A & W Canada
1708 Innovation Dr, Kelowna
(778) 753-6383
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
One of the best experiences we have ever had at an A&W. The restaurant is a fantastic layout. The handwashing sink is something that should be in every restaurant!
Atmosphere: 5
Food: 5
Service: 5
I had a terrible experience at A&W. The customer service was extremely poor — the staff didn’t seem interested in helping and acted like serving customers was a burden. On top of that, the food was completely tasteless and nowhere near the quality A&W is supposed to have. The burger had no flavour, the fries were cold, and overall it felt like a waste of money. Very disappointing visit, and I won’t be coming back unless they improve their service and food quality.
Food was freshly made and well presented.
Service was quick and efficient.
Seating areas and washrooms were clean.
Atmosphere: 4
Food: 5
Service: 4
Like it here there quick, clean, happy 2 serve go there once a week for breakfast
Atmosphere: 4
Food: 5
Service: 5
I don't normally post reviews but I made an exception given this A&W is a standout performer. I go here regularly now (switched from Tim Hortons across the street due to cold, rude service and inconsistent quality). The food, coffee, and service at this A&W is consistently top notch. Every one of the staff has a positive, kind and authentic attitude. And the food matches the service - my daughter commented once that the teen burger she had there was the best she's ever had. I met the owner once via the drive through and you can tell that he leads by example. As a regular, they always greet me by name (even my dog!) - Sukh, Jas, Navpreet, and Karem (sorry if I missed anyone) - they are all doing a wonderful job. Thanks for starting my mornings on a positive vibe!
Atmosphere: 5
Food: 5
Service: 5
“I had such a great time here! The food was full of flavour, portions were generous, and the staff made us feel so welcome. Highly recommend!”
Atmosphere: 5
Food: 5
Service: 5
Person at till was distracted not listening had to repeat order. Food was cold very disappointing
Atmosphere: 3
Food: 1
Service: 2
Not very busy and food comes lightning quick like before the receipt could even print. Food tasted great too.
Atmosphere: 5
Food: 5
Service: 5
Always a good burger, service was quick, root beer was cold and delicious!
Atmosphere: 4
Food: 5
Service: 5
Fresh made, fries were hot out of the oil. Great service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We got the beyond meat burger meal and they were freshly made and tasted really good.
Atmosphere: 4
Food: 5
Service: 5
Friendly staff, good food.
Atmosphere: 5
Food: 5
Service: 5
Disappointed with food handling and Service
I’m very unhappy with my recent visit to this A&W location. I witnessed staff handling food without wearing gloves and not washing their hands, even after clearly touching other surfaces and wiping their hands on their pants. This shows a serious lack of hygiene and awareness about cross-contamintion especially considering that customers are eating the food they’re preparing.
It’s concerning and unacceptable. I hope management takes this seriously and implements proper food safety training for the staff. Cleanliness and food safety should always be a priority.
Service: 1
Great Service!
Atmosphere: 5
Food: 5
Service: 5
This locstion of AW is hands done the best i have ever been too. My crew and I will literally drive an extra 15 minutes to come here instead of somewhere else. The manager is a profesional and it shows. Tim Horton could take a few lessons from this man. Cheers
Atmosphere: 5
Food: 5
Service: 5
Loading...