2
Shelley Pfeiffer
Worse Tim Hortons ever !!! I asked for plain Tim bits was told they only give them to dogs then went to window and my dogs got nothing I was told to order 2 plain donuts instead of a free treat !! The lady at window wouldn't listen at all ! So why have donuts just for dogs but don't give them to dogs ??????
Atmosphere: 1
Food: 1
Service: 1
Adam Campbell
Timmies what more is there to say.
Atmosphere: 3
Food: 3
Service: 3
Matt Horvath
This place has gone downhill and fast. Ordered two bagels with herb and garlic cream cheese. Got trash.
Food: 1
Sharon D
Ordered a Cinamon Bagel. They were out. Ordered a Berry explosion muffin. Got to the window to pay. They did not have any. Ordered 20 donut holes. Opened the box there was chocolate and old fashion only. I thought it was a supposed to be wide variety. Almost more of a taste sample Not just 2 kinds.
Went through drive through. Seen the cup. Said that’s not full and was told by an employee “that’s full”.
Atmosphere: 1
Food: 1
Service: 1
Karen Aird
Very slow.. half hour to order 2
Atmosphere: 4
Food: 4
Service: 2
Mimi Benson
Good service and friendly
Atmosphere: 4
Food: 4
Service: 3
Federica Botti
My experience in this Tim Hortons was not good.We asked for 4 double expresso and they gave all in one cup.When I asked why, they said that they don't have small cups...But we were 4 people....
Atmosphere: 1
Food: 1
Service: 1
Steven Hurst
Well since installing the 2nd drive through it's even slower than b4..they tell u when u can pull up to the window wich is just crazy..if u order a bagel make sure u ask for both sides to have cream cheese otherwise u get a little swipe of the knife on one side..I only ho hrre if McDonalds is too busy
Regarding 1301 Salish Rd, Kamloops, BC V2C 1K1. March 4 2024 at about 1730.I purcased my normal tea and it took longer then anticipated. Well waiting i watch a male accidentally knock a large amount of plastic cups out of the holder over the floor. The female picked up 2 cups and walked away. The male looked at me and then picked up the large stack up cups off the floor, that I estimated about a dozen and then put them back into the horizontal cup holder to serve to over costumers. When the female gave me my tea I confronted and stated I witnessed and was disgusted that cups dropped on the floor without being cleaned would be used for upcoming costomers. She stated they trew all the cups away. I called her on lying about it and said what i witnessed. She appologized but since she blatantly lied about thowing cups away i told her that I will be putting in a formal complaint.
quick and friendly
Atmosphere: 3
Food: 4
Service: 4
We stopped at this location at approx 2:20 PM on December 31. Our order had missing/incorrect items, we brought this to the attention of the staff and were met with rolling eyes and rudeness.Missing from the order was 1 egg and cheese sandwich, and the smoky honey bacon bagel was delivered as just a regular bacon bagel.The staff member (Nametag started with a C, black hair, black eye shadow) handed me the bag, and in a rude tone said "Is this better?" before I could even open the bag to check.Once we got the food, it seemed to be purposefully bad. The yellow of the egg yolk was grey/black. We threw out the entire meal and drove across the street to A&W. I would like to share the image of the egg with Tim Hortons, I've never in my life seen an egg turn this color. They are attached to this review.
Atmosphere: 1
Food: 1
Service: 1
I'm finding that your employees are not understanding the orders. Today I asked for a steep tea triple triple she's didn't get it so I said 3 sugar and 3 cream I got black tea not happy at all and this has been going on for some time. This place isn't the worst like on 8th street which alot of people have boycot that store. Oh and how disgusting your tim hortons are garbage falling g out of the garbage cans inside and out and how dirty the stores are and bathrooms that are always out of order.
Wasn't very impressed by the wait, and then it all to be tepid.
Atmosphere: 3
Food: 3
Service: 2
Worse Tim Hortons ever !!! I asked for plain Tim bits was told they only give them to dogs then went to window and my dogs got nothing I was told to order 2 plain donuts instead of a free treat !! The lady at window wouldn't listen at all ! So why have donuts just for dogs but don't give them to dogs ??????
Atmosphere: 1
Food: 1
Service: 1
Timmies what more is there to say.
Atmosphere: 3
Food: 3
Service: 3
This place has gone downhill and fast. Ordered two bagels with herb and garlic cream cheese. Got trash.
Food: 1
Ordered a Cinamon Bagel. They were out. Ordered a Berry explosion muffin. Got to the window to pay. They did not have any. Ordered 20 donut holes. Opened the box there was chocolate and old fashion only. I thought it was a supposed to be wide variety. Almost more of a taste sample Not just 2 kinds.
Food: 4
Service: 5
Doughnuts were hard. Service was great and quick.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Went through drive through. Seen the cup. Said that’s not full and was told by an employee “that’s full”.
Atmosphere: 1
Food: 1
Service: 1
Very slow.. half hour to order 2
Atmosphere: 4
Food: 4
Service: 2
Good service and friendly
Atmosphere: 4
Food: 4
Service: 3
My experience in this Tim Hortons was not good.We asked for 4 double expresso and they gave all in one cup.When I asked why, they said that they don't have small cups...But we were 4 people....
Atmosphere: 1
Food: 1
Service: 1
Well since installing the 2nd drive through it's even slower than b4..they tell u when u can pull up to the window wich is just crazy..if u order a bagel make sure u ask for both sides to have cream cheese otherwise u get a little swipe of the knife on one side..I only ho hrre if McDonalds is too busy