D Spot Dessert Cafe Kelowna

Went to the Kanata location and it was terrible. The service was not knowledgeable, slow and the server punched the order incorrectly. My friend tried to order mint tea but was told all the loose leaf teas were mixed together in one blend. The food quality was poor and very overpriced - for example, stale cheesecake sitting in a soup of coulis. Extremely disappointing. Will not return.

Pay all your service folks money you owe.

We went to the Oshawa location on Feb 14 for lunch and happened to be the only people seated. We had to ask for: - cutlery 2x (meal and dessert) - napkins - water - removal of dirty dishes - and the big issue, my samosa burger came with a still frozen samosa that wasn’t noticed until half way through the burger (because the patty and such are bigger than the samosa) All I was offer was a new samosa, but the burger would have been cold and I was put off by then. - the fries, less than a handful given, were at least good. Basically, service was awful and there is no reason to be served frozen food.

Order takeout just one piece red velvet cake with ice cream did not get ice cream. Cake was very dry and too sweet

Incredible service, the burgers are delicious and a great variety of desserts

Atmosphere: 5

Food: 5

Service: 5

Awesome music, we so obnoxious while singing and they let it slide.

Atmosphere: 5

Food: 5

Service: 5

I did visit yesterday, the atmosphere was so good and service by Kiran was also great and cooperative as well as well as i don’t have words for their desert, it was so amazing, will look forward to see you guys again

Atmosphere: 5

Food: 5

Service: 5

The staff were very personable, portion sizes exceeded expectations and the desserts were delicious!

Atmosphere: 4

Food: 5

Service: 5

Portions and service are great

Atmosphere: 4

Food: 4

Service: 4

Crazy menu. I love how many options there are! The service was brilliant. The food was great, although what I ordered just wasn't really my thing, it was still great!

Atmosphere: 5

Food: 4

Service: 5

Excellent food, such an amazing variety and the staff are so friendly. If you are looking for a sweet treat in a fun atmosphere, this is the place!!! Sooo yummy!

Atmosphere: 5

Food: 5

Service: 5

Matcha and cake were superb ?

Atmosphere: 5

Food: 4

Service: 5

Fabulous service, surprisingly great burgers. The atmosphere is so cool. Gives Disney vibes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Cheese Burger, Strawberry Cheesecake Parfait

Good amount of options, love the hours! Got the red velvet cake, funfetti cake, chocolate cheesecake, and strawberry shortcake!

Atmosphere: 5

Food: 5

Service: 5

Oh my god!! Delishaaas?
I had their Milk cake and it was mind blowing. Kelowna needed a spot like this that hit D spot. Kiran served us and service and overall experience was great.

Atmosphere: 5

Food: 5

Service: 5