A & W Canada

1708 Innovation Dr, Kelowna
(778) 753-6383

Recent Reviews

Sort by
Chris Cant

One of the best experiences we have ever had at an A&W. The restaurant is a fantastic layout. The handwashing sink is something that should be in every restaurant!

Atmosphere: 5

Food: 5

Service: 5

Asees Kaur

I had a terrible experience at A&W. The customer service was extremely poor — the staff didn’t seem interested in helping and acted like serving customers was a burden. On top of that, the food was completely tasteless and nowhere near the quality A&W is supposed to have. The burger had no flavour, the fries were cold, and overall it felt like a waste of money. Very disappointing visit, and I won’t be coming back unless they improve their service and food quality.

Colin George Miranda

Food was freshly made and well presented.
Service was quick and efficient.
Seating areas and washrooms were clean.

Atmosphere: 4

Food: 5

Service: 4

Greg Scarcella

Like it here there quick, clean, happy 2 serve go there once a week for breakfast

Atmosphere: 4

Food: 5

Service: 5

Randall Volberg

I don't normally post reviews but I made an exception given this A&W is a standout performer. I go here regularly now (switched from Tim Hortons across the street due to cold, rude service and inconsistent quality). The food, coffee, and service at this A&W is consistently top notch. Every one of the staff has a positive, kind and authentic attitude. And the food matches the service - my daughter commented once that the teen burger she had there was the best she's ever had. I met the owner once via the drive through and you can tell that he leads by example. As a regular, they always greet me by name (even my dog!) - Sukh, Jas, Navpreet, and Karem (sorry if I missed anyone) - they are all doing a wonderful job. Thanks for starting my mornings on a positive vibe!

Atmosphere: 5

Food: 5

Service: 5

Navpreet Dhaliwal

“I had such a great time here! The food was full of flavour, portions were generous, and the staff made us feel so welcome. Highly recommend!”

Atmosphere: 5

Food: 5

Service: 5

Joleane Panter

Person at till was distracted not listening had to repeat order. Food was cold very disappointing

Atmosphere: 3

Food: 1

Service: 2

Kaedan Rosman

Not very busy and food comes lightning quick like before the receipt could even print. Food tasted great too.

Atmosphere: 5

Food: 5

Service: 5

Raj Diocee

Always a good burger, service was quick, root beer was cold and delicious!

Atmosphere: 4

Food: 5

Service: 5

Paul Mckerracher

Fresh made, fries were hot out of the oil. Great service!

Atmosphere: 5

Food: 5

Service: 5

fara samavi

We got the beyond meat burger meal and they were freshly made and tasted really good.

Atmosphere: 4

Food: 5

Service: 5

Sam Chan

Friendly staff, good food.

Atmosphere: 5

Food: 5

Service: 5

Lily Tran

Disappointed with food handling and Service
I’m very unhappy with my recent visit to this A&W location. I witnessed staff handling food without wearing gloves and not washing their hands, even after clearly touching other surfaces and wiping their hands on their pants. This shows a serious lack of hygiene and awareness about cross-contamintion especially considering that customers are eating the food they’re preparing.

It’s concerning and unacceptable. I hope management takes this seriously and implements proper food safety training for the staff. Cleanliness and food safety should always be a priority.

Service: 1

Peter Hill

Great Service!

Atmosphere: 5

Food: 5

Service: 5

Richard

This locstion of AW is hands done the best i have ever been too. My crew and I will literally drive an extra 15 minutes to come here instead of somewhere else. The manager is a profesional and it shows. Tim Horton could take a few lessons from this man. Cheers

Atmosphere: 5

Food: 5

Service: 5

Loading...