Bean Scene Coffee Works

They wouldn’t serve me breakfast (after making it) because they couldn’t provide change for my cash.. Poor experience.

Excellent Cafe Americano. Nice staff. Seating is a tad uncomfortable and the place is extremely loud. Thanks for having a place to lock your bike.

Atmosphere: 3

Food: 5

Service: 5

This coffee shop is fantastic. I usually do not leave reviews, but this coffee shop completely blew me away.

I initially went there today just as a quick detour on my way home— but I found myself waiting an extra half hour, just so I could inform the baristas of what a wonderful job they’ve done.

ATMOSPHERE | 4.25/5

The coffee shop is very clean, open, well-organized, and well located along various bike routes and in the optimal Landmark District. It’s great when you’re at the farmers market or on a bike route, and appears kid and wheelchair friendly. Their patio is also dog friendly, I believe.

One thing I especially love is their little coffee station with the clean/dirty spoon cups, extra toppings, lids, straws and more goodies! I always find it well-stocked and clean, though it can feel a little far when you’re holding a hot coffee without a lid, in addition to feeling a little cramped when there’s a lot of people gathered around it. It still serves its purpose though, and definitely adds to the customer experience more than it detracts.

Another thing I found noteworthy was the local events and posters showcased in easy to read spots for you to look at while waiting for your order, as I think that is delightful. I have even attended a few events I found from that wall!

Lastly, I found the background music to be a bit loud at times, especially during slower business hours when there aren’t too many people sitting down. But because of how excellent the service and drinks are, I chose not to take points away for it. Other than that, this would be an 10/10 atmosphere in my opinion.

FOOD AND DRINK | 5/5

Noah is especially brilliant at making drinks. The iced latte I got was perfectly portioned, and the layers blended perfectly together. I have tried many coffee shops, from many different countries, but this one, surprisingly, takes the cake.

I also got a Bacon Breakfast Bagel, which was decent, and their Energy Balls which are consistently delicious, but the drinks really really stand out. Their blend of coffee leaves you with a resounding nutty flavour incorporated with a very smooth, rich, and deep flavour—something other local coffee shops still don’t seem to fully understand yet.

Another great thing about this place is the simple, optimally placed drink menu that offers various customizations that offers variety without being too overzealous or ambitious in its offerings. They offer seasonal iced teas and specialties, without sacrificing the quality of their drinks.

SERVICE | 5/5

I find coffee shops that do this often create more handcrafted and artistic drinks. This is a prime example of the age old adage, “practice makes perfect”: when there are fewer recipes, each barista comes across each drink more often—giving them consistent practice and experience with each drink. This results in every drink tasting consistent, delicate, and excellent.

This is definitely the case here; the baristas at this coffee shop are all very friendly, accommodating, polite, and consistently making great drinks that always achieve that specific, rich, and tantalizing Bean Scene quality that keeps me coming back.

All things said though, if you get the chance, Noah’s drinks will blow you out of the park. If you see him, try ordering one of his lattes! You will not regret it. To the store owners, give this fella a raise! He is fantastic!

This is one of Kelowna’s hidden gems, and if you ever get the chance to visit this coffee shop, do it! It’s wonderful, and a place I will return to many more times in the future.

Thank you for the great service, Bean Scene!

Atmosphere: 4

Food: 5

Service: 5

i’ve been to this cafe for the first time last year when i visited kelowna, i personally liked it (food, drinks, and the service was all good)

my friends and i decided to getaway from vancouver for the weekend and visit kelowna and the only reason why i’m rating this a 1 star is because the service we got from this one barista on saturday august 10 morning (around 9am). she was a really tall lady with glasses and dark brown hair.

we ordered 6 americanos for our friends and 2 cold brews for ourselves and then went outside to wait for a bit. we finally went back inside after some time and the barista gave the biggest attitude saying “thank goodness you guys came back” in the most snarkiest tone. she had 5 americanos and the 2 cold brews on a tray and with all lids on and asked us how many americanos we ordered, and i said 6. she then passed the last one to us without a lid.

we asked if we can get extra cups because all of the coffee were black as we wanted to bring a tiny bit of cream/syrup back for our friends who may want. we also kindly asked if we can get an extra lid on the last coffee. the barista told us that the lid was at the back (the lids at the back were for hot coffees.. so its a different lid). if you were able to put 7 lids on the other coffees how are you unable to put the last lid and to give extra cups? is that not your job? she kept scoffing. not sure why she was so grumpy on a saturday morning. be for real the day just started.

i also went to the front to ask the other kind lady if we could also get ketchup (same one who took our order) because my friend ordered a wrap and she was so kind to give it to us and was overall she has a friendly demeanour compared to the other barista.

although the food and coffee were good the first time & the recent time we’ve visited, the service from that one barista has brought the experience and eating down for us.

Atmosphere: 2

Food: 4

Service: 1

Best coffee in Kelowna by a mile, but why is everyone working here always so grumpy and on their cell phones?

Miserable staff. Cold food and terrible coffee. Nice place though.

Atmosphere: 5

Food: 1

Service: 1

Beautiful location right in the finance district with a great selection of drinks and snacks. Noah, our Barista was helpful with his recommendations and hand delivered our order with artistic milk art designs.

Atmosphere: 5

Food: 5

Service: 5

Dropped my coffee… staff got my a refill immediately without me having to ask. Much appreciated! Sorry for the mess!

Atmosphere: 5

Food: 5

Service: 5

Good coffee, but the customer service is consistently awful.They treat customers like they are a nuisance.

Atmosphere: 1

Food: 3

Service: 1

Cool industrial looking unit, very large inside with lots of seating and large outdoor patio. Food looked good and prepared in house but I didn't try it.

Atmosphere: 4

Service: 3

I was in the line up the other day and noticed how bad the customer service was. And came to think anytime I’m at a bean scene it’s a similar experience. Very judgmental vibe from almost everyone and confusing ordering system.

Atmosphere: 1

Food: 1

Service: 1

Nice spot to meet friends over a coffee! We all had mochas on this cool morning. Love the open kitchen concept they have behind the counter. Ample seating with tables inside and outside on their patio. They also have food options like lunch wraps. Our first time at Bean Scene but it appears to be a popular place within the neighborhood!

Really great coffee and cupcakes!! We visited twice and it was great both times. Staff didn’t seem to be very interested in the job. Nobody asks if you want the coffee to go or to stay. We were automatically given coffee into to go cups even when we wanted to enjoy our coffe at the place. Second time we had to tell them otherwise no one would ask again.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Chocolate Zucchini Muffin

Disappointing experience. We ordered the veggie burritos which were listed as coming with sour cream and salsa verde but came with neither of these sauces. They tasted fine but we're dry due to lack of sauces. Also ordered a peanut butter cookie to eat after and it turned out to be some sort of ginger snap filled with Nutella. Coffee was okay. Meal was quite expensive.

I love the espresso, but I don't think I have ever sat at a clean table in a long time, I feel they could wipe the table at least once a day at the end,bc it does get rather busy. I have noticed the same sticky tables and chairs for days, I always tip and clean up my cup afterwards. Please up the standards on clean tables Please. You guys are amazing otherwise.

Atmosphere: 2

Service: 5