Dairy Queen Grill & Chill
3141 Lakeshore Rd, Kelowna
(250) 763-8120
Recent Reviews
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Service was quick, blizzard was mostly mixed through, however ice-cream was very soft. Definitely the quickest upside down flip I've seen done at a DQ.
Getting in and out of here with a stroller was a pain. There is no automatic opener, and the entrance and one of the exists (only unlocked one) were double entry doors and the alternate and easier single exit door (marked exit) was locked so had to leave again via the double doors. If you were in a wheelchair, it would be impossible.
Atmosphere: 2
Food: 3
Service: 3
⭐️⭐️⭐️⭐️⭐️
“I had a great experience thanks to MEHAK .she is attentive, efficient, and genuinely cared about providing excellent customer service .
Atmosphere: 5
Food: 5
Service: 5
The employees seem nice, but distracted and like they don’t want to be there. The food is fairly consistent with other DQs, but something about it is just not quite the same. It feels a bit sketchy with the types of people that hang around here.
Atmosphere: 3
Food: 4
Service: 3
Unbearably slow.
Service was absolutely disgusting, the cashier girl makes angry faces when somebody enters and was not friendly, never going to this location again. Owner needs to work on this!
Atmosphere: 1
Food: 1
Service: 1
I just visit dairy Queen this morning . I ordered cake for my daughter bday . The cashier is so friendly, she greeted with smile and the cake look so good as I want . I would love to have cake from this dairy Queen again.
Atmosphere: 5
Food: 5
Service: 5
We have always enjoyed coming into this Dairy Queen.and getting our mini blizzard treats and ordering cakes. Today our mini blizzards had very few treats o side. We took them to the counter to be told that minis only get one scoop and we could pay more for more treats for n our Icecream. Our Icecream blizzard was nothing but Icecream. This is not how blizzards are meant to be. It was disappointing and we didn’t feel heard as customers.. a scoop was more l like a small teaspoon. The girls who took our order was personable and made our treats quickly, it was the young man who I spoke to later who was not accommodating.
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Atmosphere: 5
Food: 1
Service: 2
This place ran out of burger patties. whenever i go here they are always out of something and lady in the front doesn't seem to care. Props to the cute ginger boy making the food.
Atmosphere: 1
Food: 3
Service: 1
I WILL NEVER return to this location again. The man working the cash register and making our order was BEYOND RUDE. I CANNOT BELIEVE THE WAY WE WERE TREATED. As if we were wrong to be there trying to give them OUR MONEY!!! I was completely disgusted!! Not sure how a chain like this can allow staff like that to be employed. The overpriced ice creams we're not made well at all!!! I WOULD STAY AWAY FROM THIS LOCATING! JUST TERRIBLE!! We were there Sunday Oct 19 @ 9pm
Atmosphere: 1
Service: 1
I visited dairy queen around 4 and it was my worst experience with the staff. There was a guy who was taking my order he was really rude and showing different attitude which made me feel uncomfortable. I won’t visit this location again and won’t recommend to others
Restaurantji Recommends
Service was adequate but only reason would go here is the blizzards/treats, but when I got those in mail coupons they are very misleading, I got the Double bacon cheese deluxe combo, coupon said it was 19.99 but I was charged 27.99 with the receipt saying my drink was 3.49$
Atmosphere: 3
Food: 3
Service: 3
Run to the washroom and they threw out my Sunday
Food is a minimum 10- 15 minutes
Staff are friendly with an awesome service
Atmosphere: 5
Food: 5
Service: 5
Came in for a couple blizzards. The treats themselves were pretty decent. The service was kinda slow. The person making the treats was friendly - the cashier not as much. Was going to get something else before leaving but the lineup was insane.
Atmosphere: 3
Food: 5
Service: 3
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